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Northstar Ford Calgary
Calgary, AB
2,687 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,687 reviews
November 09, 2018
Customer has to source parts ? This review was initially written 6months ago I am going to start off by saying that this review isn't for me. It's for my dad as he is too proud This review was initially written 6months ago I am going to start off by saying that this review isn't for me. It's for my dad as he is too proud to do it himself. My dad bought a truck from Northstar just over a year ago with a Tonneau cover. The locking mechanism on the cover stopped functioning correctly, and my dad has been attempting to have the service department take a look at it, but there has been little to NO response. Now that I am looking for a truck I am very hesitant in looking at anything in their lot if this is how things are handled. Update on this as of November 8th, 2018 My father went back to get this dealt with a while again at least a few months. The service manager and parts people took pictures, and my father expected some action to be taken place in after this. Then Informing him that Ford had cut ties with the company that makes the tonneau cover. So there is no access to parts. We went to a small outfit today (11/8/18) to just see if there was a fix. Surprise Suprise the small retailer had the part just laying around? A large dealer such as Northstar is unable to get a minor part but a small retailer can? The customer should not be responsible for sourcing parts REGARDLESS of whether or not the company has ties or not. More
by Ben124
Employees Worked With
Warren Carrol, Rob Meade
November 08, 2018
Change tires The extra effort, mainly in the area of customer service, by my service advisor, Brittany Fjellstad, was very good. It alleviated couple of unseen pr The extra effort, mainly in the area of customer service, by my service advisor, Brittany Fjellstad, was very good. It alleviated couple of unseen problems to my total satisfaction. More
by TEEGLON1
Verified CustomerEmployees Worked With
November 08, 2018
Oil change and fuel filters change Work seems fine but my truck always smells chemical toxic every time I take it there ? Not happy about that and not sure what the xxxx is up with that Work seems fine but my truck always smells chemical toxic every time I take it there ? Not happy about that and not sure what the xxxx is up with that but it's not nice at all More
by ARCHIE1
Employees Worked With
November 07, 2018
service better for 3 years I bought the SUV 3years ago. Northstar dealer is good service company. I feel very well after the vehicle is repaired every time. Your employees a I bought the SUV 3years ago. Northstar dealer is good service company. I feel very well after the vehicle is repaired every time. Your employees are very kind for our customers. The shuttle drivers are all nice. Thanks More
by FXA639
Employees Worked With
November 07, 2018
Prompt and courteous As usual Service was very good. Staff are always prompt and professional. Everything is explained fully so there are no surprises waiting for you wh As usual Service was very good. Staff are always prompt and professional. Everything is explained fully so there are no surprises waiting for you when you pick up your vehicle. More
by PKSNOW
November 07, 2018
New Truck Decided to buy a new truck and did a factory order of a new 2018 XLT a couple weeks after I built and ordered my truck Kevin called me to inform Ford Decided to buy a new truck and did a factory order of a new 2018 XLT a couple weeks after I built and ordered my truck Kevin called me to inform Ford has reduced the 2018 F-150 builds and my truck was part of that reduction. I was not impressed, Kevin and some of the sales team worked hard and found me a more than suitable truck that had everything I wanted and more and an Amazing price. Thanks again Kevin More
by STAMPMAN
Employees Worked With
Kevin Rozon
November 07, 2018
Winter tires installed with 100,00 km warranty cjeck Always great service with a smile:) Love it at North Star ford crowfoot!! Very timely service as well! Cassandra has helped me in previous service Always great service with a smile:) Love it at North Star ford crowfoot!! Very timely service as well! Cassandra has helped me in previous service and is always great!!! More
by MULTISPORT
Employees Worked With
Tire guy was excellent!! Very helpful and knowledgeable!, Cassandra Walker
November 06, 2018
Great Good friendly service , they keep you posted on your service , the details on my truck was awesome as always ! The suttle service is also convenient Good friendly service , they keep you posted on your service , the details on my truck was awesome as always ! The suttle service is also convenient , More
by CSCOCARPENTRY
Employees Worked With
November 06, 2018
F150 Service eight hour turn around. I scheduled a service appointment well in advance of the date the work was performed on my F150 Nothing special, just an oil change, tire rotation, I scheduled a service appointment well in advance of the date the work was performed on my F150 Nothing special, just an oil change, tire rotation, and a visual going over of the vehicle. I can appreciate that I am not the only vehicle in the shop but I did not anticipate an 8 hour turn over. More
by TROFINKJJJ
Employees Worked With
Fiona Rea
November 06, 2018
3M installation and repair, winter tires and front level kit Very impressed with the service. Was the first time I recieved text updates on progress Absolutely Love that! Keep it up. Thanks again Brittany! Very impressed with the service. Was the first time I recieved text updates on progress Absolutely Love that! Keep it up. Thanks again Brittany! Jocelyn really helped too when I was trying to get pricing on 3M and front level kit, and to make sure the 3M looked spectacular when done. Thanks Jocelyn More
by STAMPMAN
