Nanaimo Mitsubishi

GOUGED The fee in BC. For a dealership to file a Lein with any bank is about 50$. They charged me over 500 $ . That's just out and out theft.. I know the The fee in BC. For a dealership to file a Lein with any bank is about 50$. They charged me over 500 $ . That's just out and out theft.. I know the manager of these places looks over sales for the day or week which means he is saying this is good buisness. DON'T BUY A CAR FROM THEM !! More

Best Service Ever Bought 2017 black edition lancer experience couldn't have been better, ill recommend anyone to this dealer to anyone in the market for a vehicle Bought 2017 black edition lancer experience couldn't have been better, ill recommend anyone to this dealer to anyone in the market for a vehicle More

Awesome Nanaimo Mitsubishi was so good to work with! They found a SUV in our budget that was perfect for our family. Raymond helped us and was honest, kind an Nanaimo Mitsubishi was so good to work with! They found a SUV in our budget that was perfect for our family. Raymond helped us and was honest, kind and all around amazing. Can't thank him enough for helping us find our vehicle. Strongly recommend them. More

Good car buying experience This dealer has a very direct, professional approach and respects the customer's preferences as well as concerns. I was treated very well, received This dealer has a very direct, professional approach and respects the customer's preferences as well as concerns. I was treated very well, received honest answers to my questions and had all my concerns dealt with to my total satisfaction. I would recommend this dealership to anyone looking for good service and good value. More

Simple and straight forward Kevin Dunlop at the dealership aided me and my wife in finding the perfect car for us! Got me financing at prime no problem. He was funny and really g Kevin Dunlop at the dealership aided me and my wife in finding the perfect car for us! Got me financing at prime no problem. He was funny and really genuinely cared about our needs. Great cost effective vehicle with over the top warranty! No more clunkers for us I'll never buy another car from anywhere else. No pressure sales and even found us the color we wanted! I love that place. Bruce is pretty solid guy too :) Ashley and Adam More

An honest, good rating for an honestly good experience I see so many negative ratings and I cant seem to understand it! I went to Nanaimo Mitsubishi in Jan/17 (formerly known as Harris Mitsubishi) for a te I see so many negative ratings and I cant seem to understand it! I went to Nanaimo Mitsubishi in Jan/17 (formerly known as Harris Mitsubishi) for a test drive on a vehicle I was also looking at in Comox. Hermon asked "for an hour of time to earn my business". The least I could do was save myself a drive, gas and time! I went to go look. Gave the guy an hour. Well, he heard my wants and needs and literally brought me the best vehicle I could've got for myself. An Outlander, touring edition. Beautiful ride. Ten year warranty and a full tank of gas too. I go Monday to pick up my referral check as my friend went and bought an Outlander as well, they tinted my windows as requested and promised. I had a window switch issue and that was fixed literally that week no hassle no problems. It shocks me to see all the negative comments from people as I never encountered one negative thing-everyone was nice. Guess I was lucky!? Or open minded. (who cares if they're smoking outside on the side of the building, where should they smoke then?) Hermon was my sales guy and I could understand him clear as day. They're just a bunch of youthful people going to work like the rest of us. Car salesmen just have that stigma/reputation & I didn't let that cloud my judgment therefore I had a great experience and will definitely go back there for my next vehicle.(and no im not family, nor is anyone in that building a friend or acquaintance of mine and that can be fact checked!) Thanks! V More

Full of lies and will decieve you Trust me with these other reviews. I wish I would've read these before and taken them to heart. Every single sales person in this dealership is xxxx. Trust me with these other reviews. I wish I would've read these before and taken them to heart. Every single sales person in this dealership is xxxx. They're all friends and operate behind the scenes together. The only good reviews I can Imagine by themselves or people who got robbed blind. They extremely pressure you. Every single person. Watch out for Chris Fenton there main guy that you will probably end up dealing with. They had me sign insurance papers on a vehicle before I even had the papers signed trying to put me into asap I did not have the intention of buying just yet. I found out that SUV had problems with the rear shocks. I assumed they knew about it wanted to get rid of it asap. Thank God I figured that out before hand. It was my second time buying a vehicle and I'm really young and I didn't really know what I was doing. I ended up going for a different car from them. It was a bit after hours and they did not care at all about me, all they wanted was to sell me a piece of crap car and get home asap. They never filled the tank for me, I was never given a contract. I had to go in later to get the contract. They never told me anything about negative equity, and how much I would aquire. Also at one point the financing lady changed the numbers on the paper by a few dollars every bi weekly payment. I said I wanted it the lowest possible. She said your not going to make me redo this over again for a couple of dollars are you? In a pressuring way. Ending up realizing that few dollars adds up to hundreds of dollars over my course of payments. I got sucked I to a 9 year contract. I had 0 debt and now I have close to $15,000? Can't even afford to buy any car out there anymore so I'm stuck with this piece. Over the course of the 9 years that I have this car I will be spending $60,000! Lol just absoulotly rediculous. Everytime I went in after I was laughed at repeatedly by there children like staff. They all knew what they did, and they do this on purpose. You can easily tell be these other reviews. Also will mention I was promised $500 in gas cards. Well I go to use them and they don't work. I talk to Chris and something at the accounting department "went wrong". Eventually they said they will send me a cheque. 4 months later, still no cheque for $500. Apparently they also lost my information at the accounting office and one day I came in with my contract in hand. The finance lady said perfect! While she came and snatched them from my hand without asking to go photocopy them. These people are all slimy, shady xxxx. I recommended to go with your gut I instincts and not go to this dealership ever. Do not get sucked into the bad credit approval they say they will give you because so many other dealerships will and can help you if you have bad credit regardless. I wish I would've only know this before. More

This place sucks, worst dealership in town Their must be a flaw in this system that allows staff to review their own dealership or family members or something to have this dealership have two Their must be a flaw in this system that allows staff to review their own dealership or family members or something to have this dealership have two and a half star rating , that's about two stars more then realistically is deserved , spotting the dealership half a star for turning on the lights and having more then a dozen cars on the lot!! Worst experience ever with a dealership, its been a couple months since our horrible experience and they still spam us with emails and calls. We had a bi weekly limit and two specific cars we desired and they ignored ever want and need that we had and were the most pushy slimy disrespectful uncaring salesman we have ever crossed paths with. I would strongly suggest to anyone to not even waste your time with this dealership and its sales staff I think often when people have bad experiences they don't bother to post reviews , perhaps that's why they less reviews then your average hotdog stand More

Regained trust in dealerships HAve had bad experiences with other dealerships, went to Nanaimo Mitsubishi and was amazed how helpful and great the service was, trust regained ! Tha HAve had bad experiences with other dealerships, went to Nanaimo Mitsubishi and was amazed how helpful and great the service was, trust regained ! Thanks guys! More

Terrible to deal with We bought a new 2015 basic rvr over a year ago. My husband came to the conclusion they were the only ones we could go to, based on our credit. Everyth We bought a new 2015 basic rvr over a year ago. My husband came to the conclusion they were the only ones we could go to, based on our credit. Everything went pretty smoothly for that original purchase. Now over a year later, we went back to see if we could upgrade to a better version newer year. The first time, I was on Maternity leave and they said they couldn't do anything till I was off. That was after they got us all excited talking like it was going to happen then. So we left it. Now I'm off Mat leave, we went back. We got shown the car and all excited again were told ok we can offer this bi weekly payment then we had a HUGE hassle with them and the bank (Scotia Bank) with them needing an employment letter and my work was being difficult and I couldn't get one. It was bs that they needed that in the first place. When you go get a car all they want is paystubs, just cuz I was on mat leave they needed it for god knows what. So after a month of back and forth calls and visits, they call us up and say we were approved finally. So yay we go in ready to get our new car, get shown it again, wait for half an hour for them to do paperwork then.......They come back and say ok we can offer this bi-weekly payment. It was $50 more than what was originally offered and agreed to. They wouldn't go lower at all. Complete waste of time after getting off work. I would also like to add that Mitsubishi is CRAP compared to other dealerships. Their vehicles have nowhere near the technology and setups of other similar vehicle on the market today. I will never purchase from them again, I wish there had been another option from the start. More