MSA Ford Sales

excellence!! not being at all technical or mechanical the experts at MSA ford are able to help make you feel comfortable and a part of the dealership. several tim not being at all technical or mechanical the experts at MSA ford are able to help make you feel comfortable and a part of the dealership. several times they have worked on my F150 I know my vehicle is in good hands when servicing it. their care and attention is second to none. I know there're several other mechanical options for me that would be more competitive on price but the all round service and feeling of quality is why I com back to Ford for my needs. More

Quick Service Regular customer. I trust their work. The staff are very friendly and professional. I know my vehicle is in good hands when servicing it. Cost is very Regular customer. I trust their work. The staff are very friendly and professional. I know my vehicle is in good hands when servicing it. Cost is very reasonable. More

Service/Recall done well Great job MSA! Timely drop off and pickup, work was completed as promised and in a promised time window. Only thing I wish I could have dealt “in ho Great job MSA! Timely drop off and pickup, work was completed as promised and in a promised time window. Only thing I wish I could have dealt “in house” for vehicle loaner/rental as took extra time going off site, and waited around a little bit during drop off when I had a tight time line. All good tho. More

Friendly efficient service I called last minute before a snowfall warning to have my winter tires fitted. The staff fit me in on the same day. They also noticed that my battery I called last minute before a snowfall warning to have my winter tires fitted. The staff fit me in on the same day. They also noticed that my battery was low and replaced it on the same day in a very timely way. Thanks for the friendly service. More

Great no pressure service Dustin was fantastic. He took the time to answer all my questions and was clearly very knowledgeable about the new vehicle I was looking at. I test Dustin was fantastic. He took the time to answer all my questions and was clearly very knowledgeable about the new vehicle I was looking at. I test drove the vehicle twice and came and looked at it 2 more separate times. Dustin was enthusiastic and extremely helpful each time I showed up and never pressured me to make the purchase. More

Recall Service Lorrain was easy to work with and very helpful. Took the time to answer all my questions. Courtesy shuttle was efficient, and I was picked up at the Lorrain was easy to work with and very helpful. Took the time to answer all my questions. Courtesy shuttle was efficient, and I was picked up at the time requested. More

Completed on time 9:30 in told should be ready by 2:30 all paper work was done and I drove away at 2:30 with it was with a wash and vacuumed. 9:30 in told should be ready by 2:30 all paper work was done and I drove away at 2:30 with it was with a wash and vacuumed. More

Quick and friendly My experience with MSA FORD has always been a pleasant adventure. Great staff, wonderful customer service, treated with respect, and always helpful! My experience with MSA FORD has always been a pleasant adventure. Great staff, wonderful customer service, treated with respect, and always helpful! Would not hesitate to recommend to friends or family! More

First brand spanking new xar It all started with the easy to use website. From there we ended up being put in contact with Dustin through the link about current trade-in appraisal It all started with the easy to use website. From there we ended up being put in contact with Dustin through the link about current trade-in appraisal. We had communicated back and forth through emails couple of times. When we showed up for our appointment he was right out front to greet us even though we had no idea where we were going or what we should be looking at. He had the car we were looking at on your website going or what we should be looking at. He had the car we were looking at on your website all ready to go for a test drive. It was very helpful and showing a specific features of the vehicle. It was very nice to have a non pushy salesman. He was very kind and answered all the questions we had. Since we had a strict budget of what we can afford we wanted to make sure that everything would work out for the best. The Finance woman that we spoke to was awesome she was very knowledgeable save us a lot of important information. While we were excited about getting a new vehicle. We appreciate that they were pressured can two signing everything right then and there. We got the best deal possible. The insurance portion of the purchase was pretty standard and straightforward but the gentleman was nice and again at all. More

Election and knowledge They had a good selection of models and colors. Salesman was very Informative and professional and not to pushy. Accommodated my schedule for pickup a They had a good selection of models and colors. Salesman was very Informative and professional and not to pushy. Accommodated my schedule for pickup and handover, stayed past closing to ensure I new every new feature and difference from my old truck. More