Mercedes-Benz Newmarket
Newmarket, ON
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Really friendly, helpful and understanding. Mom was kind of confused but he explained every car that we were interested in and gave us all details. of confused but he explained every car that we were interested in and gave us all details. More
It was a pleasure to deal with this company. Mary Henricken was extremely helpful and delivered the car from Newmarket to Toronto for me. She was very patient and helped me with everything. Alex was Henricken was extremely helpful and delivered the car from Newmarket to Toronto for me. She was very patient and helped me with everything. Alex was very kind and helpful also. More
Comforting Friendly envirement, made us feel welcomed, sales person had knowledge on the car, was acurate and thorough explaining all the features of the car, in Friendly envirement, made us feel welcomed, sales person had knowledge on the car, was acurate and thorough explaining all the features of the car, introduced us to other members and gave us a tour of the dealership. More
Terrible customer service, its like talking to a wall We have an ongoing issue with the dealer, Ive played phone tag with this dealer and i have innsited that they respond by email as i cannot pick up the We have an ongoing issue with the dealer, Ive played phone tag with this dealer and i have innsited that they respond by email as i cannot pick up the phone all the time. THEY STILL CHOOSE TO CALL and never respond to emails. The Used car Manager Andrew just walks the floor and treats his clients like sheep! The sales staff cannot comprehend what it means to respond by email , further more they are dropping off the car and dint even confirm a time, I expect a certain level of service from Mercedes when their slogan is the best or nothing, they should just call under the nothing category . Never have i faced such an issue from a dealer never buying from mercedes benz going to keep with BMW More
The dealership was thorough and service was very good. Thomas’s pleasing manner and bent to provide excellent service is appreciated. Michelle in finance was thorough, organized and efficient. Thomas’s pleasing manner and bent to provide excellent service is appreciated. Michelle in finance was thorough, organized and efficient. More
Mahi was wonderful making the experience worthwhile. I was shopping for a car to gift my dad and she was courteous, helpful and diligent thought the process. Definitely recommend her and will hopefully be was shopping for a car to gift my dad and she was courteous, helpful and diligent thought the process. Definitely recommend her and will hopefully be coming back when it’s time to get another Benz in the family. More
Thorough service and great communication. Definitely can Thorough service and great communication. Both Mahi and Dan went the extra mile to make sure that everything goes smoothly. Definitely can recommend Thorough service and great communication. Both Mahi and Dan went the extra mile to make sure that everything goes smoothly. Definitely can recommend for anyone who is interested in a hassle-free shopping experience for a new Mercedes. Thank you. More
made my experience of buying my first car amazing! as soon as i stepped foot into the dealership they welcomed me and showed me what i had to know in order to purchase my new car. great customer servic as soon as i stepped foot into the dealership they welcomed me and showed me what i had to know in order to purchase my new car. great customer service. More
Exceeded All of Our Expectations Mahi went above and beyond any other sales person we have ever dealt with. Her efforts provided the best car buying experience, and her attention to Mahi went above and beyond any other sales person we have ever dealt with. Her efforts provided the best car buying experience, and her attention to detail went a step further providing us with value for our hard earned dollars. Mercedes Benz Newmarket was well worth the 45 minute drive from our home in a Thornhill, and without a doubt, we highly recommend Mahi for your next vehicle purchase. Our thanks as well to both Russ and Michelle for making this our best vehicle purchase experience. Thank You so Much Mahi - Robert & Claire More
Thank you I have been going to this dealership now since 2009 and truly they have the best service. I recently took my car to the service dept. with extensive d I have been going to this dealership now since 2009 and truly they have the best service. I recently took my car to the service dept. with extensive damage to caliper and brake line due to corrosion and the service advisor (Prem Patel) went above and beyond to help me make things right with the car even with a time constraint. Thank you so much. The Service Dept. is top notch and the service advisors are the best. I know my car is old and probably due for a trade in but how do you give up something you love and really hasnt given me much trouble. Its been a truly great car right from the first day I bought it at this dealership. I couldnt imagine owning anything else. Thank you for going above and beyond and fixing it with a smile. I am truly grateful.🤗 More