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Lockwood Kia
Oakville, ON
571 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 571 reviews
April 05, 2021
From first visit to the handover of the vehicle the From first visit to the handover of the vehicle the process was great , friendly and courteous. Sales person Jay answered all my questions and was c From first visit to the handover of the vehicle the process was great , friendly and courteous. Sales person Jay answered all my questions and was courteous enough to offer us a test drive in very short span of time . He was the reason that I went with a Kia Telluride. Mike (Sales Manager) exceeded expectations with a great offer and was able to met all our requirements. Finance manager Amit explained all aspects regarding purchasing the car. He was transparent and made sure we get the best deal in terms of financing.He knows the financial services industry very well. Compared to all the car purchases i have made this was by far the most enjoyable. More
by Umer
March 31, 2021
KIA should only hire Sales Associates with Maher’s friendly ,professional and knowledgeable background. Buying our New Soul was an excellent experience, Thank you Maher friendly ,professional and knowledgeable background. Buying our New Soul was an excellent experience, Thank you Maher More
by suzneg
Employees Worked With
Maher Haddad
March 28, 2021
Not Happy with cost and explanation of cost. I asked John to explain why the diagnostic test was so expensive. The test only took less than 6 minutes and cost 120. He explained he has to pay corporate Kia fo to explain why the diagnostic test was so expensive. The test only took less than 6 minutes and cost 120. He explained he has to pay corporate Kia for information on codes and needs to pay employees for time. Kind of funny how he also charged me separate for hours worked. It cost 274 dollars to change for spark plugs. They charge 29 dollars for plugs and I looked at automotive supplies the most expensive was 15 each. I would not return to the deal ship but you can only get information on recall codes if they you get service from them. In all I believe Kia is centred around making money not customers. More
by Not Happy
Employees Worked With
John Kadet
March 13, 2021
Amit was very helpful in getting things set up for me to take home my new Tesla. I don’t think that I’ve ever had such a smooth experience in a vehicle purchase. take home my new Tesla. I don’t think that I’ve ever had such a smooth experience in a vehicle purchase. More
by adamyoshida
Employees Worked With
Maher Haddad, Amit Sharma
March 07, 2021
Our experience at Lockwood Kia was hands down the best car experience we have ever had! Both Lake Haist and Amit Sharma were incredibly helpful in every way! Our daughter was buying her first car with her car experience we have ever had! Both Lake Haist and Amit Sharma were incredibly helpful in every way! Our daughter was buying her first car with her own savings, and had visited many dealerships and drove many cars before finding the one. It was a big learning opportunity for her and the team at Kia was beyond helpful in making her first car purchase the most memorable and enjoyable experience possible. Thank you Lake, Amit amd Lockwood Kia for helping make it happen! She loves her vehicle and feels confident she made the right decisions! The Buckles More
by Buckles2021
Employees Worked With
Lake Haist, Amit Sharma
March 06, 2021
A pleasure to deal with and no high pressure sales techniques! Amit made us feel relaxed and under no obligations to purchase any additional services or addons. techniques! Amit made us feel relaxed and under no obligations to purchase any additional services or addons. More
by andrewianmacleod
Employees Worked With
Charles Divita, Amit Sharma
March 03, 2021
Charles is absolutely amazing. A pleasure to work with. A true professional. From the first call- I was impressed the time Charles took with me on the phone and the experience continued throughout. T A true professional. From the first call- I was impressed the time Charles took with me on the phone and the experience continued throughout. Thank you for everything Charles :) More
by JH
Employees Worked With
Charles Divita
November 09, 2020
Matthew is the best really awesome communication. Thank you Matthew and everybody in the maintenance department. 25 word are needed so here we go.cheers you Matthew and everybody in the maintenance department. 25 word are needed so here we go.cheers More
by marwan.abdulfatah
Employees Worked With
Peter Kawa, Matthew Holguin, Rashad Farooqui
October 30, 2020
Have had the pleasure of working with Colin in the past and was always a great experience - i would recommend him to anyone looking to buy their next vehicle! and was always a great experience - i would recommend him to anyone looking to buy their next vehicle! More
by Ben
October 19, 2020
Jay answered all my questions efficiently and in a timely matter. He was polite, understanding and prompt. Hope to deal with him in the future. matter. He was polite, understanding and prompt. Hope to deal with him in the future. More
by Mr. Winston
Employees Worked With
