Mike Knapp Ford

amazing dealership and service Mike Knapp Ford is the BEST dealership I have ever dealt with! Friendly, attentive staff. Service department is on the ball! THIS dealership goes abo Mike Knapp Ford is the BEST dealership I have ever dealt with! Friendly, attentive staff. Service department is on the ball! THIS dealership goes above and beyond every time I am there! Whether I am purchasing a new vehicle or receiving service on my current vehicles. I will Never go anywhere else! More

They sold me just what I wanted! Six years ago I told Debbie what I wanted and how much I wanted to pay. She found me a brand new Fusion that I used for 6 trouble free years. A w Six years ago I told Debbie what I wanted and how much I wanted to pay. She found me a brand new Fusion that I used for 6 trouble free years. A week ago I went back and told Debbie what I wanted and again she found me a demo " Escape AWD" with 7200 km on it and for a price better than I expected. "Excellent dealership, excellent salesperson " More

They made it fun! Helpful, honest service and a great deal on a new truck. Accesories were not in stock, but only a one day wait. I'll shop there again!! Helpful, honest service and a great deal on a new truck. Accesories were not in stock, but only a one day wait. I'll shop there again!! More

Love the teuck Was very pleased with the experience. Truck is great !!! And all the staff was great. I also bought a used escape trade is were fair. I would recomend Was very pleased with the experience. Truck is great !!! And all the staff was great. I also bought a used escape trade is were fair. I would recomend The dealer and the products to anyone More

Very good experience. Joe was great. He was helpful. A good experience. We have used this dealership for service for our vehicles and always receive good treatment. One of the main reasons we stopped in A good experience. We have used this dealership for service for our vehicles and always receive good treatment. One of the main reasons we stopped in to look at a new vehicle purchase. More

Strange battery issue My battery was acting up in my new car. They looked after it in a time manner and kept me informed of all tests along the way My battery was acting up in my new car. They looked after it in a time manner and kept me informed of all tests along the way More

Rated 6 out of 5 Just a brief note to thank the Service Dept for the quick service to fix a recall on my Ford Escape. Best of all , there was fresh coffee and chocolat Just a brief note to thank the Service Dept for the quick service to fix a recall on my Ford Escape. Best of all , there was fresh coffee and chocolate chip cookies (cookies were brought out in a baking tray, now that's fresh). More

2nd to none customer service I bought a f150 4 years ago and a mustang this year dealing with Ian and steve both times these 2 guys go above and beyond they treat you like a frien I bought a f150 4 years ago and a mustang this year dealing with Ian and steve both times these 2 guys go above and beyond they treat you like a friend and not a purchase if your looking to purchase a ford go see these guys i highly recommend them and the dealership to everyone i know keep up the good work guys DAN F WELLAND More

jeep srt Purchased a Used Jeep Srt with Michael Grazzioto. He was helpful and listen to all my questions and concerns. There was a missing remote when I arrive Purchased a Used Jeep Srt with Michael Grazzioto. He was helpful and listen to all my questions and concerns. There was a missing remote when I arrived and Michael address the issue for me. More

Horrible Experience, real/true review I recently purchased a vehicle from this dealership and right away within a month I had to bring it in 5 times do to their poor service. I really wish I recently purchased a vehicle from this dealership and right away within a month I had to bring it in 5 times do to their poor service. I really wish I would have gone somewhere else. First the air conditioner wasn't working properly they said they had put a dye the first visit and then second visit they supposedly fixed it. A week later the a/c gives out again and then I had to return the vehicle. There was a few cosmetic repairs they said they were going to fix on the first and second visit, they even put the charge on the second invoice but they didn't do the work. I had to return 2 more times on MY TIME, and my fuel to get there and back. There was an alignment done on my last visit as well that was supposed to take 1hr and a half that turned out to be 4 hours. I never got a call every time I brought my vehicle in. I myself had to CALL EVERYTIME!! making me feel awkward and uncomfortable. Most horrible experience I had to deal with. I do not recommend this dealership, Although they did a good job at saying what I wanted to hear. This review is real. More