Northstar Ford Calgary

Great customer service. I live on the opposite side of Calgary for Northstar Ford. I had booked my truck in for service in the morning. That morning there was heavy snow and I live on the opposite side of Calgary for Northstar Ford. I had booked my truck in for service in the morning. That morning there was heavy snow and bad roads and I was very late getting my truck in. Mitch the Service Advisor looked at the schedual and said they were so busy it would be two days before I get my truck in now. I need my truck for work. So he said see what he could do. The techs really pushed and had my truck back to me the same day and all quality work. More

Can't stop smiling! Everyone made my first time buying a new vehicle so easy and fun. They were clear about everything and went out of their way to make sure i understood Everyone made my first time buying a new vehicle so easy and fun. They were clear about everything and went out of their way to make sure i understood every detail! They made me feel like they had time for me and that I was important to them. I would recommend everyone i know to deal with them. More

Great Service on my new F150 was easy. Cassandra is knowledgeable and friendly she booked me in for my next service before I left the counter. She immediate Service on my new F150 was easy. Cassandra is knowledgeable and friendly she booked me in for my next service before I left the counter. She immediately looked into my concerns. More

Great service. There do have some problem come up, Abel and Derrick helped me solve them. The financing department is in the other building, so we have to walk outsi There do have some problem come up, Abel and Derrick helped me solve them. The financing department is in the other building, so we have to walk outside in -20 degree.Great service and nice truck. I love my truck. More

Clutch recall My Son's car needed to have the clutch replaced. We dropped off the car in the morning and Fiona Rea took care of us, she was very friendly. The clutc My Son's car needed to have the clutch replaced. We dropped off the car in the morning and Fiona Rea took care of us, she was very friendly. The clutch was replaced, we picked it up that night around 5PM and all seems well at this point. All in all, it was a very smooth transaction. Thank you, More

Recall / Master cyl / replacement I had booked my truck in a couple of times before Christmas and do life happening I had to cancel my appointments, there was no issue on the reschedul I had booked my truck in a couple of times before Christmas and do life happening I had to cancel my appointments, there was no issue on the reschedule in the new year. Work was completed on time as scheduled. More

great service and proffesional! Great service and friendly atmosphere, was done on time and good quality. Did not have to wait around was offered bus tickets which was nice! Great service and friendly atmosphere, was done on time and good quality. Did not have to wait around was offered bus tickets which was nice! More

Short Notice Service I had vehicle issues on Thursday night and was fortunate to get our Expedition in for service first thing Friday morning. They were able to get it ro I had vehicle issues on Thursday night and was fortunate to get our Expedition in for service first thing Friday morning. They were able to get it rolling by 2pm which we needed so that was good. Cassandra did a great job keeping me up dated and informed. I do realize that vehicle repairs are generally expensive, this time I found it even more expensive. More

Two small things that needed fixing Rear signal light and windshield washer line needed fixing. Work was completed in a short time frame with an appointment and really appreciated the tr Rear signal light and windshield washer line needed fixing. Work was completed in a short time frame with an appointment and really appreciated the transport to and from home. Cost was reasonable. More

Warranty Work Right from the beginning they made me feel like I was a valued customer. The team worked together to make my experience as stress free as possible. So Right from the beginning they made me feel like I was a valued customer. The team worked together to make my experience as stress free as possible. Some glitches with rental vehicle, but one phone call to the dealership and it was resolved to my satisfaction. More