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Nanaimo Honda Cars

Nanaimo, BC

4.9
417 Reviews

2535 Bowen Rd

Nanaimo, BC

V9T 3L2

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417 Reviews of Nanaimo Honda Cars

December 18, 2020

Everyone, from the person answering my request for an appointment ( on line) , to Justin and the shuttle,service driver went out of their way to give good service. I didn’t see sanitation done in the wai More

by Brakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and driver of shuttle
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Brakes, thank you so much for taking the time to review Nanaimo Honda with 5 stars. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. Our COVID19 protocols can be found at https://www.nanaimohonda.com/covid-19-message as our guests safety is a priority to us. We look forward to seeing you again. We appreciate your support, if I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

December 14, 2020

I have been using Nanaimo Honda for my 2 Acura vehicles since 2013. They are always friendly, helpful and provide very good service at a very fair price. Highly Recommended. More

by John QB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Daun
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi John QB, thank you so much for taking the time to review Nanaimo Honda with 5 stars. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again in the future. Thank you for your support, if I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

December 13, 2020

It was all satisfactory. Thank you. I don’t know who the employee was. One of them also helped me synch my phone. Thats all I can say everything was fine. More

by You’re kidding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi You're Kidding, thank you so much for taking the time to review Nanaimo Honda with 5 stars. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again in the future. Thank you for your support, if I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

December 12, 2020

I had a great experience with the sales Rep - Troy and Finance - Sandy. They were very friendly and helpful. I was not satisfied with the Manager attitude. I think so he might be doing a great job but More

by Vishal Thakkar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy, Sandy and Manager
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Vishal, so sorry to hear your experience wasn't awesome. Please feel free to reach out to me directly, your experience is uncommon here and I would love to get it right for you! I can be reached @ 250.758.3361 or paul.robson@nanaimohonda.com With respect, Paul Robson General Manager

December 02, 2020

Excellent service from great people. They were very attentive to my wife's mobility problems and helped her to get in and out of the vehicle for our test drive and subsequent purchase. Well done! More

by dstabler59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Patterson and Derek Yan
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi dstabler59, thank you so much for taking the time to review Nanaimo Honda with 5 stars. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again in the future. Thank you for your support, if I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

December 02, 2020

On time, friendly and efficient! All staff were welcoming and paid attention to safety protocols. No pressure sales and gave recommendations for future service call. More

by lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian/Kelly
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Lynn, thank you so much for taking the time to review Nanaimo Honda with 5 stars. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again in the future. Thank you for your support, if I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 30, 2020

Jason and Adrian helped me today with service on my car. Being a single girl and having to deal with guys at a dealership can sometimes be intimidating, having a cautious approach but these guys are great. More

by heybaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Adrian
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Jai, thank you so much for the kind words and taking the time to review Nanaimo Honda with 5 stars. We appreciate your support. We will be sure to share your words with Jason, Adrian and the rest of the team! We look forward to serving you again in the near future. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 27, 2020

I was very nervous about buying a used car but Jamie made me feel at ease, answering all my questions and the car had a good check up before being released to me. I am very happy with the service. More

by alicemtrout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Alicemtrout, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. I am please to hear you enjoyed your experience with Jamie, he is a fantastic member of our team. We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 25, 2020

Always get good, and friendly service, when I have taken my vehicle in for servicing, and work is always done when they promised it would be. I am totally satisfied. More

by Ned
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Ned, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

November 25, 2020

Service was done on time and in line with agreed instructions developed in conjunction with the service writer. Prices were quoted in advance without my asking for them, and kept to. The shuttle More

by jshillabeer
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 06, 2021 -

Nanaimo Honda Cars responded

Hi Jshillabeer, thank you so much for taking the time to review Nanaimo Honda. We do our best to ensure that all our guests receive a high level of customer service regardless if the visit is warranty, service, parts or sales related. We look forward to seeing you again soon. If I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

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