Mac Lang Orillia

The overall atmosphere is welcoming and bright and cheery. Prompt service with excellent shuttle service. Mechanical issues are always speedily attended to. Receptionist is excellent. cheery. Prompt service with excellent shuttle service. Mechanical issues are always speedily attended to. Receptionist is excellent. More

In for small problem, plus a call back that was found Job took a little longer than anticipated. The service dept very kindly loaned me a car so I could do some errands, instead of marking any more time i Job took a little longer than anticipated. The service dept very kindly loaned me a car so I could do some errands, instead of marking any more time in the lounge. When I received the car back, it was all washed up and looked great! Thanks Mac Lang! More

Sales Kathy helped my daughter lease her dream Jeep wrangler a year and a half ago and was great. When she decided to go back to School both Kathy and Amand Kathy helped my daughter lease her dream Jeep wrangler a year and a half ago and was great. When she decided to go back to School both Kathy and Amanda went over and above great customer service to help us. As we had to get her lease transferred. They were awesome. More

Not complete I went to have a recall fixed on my vehicle and another issue. The recall was repaired to my knowledge however my window motor that I need repaired, I I went to have a recall fixed on my vehicle and another issue. The recall was repaired to my knowledge however my window motor that I need repaired, I have paid for the part and am still waiting to have it replaced More

Quick and efficient service. Issues with braking were determined and parts were on hand so that they could proceed immediately to do the repair. Repair was completed in less than Issues with braking were determined and parts were on hand so that they could proceed immediately to do the repair. Repair was completed in less than the estimated time given. More

Recall work/servicing I recently had an issue with my 2016 dodge ram 1500 (trans was stuck in 4th gear), I was also due for a service and recalls etc.. I had never contacte I recently had an issue with my 2016 dodge ram 1500 (trans was stuck in 4th gear), I was also due for a service and recalls etc.. I had never contacted mac Lang as I normally deal with Barrie chrysler, but the lady I spoke with in service I(ngrid) was very helpful/polite/patient and completely explained my coverage and eased my mind at what I thought would be a very large bill. The truck has since been completed, only had to pay for a service on the vehicle and left with the truck back to New quality and a smile on my face! Overall, the quality from the service and mechanics at Mac Lang was superior to anywhere I have taken my vehicles and I will definitely be returning for any further needs for my truck. More

Excellent dealership Caring professionals they go above and beyond customer service. They provide such excellent service to their customers. They go the extra mile to mak Caring professionals they go above and beyond customer service. They provide such excellent service to their customers. They go the extra mile to make customers happy. Kathy,Alanna and Carrie are just a few staff that I highly recommend. More

A pleasure to deal with Loved the no pressure salesmanship. Excellent selection and great customer service. Great selection of vehicles and the employees and very knowledge Loved the no pressure salesmanship. Excellent selection and great customer service. Great selection of vehicles and the employees and very knowledgeable and easy to deal with. More

Appointment was on time and The service was pleasant The employee was pleasant. My truck was brought in on time to get the tires balanced even thought it was a brand new truck. All 4 tires were out of ba The employee was pleasant. My truck was brought in on time to get the tires balanced even thought it was a brand new truck. All 4 tires were out of balance. I was in and out on time and the truck drives smoothly now. More

Service was prompt and efficient . Will definitely return for my next service. I was a Service Manager at a Chrysler Dealer before retiring and felt very comfortable coming to your De . Will definitely return for my next service. I was a Service Manager at a Chrysler Dealer before retiring and felt very comfortable coming to your Dealership. More