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Mercedes-Benz Newmarket

4.7

182 Lifetime Reviews

230 Mulock Drive, Newmarket, Ontario L3Y 9B8
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Top Reviewed Employees

Sang Luong at Mercedes-Benz Newmarket

Sang Luong

Sales Consultant
5.0
Bill Zheng at Mercedes-Benz Newmarket

Bill Zheng

Sales Consultant
4.8
Prem Patel at Mercedes-Benz Newmarket

Prem Patel

Service Advisor
4.7
Thomas An at Mercedes-Benz Newmarket

Thomas An

Sales Consultant
4.7

Latest Reviews

January 16, 2020

"It was a pleasure to deal with this company. Mary..."

- Kathleen

It was a pleasure to deal with this company. Mary Henricken was extremely helpful and delivered the car from Newmarket to Toronto for me. She was very patient and helped me with everything. Alex was very kind and helpful also.

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Employees Worked With

Mary Henricken

December 30, 2019

"Comforting"

- ma.luisanueva

Friendly envirement, made us feel welcomed, sales person had knowledge on the car, was acurate and thorough explaining all the features of the car, introduced us to other members and gave us a tour of the dealership.

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Employees Worked With

December 11, 2019

"Terrible customer service, its like talking to a wall "

- nh0.dc2r

We have an ongoing issue with the dealer, Ive played phone tag with this dealer and i have innsited that they respond by email as i cannot pick up the phone all the time. THEY STILL CHOOSE TO CALL and never respond to emails. The Used car Manager Andrew just walks the floor and treats his clients like sheep! The sales staff cannot comprehend what it means to respond by email , further more they are dropping off the car and dint even confirm a time, I expect a certain level of service from Mercedes when their slogan is the best or nothing, they should just call under the nothing category . Never have i faced such an issue from a dealer never buying from mercedes benz going to keep with BMW

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Employees Worked With

Other Employees : Mary

Photos & Amenities

  • After Hours Drop-Off
  • Authorized Parts Store
  • Authorized Accessories Store
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Pet Friendly
  • Shuttle Service
  • Television