Lexus of London - Service Centre

Great service Once again, I've had another great experience at the Lexus dealership. The service I had was top and whenever I go to the dealership for any of my CT Once again, I've had another great experience at the Lexus dealership. The service I had was top and whenever I go to the dealership for any of my CT needs I'm always pleased and met with a super staff and a memorable visit! More

Prompt, timely, courteous, professional, and knowledgeable I have been a loyal customer of this dealership for a very long time because in all respects, whether it be sales or service, the employees at Lexus o I have been a loyal customer of this dealership for a very long time because in all respects, whether it be sales or service, the employees at Lexus of London are always courteous, professional, and knowledgeable in terms of making recommendations for both my service, and future vehicle, needs. It is always a pleasure to deal with Alan and Romeo! They are truly trusted advisors. More

"EXCELLENT EXPERIENCE" When visiting Lexus of London I had a great experience. Romuo was very friendly and provided all the information I needed . He is always available to When visiting Lexus of London I had a great experience. Romuo was very friendly and provided all the information I needed . He is always available to help with any concerns I would absolutely recommend Romio and Lexus of London Thanks ROMIO. More

Great Experience We have purchased multiple cars from this dealership over the past ten years. We have also serviced our cars here. We come back because of the friendl We have purchased multiple cars from this dealership over the past ten years. We have also serviced our cars here. We come back because of the friendly sales, service and parts staff who provide us with the excellent customer service. More

Always a great experience Everyone I meet at this dealership is very friendly and they all want to help the customer. They also go above and beyond - for example I think it wa Everyone I meet at this dealership is very friendly and they all want to help the customer. They also go above and beyond - for example I think it was Karen who found out that I wanted new floor mats but didn't want to pay for a full replacement set. She went on a hunt and found some that were already at the dealership. I was able to get the set for a better price. The only trouble I have is with the phone system. You have to know the number for the person you want to talk to, and if they aren't there you have to leave a message. I would prefer to have an option to connect with another customer service person rather than have to wait for a call back. Just a suggestion. More

Customer Service Par Excellence The dealer service team is always most courteous and willing to go that extra mile to assist - even driving to the mall to jump-start my vehicle one The dealer service team is always most courteous and willing to go that extra mile to assist - even driving to the mall to jump-start my vehicle one day. Congratulations and thanks to Adam and his team - Romeo, Jason and Karen!! . More

Excellent Dearlership fantastic people. Always a great experience. Friendly, professional people Very Clean Dealership. Great Lexus products for sale. Car always clean when picked up Ke Always a great experience. Friendly, professional people Very Clean Dealership. Great Lexus products for sale. Car always clean when picked up Keep up the great work Kudos More

Fast and Very Courteous Had tome tire pressure problems showing up on the computer on my older Lexus. They took some time and checked all the tires, reset the computer and se Had tome tire pressure problems showing up on the computer on my older Lexus. They took some time and checked all the tires, reset the computer and sent me on my way in 15 minutes with complimentary service. More

I'm a Person!!! Wow..........this is my second time at this dealership and the service people and conceirge are OUTSTANDING. They make me feel like they are truly Wow..........this is my second time at this dealership and the service people and conceirge are OUTSTANDING. They make me feel like they are truly concerned about my safety and not just get me in/get me out. They take the time to listen and explain. And.............prior to purchasing my Lexus, I had heard that Lexus dealerships over-charge. Well............definitely not the case!! I HIGHLY, HIGHLY recommend this dealership and their service department. Keep up the good work Lexus of London and I will own a Lexus for the rest of my life!!!! More

Can't do better! The reception desk, run by Rhonda, is efficient and friendly. Even if you know how to make a coffee in their machine, she will cheerfully help you. The reception desk, run by Rhonda, is efficient and friendly. Even if you know how to make a coffee in their machine, she will cheerfully help you. All of the service advisors are friendly and helpful, and make the visit much less painful! All work seems to be done efficiently and well, and the car-cleaning crew does a great job. It's a nice extra to have the car returned looking like new. Thanks! More