Northland Volkswagen

Car buying made easy! This was my second new VW purchase from Northland Volkswagen, and the fourth VW purchase I've been a part of wherein I helped my significant other pur This was my second new VW purchase from Northland Volkswagen, and the fourth VW purchase I've been a part of wherein I helped my significant other purchase a car there, and a friend of the family. I worked with Matt Moro from start to finish to order myself a manual transmission Golf R with a custom paint colour, and the team was fantastic from start to finish. I knew it would be a wait - I ordered the 2018 model in mid-2017, and with the custom paint, I figured it would take some time, but the people at Northland Volkswagen made sure I had updates, reached out to me to see how I was doing, and to let me know whenever they had any new information about the whereabouts of the car. At no time did I feel like they forgot about me, and I always felt valued. Matt knew his stuff, as well, which is a big plus, and is a VW enthusiast himself, so I felt that much more comfortable buying a new Golf R as he had personal experience with the Golf family of cars. It was an easy transition from a Tiguan to a Golf, and the whole purchasing experience has been a breeze, from the first day I walked in to ask Matt to place the order from me. He didn't try to push a sale either, though of course, helping people get into a new car is his job, but I never felt any high-pressure sales tactics, which is refreshing. He read me well - I had done some homework, knew some details, and he filled in the gaps and let me make my own decision, which is exactly how I like to make big decisions like this. He's also a pleasure to be around, and I've already recommended him specifically to a few friends looking for new vehicles. The financing people are also top notch. Highly communicative, never leaving me wondering what stage things were at, offering me options to get the best rates, personable, and gave off the sense that they really cared about my experience, not just the end product of signing the deal. Jared, specifically, was the guy I spent the most time talking to in person, and he moved us through the paperwork quickly and accurately, and really made that portion of the experience easy and informative. At the stage of sitting in the finance office, most car dealerships will bust out the 'hard sell' to get you to get every manner of add-on, insurance insurance, and so forth. Jared laid out what services they offered, and I felt completely comfortable signing up for some of them, but not all, without any follow-up pressure, which was also nice from a dealership. This definitely wasn't the case ten years' before when I bought a different brand of new car at another dealership. Bonus points for Jared there. I also have to make a shout out to the parts and service staff. I've had to order a couple minor things for my Tiguan, and have been getting that serviced at Northland Volkswagen for four years, and they've always taken great care of me, making sure I knew what was happening and why particular service items were needed (or could be deferred safely) and they always got the car done when they said they would. I'm overwhelmingly happy with Matt, and Jared, who were the two I dealt with the most at Northland, and the whole team over there is awesome. I'd recommend them to anyone, and I've give more than 5/5 stars if that were metaphysically possible. More

Top Notch Matt and the entire team at Northland VW made our experience nothing but the best. There was zero high pressure sales. Our test drive, showroom overvi Matt and the entire team at Northland VW made our experience nothing but the best. There was zero high pressure sales. Our test drive, showroom overview and even delivery was the most comprehensive and informative I have ever experienced. The staff was extremely helpful and very knowledgeable about the vehicles. Overall a great experience and will continue to buy vehicles and have service done by Northland VW. More

Fantastic experience Normally purchasing a vehicle is not an enjoyable task. The good people at Northland VW made it a fantastic experience. I absolutely love my new GTI Normally purchasing a vehicle is not an enjoyable task. The good people at Northland VW made it a fantastic experience. I absolutely love my new GTI. More

Jane’s a Rockstar Always have a great experience when dealing with Jane. She always goes above and beyond and always goes out of her way to keep up great communication. Always have a great experience when dealing with Jane. She always goes above and beyond and always goes out of her way to keep up great communication. She’s an integral piece to your staff at Northland VW. More

great experience I was extremely pleased with all the staff from the sales staff to finance. Nikki was very accommodating and personable . She seemed very knowable and I was extremely pleased with all the staff from the sales staff to finance. Nikki was very accommodating and personable . She seemed very knowable and I would definitely recommend her to anyone thinking of purchasing a Volkswagen . More

The best experience, every time Although I have often had a chance to visit Northland VW for sales and service, this was one of the best times! Scott is friendly, caring, knowledgeab Although I have often had a chance to visit Northland VW for sales and service, this was one of the best times! Scott is friendly, caring, knowledgeable, and just plain awesome. I highly recommend the Northland VW Team for sales, service, whatever is needed. :) More

Car buying made easy We recently purchased a car for my 80 year old mother. Jason was very organized and helpful from the minute we walked into the dealership. We were u We recently purchased a car for my 80 year old mother. Jason was very organized and helpful from the minute we walked into the dealership. We were unsure which Jetta mode l we would purchase Jason made every effort to pull cars up and show us each of the cars we were interested in. During the test drive he put my mother at ease and treated her with the utmost of respect. When negotiating to buy the car he was very clear about the process and as a result we were able to close the deal quickly. Jason really made buying the car an enjoyable experience. More

Matt made it easy. Matt was referred to me and I was not disappointed. He tries to find your need and take the time to make sure that all the process from choosing the r Matt was referred to me and I was not disappointed. He tries to find your need and take the time to make sure that all the process from choosing the right vehicle, to deal it and the follow up will be easy. I went to other dealership or vendor but no success. Matt really worked for me so I can be happy. I will always remember my experience with him. He is awesome. Thank you very much Matt, without your help, I would not be driving my VW. Great work Matt !! Just like Matt Moro, Manou worked to make the process easier and worked hard to satisfied my experience of getting my car. Thank you Manou, you were a really big help. More

Northland makes buying a car so easy!!!! Doug at Northland was so patient and thorough in answering all of my questions and helping me obtain the best deal possible for my trade in and for my Doug at Northland was so patient and thorough in answering all of my questions and helping me obtain the best deal possible for my trade in and for my new car! I absolutely love my new car and I know I will return to Northland in the future! More

Great sales Darrel was outstanding in sales. He went out of his way to ensure that I got a good deal on a trade in, and was courteous as well as knowledgeable. Darrel was outstanding in sales. He went out of his way to ensure that I got a good deal on a trade in, and was courteous as well as knowledgeable. More