Northland Volkswagen

Excellent from top to bottom I own two VW TDI and yesterday I had one in for a major service the service was done on time I was given a shuttle ride to market mall and was picked I own two VW TDI and yesterday I had one in for a major service the service was done on time I was given a shuttle ride to market mall and was picked up within 5 too ten minutes of calling. I personally have owned many new vehicles and I can truly say that this dealership has a high standard from beginning to end. Often when you purchase a vehicle the service department is terrible,but at northland VW it is the opposite and you are treated well by all of the staff starting with Darren,Oliver and Ivan the service manager truly excellent service through and through.Thats why I will be back to purchase many more vehicles in the future. If you need a VW go to Northland VW for it and continue to get excellent service after you have purchased. Thanks everyone at VW Northland keep up the excellent standards More

Great Buying Experience We recently went through the process of leasing a 2017 Golf R. This started by searching for the car online and talking to Nikki Ngo, who was an aweso We recently went through the process of leasing a 2017 Golf R. This started by searching for the car online and talking to Nikki Ngo, who was an awesome salesperson to deal with online, and in store. We were able to make an appointment to look at the car immediately, looked at the car and put a deposit down on the brand new car. It was only 2 days later that we were getting to know our new car, and driving it away. The whole experience was very pleasant and friendly. It seemed that everyone went above and beyond to make our buying experience possible, pleasant and quick. Thank you to everyone involved and we look forward to dealing with you again in the future! More

Reasonable Service I was some what taken by surprise of the services rendered this time. I wished I had first spoken with the person to book for the appointment for the I was some what taken by surprise of the services rendered this time. I wished I had first spoken with the person to book for the appointment for the requested service. I did however advise the person who did take my request for the appointment that the salesman responsible for selling me the car earlier this year should be notified for the proposed service, since it was him who agreed to charge me nothing for this service as part of the adjusted price. Well, now I know better. The salesman was not available at the time when I brought the car for service. Whereas, I know most of your service advisors, except the advisor who attended. More

Outstanding Service We recently took our 2011 Golf TDI into the Service Department for regular maintenance interval and are pleased with the process and the work carried We recently took our 2011 Golf TDI into the Service Department for regular maintenance interval and are pleased with the process and the work carried out. The online booking was smooth and easy to complete. Dan Weber handled our file, explained all aspects of the work required and carried out on the vehicle. We are from out of town and Dan promised the vehicle would be ready at a specified time. He called us at exactly that time to confirm the work was complete and the vehicle was ready for pick-up. The pricing was exactly as he quoted with no surprises at the cashier. A pleasure to deal with these friendly and professional people. More

Great service! They went above and beyond. This was the best large purchase experience of my life. All of the staff was friendly, and seemed genuinely motivated to get me into the best vehicle This was the best large purchase experience of my life. All of the staff was friendly, and seemed genuinely motivated to get me into the best vehicle for my needs. I never felt pushed in any way to buy something I didn't need or want. Highly recommended; Thanks, guys! More

2015 Passat A quick, easy and painless experience. Very impressed with everyone involved and very happy with my new car. Highly recommended dealership. Thank you A quick, easy and painless experience. Very impressed with everyone involved and very happy with my new car. Highly recommended dealership. Thank you Carmen, Manou and Trevor. More

Simple and Easy Buying a new vehicle at Northland Volkswagen was a great experience as the staff there made the process easy and simple. It was my first time buying Buying a new vehicle at Northland Volkswagen was a great experience as the staff there made the process easy and simple. It was my first time buying a new vehicle and the staff were very patient during the whole process. Carmen is a great sales representative and I never felt pressured into buying a vehicle. Jared in finance went over all the paperwork and made it easy to understand the finance process. Rob was great in finalizing my vehicle preparation and giving me the rundown of all the features in my new vehicle. Highly recommend Northland Volkswagen! More

experience with Northland Unfortunately the survey I was to complete has expired. If you send it again I will do it. The service I received in purchasing the Jetta was fantasti Unfortunately the survey I was to complete has expired. If you send it again I will do it. The service I received in purchasing the Jetta was fantastic. I love the car! More

Great service, professional staff willing to take the extra time to make sure you have all your questions answered. I choose this dealership because it had the model I was looking fo willing to take the extra time to make sure you have all your questions answered. I choose this dealership because it had the model I was looking for online. However when I actually came into the dealership for a test drive I was extremely surprised to find the staff very friendly, knowledgeable and just seemed to love there jobs and working there. Excellent dealership, would gladly refer them to all my friends. More