NewRoads Chevrolet Cadillac Buick GMC

Low Pressure Test drove a Volt. Everything was well done and Clyde was friendly and followed through with the arrangements requested. The dealership had a nice amb Test drove a Volt. Everything was well done and Clyde was friendly and followed through with the arrangements requested. The dealership had a nice ambiance. More

Great working with Stef Stef was an excellent sales consultant to work with. He was very friendly, knowledgeable about the GMC Acadia and worked with us to try to get us a go Stef was an excellent sales consultant to work with. He was very friendly, knowledgeable about the GMC Acadia and worked with us to try to get us a good deal. At no time did I feel any pressure from him. I would recommend him to anyone I know that is interested in a GM vehicle. More

Good overall experience Was able to purchase a 2016 Chevy Cruze with very low mileage at an attractive price. Everyone I dealt with was helpful and very courteous. Was able to purchase a 2016 Chevy Cruze with very low mileage at an attractive price. Everyone I dealt with was helpful and very courteous. More

Looking for a used company vehicle Very plesant and knowlegdeable. Gave options for us to chose from Jack was very informative and his hospitallity was great towards our kids as well. Very plesant and knowlegdeable. Gave options for us to chose from Jack was very informative and his hospitallity was great towards our kids as well. More

Do not know their products and can't be bothered to find out I recently purchased a new 2016 GMC Sierra 2500HD from NewRoads. Included with this truck was the new GMC 5th Wheel Hitch Prep Package. Prior to picki I recently purchased a new 2016 GMC Sierra 2500HD from NewRoads. Included with this truck was the new GMC 5th Wheel Hitch Prep Package. Prior to picking up the Truck, I repeatedly asked what size Bolts do I need to bolt my 5th Wheel Hitch to this 5th Wheel Hitch Prep Package, explaining I needed to tow my 5th Wheel, 2 days later. It turns out this Prep Package will only accept a special hitch available from GMC, that NewRoads knew nothing about. After picking up the Truck and seeing it wouldn't accept ANY Bolts, I contacted a Trailer company recommended by NewRoads and was told it would take several weeks to get one and cost $3,000, That day I had no option but to return my new Truck and get my old Truck back to tow my 5th Wheel. Once I got to the bottom of what was required, I ordered this special Hitch from Georgian GMC, and picked up my new Truck, showing them the Hitch that was required, which NewRoads still didn't know about, and took the approach that I should have known all about this Hitch... When ordering the new Truck, I inquired about an extended service package and was told there wasn't one available. 1 week later I emailed the Sales Rep, to advise there appeared to be extended service package available from GMC US, was it in Canada. 1 week later I sent an internet link with the details of that extended service package, asking was it available for my truck and in Canada.. 5 weeks later, 1 week after initially picking up my truck NewRoads provided the full details and costs, of this extended service package and yes it was available... There were 2 other similar issues with NewRoads, but I don't want to bore you further. In summation, make sure you know excactly what you are getting from Newroads. More

New purchase was a smooth ride I would like to say that my experience purchasing a new vehicle was a smooth ride. Jack Silverman was my salesman ,I appreciated that he was attentive I would like to say that my experience purchasing a new vehicle was a smooth ride. Jack Silverman was my salesman ,I appreciated that he was attentive to my needs making my experience pleasurable. The purchasing process went well with the help of the Finance department. I left feeling that this was not the end, the door was always open for questions or concerns. I also appreciated Jack's follow up courtesy call. Job well done! Sincerely Anne Wilson More