Maclin Ford

Clutch Repair Customer service was excellent, and the turn around time was faster than they said. I was only a little sad because I barely got to use the rental! ha Customer service was excellent, and the turn around time was faster than they said. I was only a little sad because I barely got to use the rental! haha Car now drives much better. Also a large improvement over North Star Ford who told me it wasn't covered by warranty, when in fact it was. Big thanks to Dick at Maclin Ford! More

I came in for warranty work and was treated very well . I especially want to comment on your courtesy driver Frank I believe was his name . He treated myself and 1 other custome with respectful treatment . I especially want to comment on your courtesy driver Frank I believe was his name . He treated myself and 1 other custome with respectful treatment . He drove with respect for all peopleon the road. More

Great service and friendly helpful staff. We are loyal customers for many reasons. Primarily great service and the friendly and helpful staff! The dealership has just great to deal with over We are loyal customers for many reasons. Primarily great service and the friendly and helpful staff! The dealership has just great to deal with overall. More

They rip people off that's for sure. Who in their right mind attempts to sell a wheel bearing for almost $900.00 dollars are you people sick? Plus there was three categories of pricing fo Who in their right mind attempts to sell a wheel bearing for almost $900.00 dollars are you people sick? Plus there was three categories of pricing for the parts because they could not figure out which price to screw me on. Nice going geniuses. More

Easy way to buy a car As soon as sales person spotted us at the customer parking lot he came out right away. The car we saw on the website was sold so Al Steinkey showed us As soon as sales person spotted us at the customer parking lot he came out right away. The car we saw on the website was sold so Al Steinkey showed us what they have and suggested an alternative to try out. A few minutes later we took it for a test drive. Al and Candace helped us through out the purchase process, they kept in touch by phone and email. On a pick-up day they let me leave my old written off vehicle in their lot for towing.Everybody offers you a coffee all the time at that place. More

Quick and painless Very helpful and efficient. We told them what we needed and they made it happen. No hassle no pushy sales people. Overall great experience and would p Very helpful and efficient. We told them what we needed and they made it happen. No hassle no pushy sales people. Overall great experience and would purchase again through them. More

service was definitely below standard this time. Had power steering hose replaced and car stunk like oil when I picked it up and for the next four days. Mix up with shuttle pickup service left me ou Had power steering hose replaced and car stunk like oil when I picked it up and for the next four days. Mix up with shuttle pickup service left me outside waiting when driver wasn't on the way. No communication with service and shuttle I called the driver to confirm pickup. More

Tremendous service and knowledge Chris Nechi, sales consultant, was exceptional. Friendly, knowledgeable, and no pressure. We took our 2015 in for service, and then bought a 2016, aft Chris Nechi, sales consultant, was exceptional. Friendly, knowledgeable, and no pressure. We took our 2015 in for service, and then bought a 2016, after test driving, using the 2015 as a trade in. Greg in service is always top notch, and Paul was friendly, persuasive, and responsive. More

We had a check engine light come on our 2017 Escape When we arrived the service folks had a technician check it for us right away. They would have repaired it immediately but we had another appointment When we arrived the service folks had a technician check it for us right away. They would have repaired it immediately but we had another appointment but they offered a loaner and we declined. They said it would not be an issue so we brought it back the following day and the repair was done within an hour More

Great Service Had a simple winter tire install and oil change scheduled. I indicated to the Service Adviser that I would work in the waiting room. He immediately Had a simple winter tire install and oil change scheduled. I indicated to the Service Adviser that I would work in the waiting room. He immediately provide me the WiFi password came in showed me where and how to make a coffee (which was very good indeed). He kept my apprised of the status of my vehicle. When the work was done - perfectly I might add he came out told me and told me not to rush I should finish what I was working on. Small things like this separate this dealer from others. Keep up the great customer service and vehicle maintenance. More