1,003 Reviews of Lexus of London - Service Centre
Exemplary in every detail of customer sales and service Exemplary sales and service period ! Lexus of London is the perfect example of the pursuit of perfection. I bought my new LS 600 H from this dealer Exemplary sales and service period ! Lexus of London is the perfect example of the pursuit of perfection. I bought my new LS 600 H from this dealership and can tell you right from the front reception center to the sales department to the service department that everything right down to the final detail is completed to customer satisfaction expeditiously 100% without compromise ! More
Oil Change As always, it was a pleasure working with Karen Campbell. She exceeded expectations in providing excellent customer service and is very knowledgeable As always, it was a pleasure working with Karen Campbell. She exceeded expectations in providing excellent customer service and is very knowledgeable on questions that were asked. More
Staff is always friendly and review work to be done and cost I have bought 3 Lexus vehicles from your dealership and that speaks volumes as to why I keep returning for future purchases. Need I say more? I have bought 3 Lexus vehicles from your dealership and that speaks volumes as to why I keep returning for future purchases. Need I say more? More
55 point inspection Excellent!! We are guests, wait in a lovely private area, chatting with other happy LEXUS owners. Coffees, teas, snacks. Plus...,,,nothing was wron Excellent!! We are guests, wait in a lovely private area, chatting with other happy LEXUS owners. Coffees, teas, snacks. Plus...,,,nothing was wrong!!! Not bad for a 2007. With GM products we constantly threw money at a 2005!!! Blech More
Fantastic service... Always! This dealership strives for customer satisfaction and consistently outperforms themselves. Thank you for the excellent and friendly service! This is a This dealership strives for customer satisfaction and consistently outperforms themselves. Thank you for the excellent and friendly service! This is always my dealership of choice. More
Always a pleasure Visiting the Lexus of London Service department is always a pleasure, these staff members are always friendly, helpful, knowledgable and efficient! I Visiting the Lexus of London Service department is always a pleasure, these staff members are always friendly, helpful, knowledgable and efficient! It is service like no other! More
Satisfied I would recommend to others after purchase service is excellent. Prompt service and well done . The loaner vechile is welcome. Being out of town all t I would recommend to others after purchase service is excellent. Prompt service and well done . The loaner vechile is welcome. Being out of town all the above is appreciated. More
Vehicle servicing is top notch. Easy and hassle-free. Usually dread getting my vehicle serviced but not here! Starts with great phone communication and follows through with people wh Easy and hassle-free. Usually dread getting my vehicle serviced but not here! Starts with great phone communication and follows through with people who care. More
Outstanding Service Recently had a recall on my GX for the Curtain Shield Airbags, Romeo thoroughly explained temporary remedy and followed up with replacing the airbag c Recently had a recall on my GX for the Curtain Shield Airbags, Romeo thoroughly explained temporary remedy and followed up with replacing the airbag control module. Always great service and my GX was immaculately cleaned upon return. More
Nice talk I brought NX from Jack Ji months ago. Even though he spent lots of time teaching me the car features at the delivery date, I couldn't memorize them al I brought NX from Jack Ji months ago. Even though he spent lots of time teaching me the car features at the delivery date, I couldn't memorize them all. I steped by the dealership last week, and he pationtly answered all my questions. His assistant also served me well. That was a great experience. More