Mac Lang Orillia
Orillia, ON
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453 Reviews of Mac Lang Orillia
Excellent sales and service departments ! Always satisfied, they go out of their way to make each visit a happy one. Always satisfied, they go out of their way to make each visit a happy one. More
They are very punctual, pleasant, and clean. My vehicle was returned when they said and had completed the task that I took it there for. Gave good explanation of the work completed and ask if th My vehicle was returned when they said and had completed the task that I took it there for. Gave good explanation of the work completed and ask if there was anything else I needed help with. More
Initially I was disappointed with the dealership because of a mistake made by a technician involving an oil change. I was charged for the work but Mac Lang recognized the mistake and covered my expense. Wit of a mistake made by a technician involving an oil change. I was charged for the work but Mac Lang recognized the mistake and covered my expense. Without hesitation I will definitely use the Mac Lang dealership for future work on my Grand Caravan. Definitely a class move to resolve this problem. Thank you to your service manager for the quick response and resolution. More
Brandon was wonderful to work with. Very friendly, transparent and was not pushy. We would definitely be back to work with Brandon in the future and will recommend his to friends and Very friendly, transparent and was not pushy. We would definitely be back to work with Brandon in the future and will recommend his to friends and family. He really was working for us. More
Laura and team were amazing! Excellent service all around. They worked with my schedule and made sure my new Jeep was ready on pickup day. Excellent service all around. They worked with my schedule and made sure my new Jeep was ready on pickup day. More
Quick , efficient service I left a description with service Dept and tech diagnosed and ordered parts , had my vehicle back in 90 min service Dept and tech diagnosed and ordered parts , had my vehicle back in 90 min More
I was travelling across the province, on a busy schedule, when my vehicle broke down. The city that I was heading to, an hour away, their dealership could not admit my car for at least a week. Mac La when my vehicle broke down. The city that I was heading to, an hour away, their dealership could not admit my car for at least a week. Mac Lang Orillia, on the other hand, were able to book me in within a few hours. To be exact, my car went into their shop as soon as the tow truck brought it on site that afternoon. I knew that the breakdown was serious and this was going to be a big job. Work was started on it immediately. By 9am the next day, repairs were complete and I was on my way again. Many thanks to Mandy from the service desk, Eric and other shop technicians for handing me over my vehicle in such a clean and solid state! I'm grateful for the professional and courteous staff at Mac Lang Orillia. More
cant say more about the experience dealing with the Tim and Chantelle. They went over and above. very friendly and great to deal with. and Chantelle. They went over and above. very friendly and great to deal with. More