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Nanaimo Honda Cars
Nanaimo, BC
459 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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459 Reviews of Nanaimo Honda Cars
June 14, 2025
Today, I went to the Nanaimo Honda dealership to have the driver-side window regulator on my wife's Honda CR-V replaced. The service advisor spoke in a rather cold tone, which made me feel uncomfortable, but driver-side window regulator on my wife's Honda CR-V replaced. The service advisor spoke in a rather cold tone, which made me feel uncomfortable, but I held back and explained the condition of the window before deciding to wait in the lounge. When I was told the repair was complete, I went back to the service desk and asked what I should do if the same issue happens again. This was already the third time I had brought the vehicle in for the exact same problem. The service advisor, however, casually told me that if the issue occurs again, I should no longer contact the dealership but instead reach out directly to Honda Canada. I couldn’t believe what I had just heard, so I asked again to be sure — but his response was the same. It made me wonder: if dealerships wash their hands of responsibility after selling the car and simply redirect customers to Honda Canada, then what's the point of buying from a dealership in the first place? And one more thing — I honestly felt that the service advisor might have been racist. The customers before and after me were white, and I noticed that he treated them with warmth and spoke kindly. But with me, he was curt and indifferent, barely offering any explanation. More
by pty1024
Employees Worked With
Kelly Daun
June 07, 2025
Frans and the team at the Honda Detailing Department are amazing!!!The attention to detail, quality of work, overall professionalism and level of service are truly first class. My vehicle is as beautiful no amazing!!!The attention to detail, quality of work, overall professionalism and level of service are truly first class. My vehicle is as beautiful now as it was when I bought it brand new. The quality of work and overall value cannot be beat. Many thanks Frans & Team More
by margielmorrison
Employees Worked With
Frans
June 05, 2025
Courteous and knowledgeable staff, on time appointment, waiting area is comfortable, arranged appointment details and cost estimate online very quickly waiting area is comfortable, arranged appointment details and cost estimate online very quickly More
by jhunter52
Employees Worked With
Jason Calvin
June 04, 2025
Best customer service I have received in a long time! Frans, the Detailing Manager, was welcoming, courteous, pleasant to speak with and thorough in explaining the service. I appreciate his passion for Frans, the Detailing Manager, was welcoming, courteous, pleasant to speak with and thorough in explaining the service. I appreciate his passion for cars! Lavalle (sp?) was delightful when shuttling me back and forth to work. Well done Nanaimo Honda. I will be back! More
by akdizon73
Employees Worked With
Frans Helmes, Lavalle
June 03, 2025
The service at the Nanaimo Honda dealership is friendly and efficient. They provide a review of your car’s performance and recommend the repairs necessary for a safe operation of the vehicle. and efficient. They provide a review of your car’s performance and recommend the repairs necessary for a safe operation of the vehicle. More
by johnhofman047
Employees Worked With
Chris
May 17, 2025
Pleasant and friendly people to deal with. Bought 3 car’s from Nanaimo Honda They look after their customers. Would highly recommend them to anyone. Bought 3 car’s from Nanaimo Honda They look after their customers. Would highly recommend them to anyone. More
by Audrey.brown49
Employees Worked With
Mike Shiffon
April 02, 2025
Our recent safety recall service was completed on time and with a complimentary vehicle inspection. Everything was completed well and we received the usual courteous service throughout. Thank you and with a complimentary vehicle inspection. Everything was completed well and we received the usual courteous service throughout. Thank you More
by Fxxx
Employees Worked With
Chris Whitelaw
