Mercedes-Benz Newmarket

I have known James Chung for many years, and it has always been a great pleasure to work with him. He is really a model for customer service excellence. I have switched dealers just so that James would always been a great pleasure to work with him. He is really a model for customer service excellence. I have switched dealers just so that James would be taking care of my purchases. He knows exactly what we want, and he knows the vehicles its features. MB Newmarket is an excellent dealership to work with. More

Another great experience with James Chung (MB sales) recently. Again James delievered amazing service and helped us with second EV car with total satification. Thank you James! recently. Again James delievered amazing service and helped us with second EV car with total satification. Thank you James! More

Bill Zeung was amazing to deal with. This is the second vehicle I purchased from Newmarket Mercedes and he showed me a variety of vehicles, fully explained everything about them, their This is the second vehicle I purchased from Newmarket Mercedes and he showed me a variety of vehicles, fully explained everything about them, their pros and their cons and why I should not or should purchase the vehicle. He was VERY experienced and very trustworthy in both of my transactions. I highly recommend Bill because he made the purchases so easy, by communicating a lot, being responsive to my email and call inquiries, and just all around politeness and professionalism. More

Amazing service helpful and professional work done on time, nice to work with Pram Patel Thanks you time, nice to work with Pram Patel Thanks you More

I always bought parts from MB Newmarket with 10% discount . Today I called and got a price for air filter and availability. When I got there and asked for the air filter, employee brought it up to the counte . Today I called and got a price for air filter and availability. When I got there and asked for the air filter, employee brought it up to the counter; I also mentioned about 10% discount, but what he did was very interesting, he played with his computer for a while raised the price from $79.00 to $88.00 and then subtracted 10% discount. I see this as a scam and unbecoming of the Mercedes Benz good faith business practice. He could have just said no, I can't give you 10% discount. This small act of their sales person really made me think about quality of their other services and where they are cutting corners. I will never go there again; even though, they were closets Mercedes to me. By the way, the same filter at 3 other Mercedes was $79.00 More

Prem is very professional and ensured by car was ready for pick up and he said. He's listens to your questions and concerns and provides his professional opinion. for pick up and he said. He's listens to your questions and concerns and provides his professional opinion. More

I bought GLC from Mercedes Benz Newmarket through James. He is amazing guy and helpful and very happy that I worked with him He is amazing guy and helpful and very happy that I worked with him More

After my car was totaled by a red light runner a couple of weeks ago, we reached out to James in sales to see what he could do to find a suitable replacement, and he was near immediately able to find a nea of weeks ago, we reached out to James in sales to see what he could do to find a suitable replacement, and he was near immediately able to find a near-exact replica. He went above and beyond to find the vehicle, looking from coast to coast and going above and beyond in helping navigate the bureaucracy involved. Particularly in the aftermath of such a traumatic experience, James' candor and true excellency are more than appreciated - there is a reason my entire family goes all the way from Downtown Toronto to Newmarket whenever we need to buy or service a vehicle. This dealer (and particularly James Chung) are the embodiment of what the Mercedes motto, "the best or nothing" means. More

I had amazing time car purchase with James Chung. He very NICE, helpful AND professional. I felt comfortable to work with him. YOU'RE AMAZING!!! He very NICE, helpful AND professional. I felt comfortable to work with him. YOU'RE AMAZING!!! More

James Chung and the service we got from the dealership is amazing. James' attention to detail and knowledge of the vehicles made making a decision fairly simple and straight forward. Definitely will be a rep amazing. James' attention to detail and knowledge of the vehicles made making a decision fairly simple and straight forward. Definitely will be a repeat customer More