Northland Volkswagen

Friendly and Accomidating Service! Harsha and Guy were very accomidating for my purchase. I was in the dealership late past their regular hours and rushed the pick up of the vehicle the Harsha and Guy were very accomidating for my purchase. I was in the dealership late past their regular hours and rushed the pick up of the vehicle the next morning. More

New Jetta Purchase Our overall experience was over the top excellent. The dealership is full of friendly staff, who are always smiling and asking if you have been helpe Our overall experience was over the top excellent. The dealership is full of friendly staff, who are always smiling and asking if you have been helped. Jamie took the time to walk us through all the perks and benefits about the Jetta's we were looking at. He asked us questions at the first to ensure he was going to point us in the right direction. He was very personable, friendly and made us feel like we were his # 1 customer. We would have no hesitation to call Jamie if i ever needed anything or had any questions. He made my first car buying experience a breeze. Manou knows her stuff. She was super efficient, personable and friendly. She explained all of the documents I needed to sign, to unsure I understood them. Ron was also great to deal with. He explained all of the features on the inside of the car and even helped me hook up my bluetooth before i drove away. I love my new Jetta, I love the dealership and I am looking forward to dealing with them in the future. - Beth & Ian More

Great experience from start to finish! We've been toying with the idea of replacing our 2006 Jetta since the beginning of this year and had been to visit Jamie several times since March. We We've been toying with the idea of replacing our 2006 Jetta since the beginning of this year and had been to visit Jamie several times since March. We talked different models and numbers with him a few times and despite a couple of times not going ahead with the deal (my husband is super indecisive!) - each time Jamie was super responsive and understanding. In September we finally went ahead and purchased a 2017 Golf GTI. There were no pressurized sales tactics and it truly felt like a fun experience to buy the car. I just can't fault the experience in any way. Even post sale, Jamie couldn't do enough to make sure we were happy, by booking services and tire changes. Plus I also have to say that the GTI totally puts a smile on my face every time I drive it - it's awesome!!! More

"PINK BEETLE" Alanna and all the staff have been amazing to deal with!! Very friendly and helpful. I really appreciate Alanna's thoughtfulness and communication to Alanna and all the staff have been amazing to deal with!! Very friendly and helpful. I really appreciate Alanna's thoughtfulness and communication to help me pick out my new baby!! She was patient and understanding when I wanted to wait for the pink beetle to arrive, even though it didn't mean a sale right away. Alanna kept me posted on the estimated time of arrival, it all worked out beautifully. Thank you :) sincerely Tiffany Parafina More

Great experience Went in to explore options on a trade in on a new vehicle, I found the dealership accommodating and pleasant to deal with. They did their best on my t Went in to explore options on a trade in on a new vehicle, I found the dealership accommodating and pleasant to deal with. They did their best on my trade and showed a willingness to meet in the middle to get a deal done. Carmen was easy to work with and her flexible with her time. All in all I am happy and have my new car! More

Couldn't have been easier My purchase was unusual in that we were coming in from out of town and didn't want to waste time. Contacted Carmen a couple of days before for an earl My purchase was unusual in that we were coming in from out of town and didn't want to waste time. Contacted Carmen a couple of days before for an early morning test drive of two different Golfs. Carmen and the cars were waiting. Carmen, despite not having been with the dealer very long, was obviously well trained and keen. Is actually much more knowledgeable than many veteran sales associates I've dealt with. Got back from the drive and was able to quickly make a satisfactory deal. Was offered the usual dealer add-ons but with no pressure. Picked up the car the next day: was ready and the briefing was exactly what I wanted (to the point). The way all car purchases should be made. More

Bought a car. Bought a slightly used car and traded in my truck. They were quick and courteous. Got the deal done with no problems and they took care of me. Treated Bought a slightly used car and traded in my truck. They were quick and courteous. Got the deal done with no problems and they took care of me. Treated me fairly on the dollars too. Would recommend to others no problem. More

Didn't have to lift a finger I called Thursday evening to schedule an oil change and quote on a new passenger side tire (hit a pothole and there was a lump on the sidewall) assumi I called Thursday evening to schedule an oil change and quote on a new passenger side tire (hit a pothole and there was a lump on the sidewall) assuming that the service centre would be booked for at least a week. I was surprised to find out that I was booked the next morning! I was greeted by Jane who was lovely to deal with at 8:30 in the morning. Shuttle was there to take me to work and I received a call by 10:30 advising my service was done and a quote on a new tire. Unfortunately the quote I feel was much too high (195 plus taxes and fees mounted and balanced for one tire) so I opted out - but nevertheless I picked up my car at lunch and drove away with a smile. Thanks Northlands! More

Seemless I scheduled a "C" service for my 2015 TDi Beetle the day before, I dropped the car early a.m., the shuttle driver dropped me off at school, I was info I scheduled a "C" service for my 2015 TDi Beetle the day before, I dropped the car early a.m., the shuttle driver dropped me off at school, I was informed what work might need to be done given the kms on my car, and, had a brief call with my service advisor on my lunch saying what was done and that the car was ready. My experience with Northland VW is that the service is always quick, professional and seamless. I came back, took care of the invoice, popped in my car, and was off. More