Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Purchase of vehicle Very professional establishment, Very well informed staff members and Dion LeGrioux was amazing with his knowledge and willingness to try to accommod Very professional establishment, Very well informed staff members and Dion LeGrioux was amazing with his knowledge and willingness to try to accommodate my requests.. Location of dealership is easy to get to. More
Professional and caring service staff and workmanship Service advisor Liane was professional, thorough and caring. Work was completed in a timely manner. I am completely satisfied. I will continue to use Service advisor Liane was professional, thorough and caring. Work was completed in a timely manner. I am completely satisfied. I will continue to use Northstar Ford for service of my F150 Lariat. More
Customer has to source parts ? This review was initially written 6months ago I am going to start off by saying that this review isn't for me. It's for my dad as he is too proud This review was initially written 6months ago I am going to start off by saying that this review isn't for me. It's for my dad as he is too proud to do it himself. My dad bought a truck from Northstar just over a year ago with a Tonneau cover. The locking mechanism on the cover stopped functioning correctly, and my dad has been attempting to have the service department take a look at it, but there has been little to NO response. Now that I am looking for a truck I am very hesitant in looking at anything in their lot if this is how things are handled. Update on this as of November 8th, 2018 My father went back to get this dealt with a while again at least a few months. The service manager and parts people took pictures, and my father expected some action to be taken place in after this. Then Informing him that Ford had cut ties with the company that makes the tonneau cover. So there is no access to parts. We went to a small outfit today (11/8/18) to just see if there was a fix. Surprise Suprise the small retailer had the part just laying around? A large dealer such as Northstar is unable to get a minor part but a small retailer can? The customer should not be responsible for sourcing parts REGARDLESS of whether or not the company has ties or not. More
Oil change and fuel filters change Work seems fine but my truck always smells chemical toxic every time I take it there ? Not happy about that and not sure what the xxxx is up with that Work seems fine but my truck always smells chemical toxic every time I take it there ? Not happy about that and not sure what the xxxx is up with that but it's not nice at all More
Change tires The extra effort, mainly in the area of customer service, by my service advisor, Brittany Fjellstad, was very good. It alleviated couple of unseen pr The extra effort, mainly in the area of customer service, by my service advisor, Brittany Fjellstad, was very good. It alleviated couple of unseen problems to my total satisfaction. More
Prompt and courteous As usual Service was very good. Staff are always prompt and professional. Everything is explained fully so there are no surprises waiting for you wh As usual Service was very good. Staff are always prompt and professional. Everything is explained fully so there are no surprises waiting for you when you pick up your vehicle. More
New Truck Decided to buy a new truck and did a factory order of a new 2018 XLT a couple weeks after I built and ordered my truck Kevin called me to inform Ford Decided to buy a new truck and did a factory order of a new 2018 XLT a couple weeks after I built and ordered my truck Kevin called me to inform Ford has reduced the 2018 F-150 builds and my truck was part of that reduction. I was not impressed, Kevin and some of the sales team worked hard and found me a more than suitable truck that had everything I wanted and more and an Amazing price. Thanks again Kevin More
Winter tires installed with 100,00 km warranty cjeck Always great service with a smile:) Love it at North Star ford crowfoot!! Very timely service as well! Cassandra has helped me in previous service Always great service with a smile:) Love it at North Star ford crowfoot!! Very timely service as well! Cassandra has helped me in previous service and is always great!!! More
service better for 3 years I bought the SUV 3years ago. Northstar dealer is good service company. I feel very well after the vehicle is repaired every time. Your employees a I bought the SUV 3years ago. Northstar dealer is good service company. I feel very well after the vehicle is repaired every time. Your employees are very kind for our customers. The shuttle drivers are all nice. Thanks More
Great Good friendly service , they keep you posted on your service , the details on my truck was awesome as always ! The suttle service is also convenient Good friendly service , they keep you posted on your service , the details on my truck was awesome as always ! The suttle service is also convenient , More





