Mike Knapp Ford

Excellent service, knowledgeable staff Absolutely awesome, made my experience of buying a new car so smooth, highly recommended. One stop shop, great finance options as well. Go see my guy Absolutely awesome, made my experience of buying a new car so smooth, highly recommended. One stop shop, great finance options as well. Go see my guy Steve. More

Excellent Service We bought our 2019 Ford Escape SE from Mike Knapp Ford in Welland. Would definitely recommend dealing with this dealership. The staff are very frien We bought our 2019 Ford Escape SE from Mike Knapp Ford in Welland. Would definitely recommend dealing with this dealership. The staff are very friendly and informative. No pressure. Thanks Joe & Jon.for all your help. More

First scheduled service We brought our 2018 Explorer in for its first service at 10k. Our service advisor William Saunders was welcoming, organized the work needed and got t We brought our 2018 Explorer in for its first service at 10k. Our service advisor William Saunders was welcoming, organized the work needed and got the worked done so we could get on with our day. Debbie also provided a refresher on some of the functions for the Explorer that were very helpful. Great to know service, convenience and doing a little bit more matters. Thanks! More

Warranty & Recall service My service advisor (William Sanders) was very knowledgeable with regards to my vehicle and the pending recall notices. He knew me and my truck and wen My service advisor (William Sanders) was very knowledgeable with regards to my vehicle and the pending recall notices. He knew me and my truck and went the extra mile to ensure that I had transportation while the service work was being completed. As a former Ford service technician I was very pleased with the professionalism Mr Sanders and his team displayed. More

Simply the best I know that I will always get the best support and service from Mike and his team! Was able to get into a new Mustang within my price range, no fuss I know that I will always get the best support and service from Mike and his team! Was able to get into a new Mustang within my price range, no fuss or pressure. Refreshing to deal with a dealership that is truly customer focused. More

Outstanding!!!!!!! I would highly recommend Mike Knapp Ford.. Delt directly with New car sales manager, Pete Binka and Lovely Lisa who between the two of them made the I would highly recommend Mike Knapp Ford.. Delt directly with New car sales manager, Pete Binka and Lovely Lisa who between the two of them made the purchase of my new 2019 F-150 a walk in the park.. Trust me, I think I put them through xxxx. They went more than the extra mile...very satisfied!!!! Thanks. More

Used truck purchase Everything was easy and the truck was exactly what I was looking for. Vehicle was delivered on time and all staff were friendly and courteous. Everything was easy and the truck was exactly what I was looking for. Vehicle was delivered on time and all staff were friendly and courteous. More

Great Dealership Do not be afraid of this dealership. They will go out of the way to keep you happy. I've bought 4 new trucks in 3 years and never had a problem. Do not be afraid of this dealership. They will go out of the way to keep you happy. I've bought 4 new trucks in 3 years and never had a problem. More

Fantastic service I would buy another car there for sure Fantastic service great pricing excellent experience I would recommend this dealership to everyone we love our new car. The staff was so friendly and Fantastic service great pricing excellent experience I would recommend this dealership to everyone we love our new car. The staff was so friendly and Ken Childs was awesome so knowledgeable More

Awesome customer service Words can hardly describe how pleased I am with Mike Knapp Ford. I found the car of my dreams at this dealership through ford.ca but it was 3 hours fr Words can hardly describe how pleased I am with Mike Knapp Ford. I found the car of my dreams at this dealership through ford.ca but it was 3 hours from my home. The salesman treated me fairly and we closed the deal to my satisfaction. When I ran into a problem on my way home after picking up the car, Mike Knapp himself came to my aid. When Ford would not cover the repair cost, Mike did! Highly recommend!!! More