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Nanaimo Honda Cars

Nanaimo, BC

4.9
418 Reviews

2535 Bowen Rd

Nanaimo, BC

V9T 3L2

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418 Reviews of Nanaimo Honda Cars

November 25, 2020

Service was done on time and in line with agreed instructions developed in conjunction with the service writer. Prices were quoted in advance without my asking for them, and kept to. The shuttle More

by jshillabeer
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Jshillabeer, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 25, 2020

I dropped in as my engine light came on as I was driving home....no appointment. My car was looked at immediately, diagnosed and fixed while I waited. More

by Carworden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi Bolton
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Carworden, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 23, 2020

Thank you Nanaimo Honda for the new truck! Tamara was wonderful to see through the transaction, very personable! We test drove, financed, in & out with our truck in under 2hours! More

by PatsMcM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Patterson
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi PatsMcM, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. Tamara is a huge asset to our team and she loves providing outstanding customer service! We will be sure to pass on your kind words to her and the rest of the team. We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 20, 2020

They offered to pick up & return. Quick& friendly.They also sell Honda cars up to the tear 2021, The Honda civic is a much updated car that loks much like a very expensive car More

by teneyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi teneyr, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 18, 2020

Honda always makes time for my car emergencies! My family has been relying on Honda for 40 years, and we will continue to do so! More

by returning customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie, Justin
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Returning customer, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 17, 2020

It’s always a pleasure to visit Honda. They always take the time to explain the service. I’ve been a Honda owner since 1986 and dealt with dealerships in Ontario as well as two different locations in BC. More

by holbest6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi.
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Hilbest6, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 15, 2020

Exceptional service and customer care The detailed inspection report is easy to understand and seems complete. The shuttle to a nearby mall is convenient and very jelpful More

by Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not known
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Ross, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 14, 2020

I've always had excellent service at the Nanaimo deslership,. Dan and Sandy were great, and I love my new civic! I've been a Honda girl for life! More

by Avy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy, Dan, Val
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Avy, Hi Sleker, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. Glad to hear your ane enjoying your new Civic. We will be sure to pass on your kind words to Sandy, Derek, Val and the rest of the team! We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 12, 2020

Very prompt, efficient, friendly. First time having a vehicle serviced here, and will definitely be back. Shuttle service is a nice bonus. Thanks for all you do. More

by janeshanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Kelly
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Janeshanks, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 08, 2020

My experience at Nanaimo Honda was excellent service overall. The salesman, Mike Lumley was very knowledgeable of the cars and it’s options. The financial expert, Sandy, Sandy was excellent too. I lov More

by Tjudd Honda Touring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lumley; Sandy
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Tjudd, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. I am please to hear you enjoyed your experience with both Sandy and Mike, they are fantastic members of our team. We will be sure to pass on your kind words to them and the rest of the team! We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

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