Northstar Ford Calgary

A plus service Great service, took the time to make sure I understood what was involved in the service , made sure I had transportation to and from north star, recei Great service, took the time to make sure I understood what was involved in the service , made sure I had transportation to and from north star, received call immediately upon completion. More

Same great service as always Always pleased with the work and knowledge, always friendly and courteous as well, satisfaction with work every time i have taken my vehicles to this Always pleased with the work and knowledge, always friendly and courteous as well, satisfaction with work every time i have taken my vehicles to this location More

100% Satisfied I've been bringing my vehicle to North Star (Fort McMurray & Calgary) for years and I've always been 100% satisfied. Yesterday for my regular schedule I've been bringing my vehicle to North Star (Fort McMurray & Calgary) for years and I've always been 100% satisfied. Yesterday for my regular scheduled maintenance visit, and I was promptly greeted, kept informed of the status of my vehicle as I chose to wait, and it was ready within the promised time frame. No reason to go elsewhere! More

Great Service My wife and I were having difficulty managing the remote entry systems on our 3 year old Explorer. Part of what we required was an explanation on how My wife and I were having difficulty managing the remote entry systems on our 3 year old Explorer. Part of what we required was an explanation on how the systems worked. Casandra was very helpful by sorting out the issues and spending time to teach us how to setup the codes and use the system. Thank you cassandra. More

Good Service Dealt with Kevin (I did not get his last name), a new service advisor, who's not in the list of employees. He was very polite, efficient and thorough. Dealt with Kevin (I did not get his last name), a new service advisor, who's not in the list of employees. He was very polite, efficient and thorough. More

Happy customer, happy car Thank you Fiona and Ryan for the amazing service! Parts got replaced that i didn't even know needed replacement (warranty) and my car runs so much smo Thank you Fiona and Ryan for the amazing service! Parts got replaced that i didn't even know needed replacement (warranty) and my car runs so much smoother now! More

Freindly and knowledgeable Cassandra was very polite and efficient. I requested to do a service only which was completed in the time estimated. Future specialty services were ex Cassandra was very polite and efficient. I requested to do a service only which was completed in the time estimated. Future specialty services were explained...no pressure! More

THE AWESOME SURPRISE When Kevin; From NORTHSTAR, Called us to offer us a trade in. On our 2015, F-150.My wife said no way. After the purchase experience, we had, with th When Kevin; From NORTHSTAR, Called us to offer us a trade in. On our 2015, F-150.My wife said no way. After the purchase experience, we had, with them; For our 2015.We agreed never to do business with them, again. So my wife wouldn't even go; Unless we had papers to sign. Well; They not only took back the truck, that we didn.t want. They successfully got us in to better, then the one, we wanted. We are still not sure just how they pulled it off. But from the trade in, to the sale and even the financing. They did it. As well, as Rob, Fionna and their team Did a great job, in getting our truck ready, for us. All that's left to say, is; You've done it. You have successfully restored our faith & trust in you. . Your service team, has always been great. We're really glad to have the rest of your team excel, too. From Irwin & Tricia; Awesome job. And from our hearts to you all; Sales, Financing and service. THANK YOU! More

very helpful and understanding I have given this rate because i bought the truck there and also all the people are friendly . And they understand that these vehicles are not cheap. I have given this rate because i bought the truck there and also all the people are friendly . And they understand that these vehicles are not cheap. So you want good service unlike a lot of dealerships. Not a awkward fight on your hands. This is a very good dealership . More

Fiona is Great but the mechanics are terrible. Fiona is fantastic at her job and goes out of her way to ensuring the customer is taken care of. The mechanics on the other hand don't know what t Fiona is fantastic at her job and goes out of her way to ensuring the customer is taken care of. The mechanics on the other hand don't know what they are doing. I've been taking my vehicle there since we purchased it 5 years ago. 75% of the time after taking my vehicle in for a job I need to return a few days later because the mechanic didn't probably complete the job. More