Maclin Ford

Excellent service! Went in to the shop because my brakes were squeaking. I was promptly greeted and thanked for coming into their shop to do business. They treated me wi Went in to the shop because my brakes were squeaking. I was promptly greeted and thanked for coming into their shop to do business. They treated me with dignity and respect, something that is lacking these days. I was shuttled to and from work and was updated on the status of my vehicle twice with the advisor genuinely concerned for my well being that day as I did not have a vehicle to drive. Very impressed. I will be telling my colleagues about this wonderful experience. Top notch!! More

Outstanding Service!! I just upgraded from a 2014 Limited Edge to a new 2016 Ford Edge Titanium, through the entire process everyone involved was incredibly knowledgeable a I just upgraded from a 2014 Limited Edge to a new 2016 Ford Edge Titanium, through the entire process everyone involved was incredibly knowledgeable and helpful. I had specific options I was interested in and was not willing to sacrifice certain comforts, being a 2016 model they only had existing inventory to work with to find exactly what I was looking for. No effort was spared to accommodate all of my needs and requests, they managed to workout all the details so that I was able to upgrade my vehicle. I loved my 2014 but now after just a couple of days with my 2016, the new features are amazing and the car is incredible. I definitely have no regrets and the process was made easy dealing with Maclin Ford, they took care of everything. Even when there was a slight issue regarding my existing winter tire rims not being compatible with the new vehicle, they provided a solution by switching out my wheels, they also managed to make this happen overnight working with a deadline to accommodate my travel schedule. From start to finish I was completely taken care of by everyone, top notch service and awesome professional people. I highly recommend giving them the opportunity to gain your business and let them take care of whatever you need, I have never been more satisfied with a vehicle (the Edge is unbelievable), not only did everyone go above and beyond for me, this experience was absolutely superior in every way to many competitor dealerships I have previously dealt with. If you are considering a Ford, it is in your best interests to go straight to Maclin Ford!!! More

Was a stress free experience As always very great treatment from my salesman Sam. He goes above and beyond to satisfy his customers. Thank you for the individual and quick servi As always very great treatment from my salesman Sam. He goes above and beyond to satisfy his customers. Thank you for the individual and quick service. More

Never once made to feel like i was just another sale On my last service visit, was offered opportunity to get Trade-In value for my F-150 Truck. Whilst that Oil Change was being done and the Trade-In va On my last service visit, was offered opportunity to get Trade-In value for my F-150 Truck. Whilst that Oil Change was being done and the Trade-In valuations being prepared - had discussions with Graham re what i would like in a new Truck, IF i was to consider trade, Graham showed me my options, let me just say he knows his stuff very well. Once the Trade-In value had come back it become quite evident that the Truck i wanted was within reach....so after some negotiations with Paul - i signed on the dotted line....success..a sale..lets chalked my name up the on board and move on to the next one, but no it goes well beyond that.....it almost felt like i had become a part of the family, the sincerity shown from all Employees from Service (Greg), Finanace (Jocelyn) all the way back to Sales (Paul and Graham) was first class. If you ever think of buying a Car/Truck please go see Graham at Maclin - very easy to talk too, knows his stuff, along with a no hassel, no presurre attitude - and never treated like just another sale. More

Best service since I bought my F 150 at Maclin Ford My last visit for mentenance for my 2015 F 150 was the best I ever had at any dealership in my life , they did an excelnt Full Cleaninng of the truck My last visit for mentenance for my 2015 F 150 was the best I ever had at any dealership in my life , they did an excelnt Full Cleaninng of the truck , the Rental Truck was the same size as mine , I hope the oil and other parts that they changed were at top quality as their service. This kind of service I can recommend to anyone.I hope the SALES. Department will come with a fair F 350 offer , because I want to buy from Maclin Ford again. Well Done ! Thank You ! More

great people and service they are always smiling and friendly. very easy to talk to and to understand what you are looking for. they take the time to make you feel like family they are always smiling and friendly. very easy to talk to and to understand what you are looking for. they take the time to make you feel like family. More

Purchase of New Vehicle The dealership and its 'people' went above and beyond anything I've experienced before when purchasing new vehicle and trading in my old one. Very ver The dealership and its 'people' went above and beyond anything I've experienced before when purchasing new vehicle and trading in my old one. Very very impressed, and I would recommend them in a heartbeat. More

Best ford dealership in Calgary!!! So we started our search for a Ford Explorer in Nov 2016 and the first dealership me and my husband visited was the Marlborough ford dealership. The e So we started our search for a Ford Explorer in Nov 2016 and the first dealership me and my husband visited was the Marlborough ford dealership. The experience there was just terrible the person who greeted us there was so rude and the salesman was acting as though I could not afford the vehicle and showed us a old Ford Explorer (seems that he prob thought that's what I could afford) we walked away so disappointed and totally left deflated,as we drove away from the Marlborough ford location I remember telling my husband that maybe it's just not meant to be. I honestly felt like not going to another ford dealership. My husband then looked up a Barlow location in Calgary just as we drove away from the Marlborough dealership. There we found the most wonderful salesman named Ed who showed us a newer Ford Explorer and allowed us to test drive it alone. He restored our faith in ford to be honest. Ed helped show us all the different models and options avail to us, but they had a bit of a wait for vehicles to come in. So then in Jan 2017 again we venture out and this time visit Maclan ford in Calgary. Here we meet the most easy going, knowledgeable and non pushy salesrep named Sam. They had the 2017 sport Ford Explorer avail for us and we made the deal. Credit where credit is due. I would recommend Maclan ford to anyone looking for a ford, the customer service is just impeccable and they take good care of everyone walking in though their doors. More

Another great buying experience at Maclin Just bought my second new Ford Escape from the team at Maclin. Graham worked hard for my business - listened to what was important to me and found the Just bought my second new Ford Escape from the team at Maclin. Graham worked hard for my business - listened to what was important to me and found the perfect vehicle while keeping my payments reasonable. Trade-in and financing were painless. Made sure I was happy before I drove away and then followed up a few days later. Loving my new ride! More

Very accomodating! The staff that I dealt with were genuinely interested in helping me resolve the issue that I was having with our Ford. They went above and beyond wh The staff that I dealt with were genuinely interested in helping me resolve the issue that I was having with our Ford. They went above and beyond when it came to customer service. More