Mazda of Brampton

Sloppy Service Department Errors in tire wear and brake wear estimation as well as losing tire pressure cap when providing tire change. They will also scribble in neon orange Errors in tire wear and brake wear estimation as well as losing tire pressure cap when providing tire change. They will also scribble in neon orange on your rims when you get your tires changed, and it is so hard to clean! What other sloppy work do they do under the hood that I do not see? More

Excellent Sales Service Came to this dealership randomly to purchase a used vehicle. World of difference as to how we were treated in comparison to other dealerships in the Came to this dealership randomly to purchase a used vehicle. World of difference as to how we were treated in comparison to other dealerships in the area. Couldn't have been more pleased with the sales service from Rajit Sharma. Sincere, down-to-earth, genuine and a no-pressure no non-sense approach made my father-in-law's first buying (albeit) used experience definitely a memorable one. I would definitely recommend going to this place. -JP & Vic More

Great Experience It was really great experience with Simran. This is my second year with Mazda and I traded with Mazda 2017 and all with the help of Simran. He is such It was really great experience with Simran. This is my second year with Mazda and I traded with Mazda 2017 and all with the help of Simran. He is such a nice friendly person who helped me to learn more about Mazda. I will recommend to my friends or family because I got an exceptional service. Thank you Simran More

GREAT SERVICE Hassan the sales rep.at Van Kirk Mazda, who sold me my 2016 Rogue, was very professional and honest. Tried his best to get me the best deal possible. Hassan the sales rep.at Van Kirk Mazda, who sold me my 2016 Rogue, was very professional and honest. Tried his best to get me the best deal possible. He took his time and and showed me the features on my new SUV. Keep up the good work! More

DO NOT COME HERE!!! Rip off to the max... Watch out for Ed in sales a smooth talker but sly.. Service doesn't have a lot of equipment to service their own Mazda's they se Rip off to the max... Watch out for Ed in sales a smooth talker but sly.. Service doesn't have a lot of equipment to service their own Mazda's they send out to nearby service shops... do yourself s big favour and find a good local repair shop but don't come to Brampton Mazda on Van Kirk!! Reception is rude too... needs to be proper CSR training. I would rate this place -0 for both Sales and Service... now I go else where and getting rid of this crap Mazda.. just got an Acura. More

Warning! Careful when you buy CPO cars from this dealership... You must check everything before you get the car. I got my 2016 CX5 CPO car just 4 mos ago and t Careful when you buy CPO cars from this dealership... You must check everything before you get the car. I got my 2016 CX5 CPO car just 4 mos ago and the wheelbearing is gone already because the front wheel was impacted before i even got the car.. The sales department denied it so i have to pay to replaced it ... So sad for a LOYAL customer that i had to experience this kind of situation. This is my second car from them but trusting is not worth it! So lesson learned from me! DON'T just trust what they say, you have to check everything! Learn from my mistake guys! I'am very frustrated and disappointed! More

Purchase I was impressed with the sales clerk Bassam he was very friendly and professional. I didn't feel pressured or forced to get a vehicle. He was very kn I was impressed with the sales clerk Bassam he was very friendly and professional. I didn't feel pressured or forced to get a vehicle. He was very knowledgeable and took the time to teach me the features of the vehicle. More

Do Not go there: rip off, unknowledgeable, wrong diagnostic Good morning, In December 2016, I brought my car in because an indicator for the engine lid on the dashboard of my Mazda 3. I was told some coils h Good morning, In December 2016, I brought my car in because an indicator for the engine lid on the dashboard of my Mazda 3. I was told some coils had to be replaced t correct the problem. I go home after paying over 1000$. Then, the next day the same indicator come on again. So, the problem had not been fixed. I bring the car in again and Patrick, the agent who helped me, says they discovered that an internal program in the car due for updating. My biggest concern is that no specific explanation was given. If they discovered on my second visit that a program had to be updated, then why did they keep the money for the first work they did on the car? Also, should I not have received a notification about this update and avoid the whole problem? I most probably ended up paying for an inexisting problem. I feel ripped off. Patrick was supposed to call to follow up. His colleague left him a note. He never called us back. This is the second incident in one year. I am guessing they are trying to take advantage of people who put all their trust in their expertise. That is what I do because I have very limited knowledge of cars. Thank you for reading, Monsieur D. PARDO. More

Outstanding service Amazing customer service provided my Ryan in Brampton Mazda on van Kirk drive and McLaughlin, we have 3 Mazda cars 2 of them we got in dec 2016 sold b Amazing customer service provided my Ryan in Brampton Mazda on van Kirk drive and McLaughlin, we have 3 Mazda cars 2 of them we got in dec 2016 sold by Ryan, we went to buy 1 car and end up with buying 2 cars ,outstanding customer service, he were so confident I would recommend to talk to Ryan when u need Mazda car he is outstanding More

Rip Off and Worst service and no knowledge Over the phone service coordinator Anita given me the price $79 for flashing the transmission oil and $225 for change of front break routers for my Ma Over the phone service coordinator Anita given me the price $79 for flashing the transmission oil and $225 for change of front break routers for my Mazda 6 after i get to service Mazda service center there was another service coordinator Bruce this guy given me the same price after 2 hours Bruce come and said there is special kind of transmission oil you pay $ 119 and for the front break routers you pay $225 plus add the cost of spring $60 i took day off from my work and travel to this Mazda Brampton i have only two options accept this price or go to the other dealer and spend another day to fix my car break so i paid extra $ 100. i spoke about this issue to the service manage Vanessa she did not listen. This Mazda Brampton service center is rip off the customers and they don't have knowledge the cost of replace the transmission oil and break router so stay away More