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Mac Lang Orillia
Orillia, ON
451 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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451 Reviews of Mac Lang Orillia
February 10, 2020
It is always 5 stars, that is why I bought there in the first place. Chuck and Darrell are great guys in service and my vehicle is always pulled in at appointment time. Thanks for the coffee too! first place. Chuck and Darrell are great guys in service and my vehicle is always pulled in at appointment time. Thanks for the coffee too! More
by M Jacobson
Employees Worked With
Carrie McCreight, Chuck Houtby, Darrell Verdon
Helpful January 31, 2020
Auld Mac Lang Should Never Be Forgot Whether its Chuck ..or Darrel in the service department..or someone from sales saying hello...it feels like family Its my thrid car Ive taken to Mac Whether its Chuck ..or Darrel in the service department..or someone from sales saying hello...it feels like family Its my thrid car Ive taken to Mac Lang....a PT Cruiser..and now a second Pacifica..and and everytime.. whether its mechanical..a recall..or something factory related such a a bad paint...its always been taken care of No question. So a big thank you to the Mac Lang family More
by makethefinal
Employees Worked With
Chuck Houtby, Ingrid Townson, Darrell Verdon
January 30, 2020
I always come back Tim, Carrie and Stephen are great! I have dealt with them quite a few times over the years and they have always been accommodating. A great experience Tim, Carrie and Stephen are great! I have dealt with them quite a few times over the years and they have always been accommodating. A great experience. More
by christine26
Employees Worked With
Stephen Kenyon, Tim Obee, Carrie McCreight
January 20, 2020
Implied customer was lying so as to not acknowledge Implied customer was lying so as to not acknowledge responsibility for having certified a vehicle for resale without proper maintenance. Repair bill Implied customer was lying so as to not acknowledge responsibility for having certified a vehicle for resale without proper maintenance. Repair bill of $1500.00 More
by mcball33
Employees Worked With
Chuck Houtby
January 19, 2020
My experience was amazing. Tim is so friendly and accommodating. I would definitely come back. I have already referred Mac Lang to a few of my customers. accommodating. I would definitely come back. I have already referred Mac Lang to a few of my customers. More
by cof1965
Employees Worked With
Tim Obee, Carrie McCreight
January 17, 2020
I moved north from Ajax last summer and tried Mac Lang to take over the service of my Ram Eco Diesel. The short story is their service and attitude has been great, far better than my experience at my last de take over the service of my Ram Eco Diesel. The short story is their service and attitude has been great, far better than my experience at my last dealership, who I used only out of proximity to my home and would definitely NOT be getting my business when it's time for my next purchase. Mac Lang will!..service earns loyalty. More
by Jeffs Ram
Employees Worked With
Chuck Houtby, Ingrid Townson
January 08, 2020
Excellent customer service Seven years ago I bought my first Caravan through Tim Obee who gives me excellent service. When I bring my van in for service, Chuck Houtby looks aft Seven years ago I bought my first Caravan through Tim Obee who gives me excellent service. When I bring my van in for service, Chuck Houtby looks after me very well in a timely mnner. More
by johnafreely
Employees Worked With
Chuck Houtby
January 06, 2020
ALWAYS GOOD SERVICE Live in Barrie and like going to a dealership with good service that you can't find in Barrie..Been dealing at MacLang Orilla for about 15 years with Live in Barrie and like going to a dealership with good service that you can't find in Barrie..Been dealing at MacLang Orilla for about 15 years with Brian, Steve and Chuck in service .Always friendly and good service at this location More
by mach1_1957
Employees Worked With
Stephen Kenyon, Brian McLachlan, Carrie McCreight, Chuck Houtby, Marty Jenkins, Darrell Verdon
January 06, 2020
Unscheduled visit to service dept. to address a minor warranty issue was handled promptly and professionally by all involved and was much appreciated. Visit occurred just before noon during a snow storm warranty issue was handled promptly and professionally by all involved and was much appreciated. Visit occurred just before noon during a snow storm, customer was not local and was en route to a distant location. Immediate response, diagnosis and repair was above and beyond expectations. More
by Happy Customer
Employees Worked With
Chuck Houtby, Darrell Verdon
January 04, 2020
SAW it DROVE it BOUGHT it Tim Obee was the consummate professional who made our choice to buy from Mac Lang easy. Tim really didn’t try to oversell and we ultimately knew exact Tim Obee was the consummate professional who made our choice to buy from Mac Lang easy. Tim really didn’t try to oversell and we ultimately knew exactly what we were getting. The team at Mac Lang went out of their way to ensure we could drive the truck off the lot the same day. Much appreciated. Sandra & Rens More
by sandra27
Employees Worked With
Tim Obee
