Northstar Ford Calgary

Friendly and quick Cassandra was very friendly and helpful when I brought my car in for regularly scheduled maintenance at the appointed time. She quickly ran through t Cassandra was very friendly and helpful when I brought my car in for regularly scheduled maintenance at the appointed time. She quickly ran through the light check and said the car would be ready in 1 to 1 1/2 hr. I left and went to a local restaurant. At one hour, I received the call saying my car was ready. Great customer service. I also noted everyone I passed at the dealership said hi and smiled although I didn't know them. Always a positive experience at Northstar! More

Quick efficient service Made an appt to have winter tires swapped, dropped off auto and the job was completed within 1 hr. They also checked the battery for me at my request Made an appt to have winter tires swapped, dropped off auto and the job was completed within 1 hr. They also checked the battery for me at my request which was not scheduled as part of the appt. More

Outstanding Service Cassandra, my Service Advisor, was excellent. She was super friendly and really wanted to make sure the service I got was excellent. She took the Cassandra, my Service Advisor, was excellent. She was super friendly and really wanted to make sure the service I got was excellent. She took the time to explain what was going to be done on my vehicle. and didn't just rush me out. I will definitely continue to book all my future appointments with Cassandra! More

Regular Scheduled Maintenance Great customer service from Fiona. A true professional who cares about her customers by making sure they get the right service. Great follow-up, advi Great customer service from Fiona. A true professional who cares about her customers by making sure they get the right service. Great follow-up, advised of some potential upcoming service considerations but wasn't overly aggressive in trying to up-sell. More

A plus service Great service, took the time to make sure I understood what was involved in the service , made sure I had transportation to and from north star, recei Great service, took the time to make sure I understood what was involved in the service , made sure I had transportation to and from north star, received call immediately upon completion. More

There when it counts. Went into the dealership for some warranty work. A few things were also discovered at the time of vehicle pickup. The service manager Mike and his tec Went into the dealership for some warranty work. A few things were also discovered at the time of vehicle pickup. The service manager Mike and his technician assessed the situation and ordered the parts required to remedy the situation immediately. I was booked into the shop for the next day. Vehicle is now in prime form again and it was a pleasure to deal with everyone at the shop. Thank you again for taking care of me and my truck 👍 🤗 More

Happy customer, happy car Thank you Fiona and Ryan for the amazing service! Parts got replaced that i didn't even know needed replacement (warranty) and my car runs so much smo Thank you Fiona and Ryan for the amazing service! Parts got replaced that i didn't even know needed replacement (warranty) and my car runs so much smoother now! More

Good Service Dealt with Kevin (I did not get his last name), a new service advisor, who's not in the list of employees. He was very polite, efficient and thorough. Dealt with Kevin (I did not get his last name), a new service advisor, who's not in the list of employees. He was very polite, efficient and thorough. More

100% Satisfied I've been bringing my vehicle to North Star (Fort McMurray & Calgary) for years and I've always been 100% satisfied. Yesterday for my regular schedule I've been bringing my vehicle to North Star (Fort McMurray & Calgary) for years and I've always been 100% satisfied. Yesterday for my regular scheduled maintenance visit, and I was promptly greeted, kept informed of the status of my vehicle as I chose to wait, and it was ready within the promised time frame. No reason to go elsewhere! More

Same great service as always Always pleased with the work and knowledge, always friendly and courteous as well, satisfaction with work every time i have taken my vehicles to this Always pleased with the work and knowledge, always friendly and courteous as well, satisfaction with work every time i have taken my vehicles to this location More