Maclin Ford

Great service and friendly helpful staff. We are loyal customers for many reasons. Primarily great service and the friendly and helpful staff! The dealership has just great to deal with over We are loyal customers for many reasons. Primarily great service and the friendly and helpful staff! The dealership has just great to deal with overall. More

They rip people off that's for sure. Who in their right mind attempts to sell a wheel bearing for almost $900.00 dollars are you people sick? Plus there was three categories of pricing fo Who in their right mind attempts to sell a wheel bearing for almost $900.00 dollars are you people sick? Plus there was three categories of pricing for the parts because they could not figure out which price to screw me on. Nice going geniuses. More

Easy way to buy a car As soon as sales person spotted us at the customer parking lot he came out right away. The car we saw on the website was sold so Al Steinkey showed us As soon as sales person spotted us at the customer parking lot he came out right away. The car we saw on the website was sold so Al Steinkey showed us what they have and suggested an alternative to try out. A few minutes later we took it for a test drive. Al and Candace helped us through out the purchase process, they kept in touch by phone and email. On a pick-up day they let me leave my old written off vehicle in their lot for towing.Everybody offers you a coffee all the time at that place. More

Quick and painless Very helpful and efficient. We told them what we needed and they made it happen. No hassle no pushy sales people. Overall great experience and would p Very helpful and efficient. We told them what we needed and they made it happen. No hassle no pushy sales people. Overall great experience and would purchase again through them. More

service was definitely below standard this time. Had power steering hose replaced and car stunk like oil when I picked it up and for the next four days. Mix up with shuttle pickup service left me ou Had power steering hose replaced and car stunk like oil when I picked it up and for the next four days. Mix up with shuttle pickup service left me outside waiting when driver wasn't on the way. No communication with service and shuttle I called the driver to confirm pickup. More

Tremendous service and knowledge Chris Nechi, sales consultant, was exceptional. Friendly, knowledgeable, and no pressure. We took our 2015 in for service, and then bought a 2016, aft Chris Nechi, sales consultant, was exceptional. Friendly, knowledgeable, and no pressure. We took our 2015 in for service, and then bought a 2016, after test driving, using the 2015 as a trade in. Greg in service is always top notch, and Paul was friendly, persuasive, and responsive. More

We had a check engine light come on our 2017 Escape When we arrived the service folks had a technician check it for us right away. They would have repaired it immediately but we had another appointment When we arrived the service folks had a technician check it for us right away. They would have repaired it immediately but we had another appointment but they offered a loaner and we declined. They said it would not be an issue so we brought it back the following day and the repair was done within an hour More

Great Service Had a simple winter tire install and oil change scheduled. I indicated to the Service Adviser that I would work in the waiting room. He immediately Had a simple winter tire install and oil change scheduled. I indicated to the Service Adviser that I would work in the waiting room. He immediately provide me the WiFi password came in showed me where and how to make a coffee (which was very good indeed). He kept my apprised of the status of my vehicle. When the work was done - perfectly I might add he came out told me and told me not to rush I should finish what I was working on. Small things like this separate this dealer from others. Keep up the great customer service and vehicle maintenance. More

Service The was only one service rep on at the time I brought my vehicle in. That caused a considerable wait. Please note that the service rep on was doing The was only one service rep on at the time I brought my vehicle in. That caused a considerable wait. Please note that the service rep on was doing an excellent job More

recall service I have all my service done at Maclin and have never experienced a problem. ALways the best of service. THe staff are always polite and helpful. I have all my service done at Maclin and have never experienced a problem. ALways the best of service. THe staff are always polite and helpful. More