Lexus of London - Service Centre

Good service I went to dealership to buy a part for my car. They ordered the part and painted it which only took 1 day to complete. The service was excellent. I went to dealership to buy a part for my car. They ordered the part and painted it which only took 1 day to complete. The service was excellent. More

Service Henry was professional, honest. Service was done on time and a I got a call to inform me of extra maintenance to be done (brakes) and to get the go a Henry was professional, honest. Service was done on time and a I got a call to inform me of extra maintenance to be done (brakes) and to get the go ahead to fix it. All done on time! More

Attention to detail These folks are attentive to my needs and wishes. They take care of what is needed in the moment with a keen eye to recommendations for proactive main These folks are attentive to my needs and wishes. They take care of what is needed in the moment with a keen eye to recommendations for proactive maintenance. More

EXCELLENT SERVICE We are happy to report the very high level of service we received from Romeo Nissan Service Advisor with London Lexus, his relationship with us was no We are happy to report the very high level of service we received from Romeo Nissan Service Advisor with London Lexus, his relationship with us was nothing less than excellent, professional and friendly. We also had the distinct pleasure of meeting Mr. Allan Calvert sales Manager and can understand why customers are in the very best hands from their initial purchase of their Lexus through to the understanding service with Romeo. Pat and Jeff More

Fast, efficient, friendly service This was my first time using this dealership and I was very impressed with their service. The staff were very friendly, I was checked in for my servi This was my first time using this dealership and I was very impressed with their service. The staff were very friendly, I was checked in for my service with literally no wait time, and my car was ready exactly when promised. Karen was helpful and knowledgeable and a very pleasant person to deal with.Thank you! More

very helpful helps me a lot with the new car Very patience Very helpful And the car was wonderful, only thing is the SZM looks a little bit old school helps me a lot with the new car Very patience Very helpful And the car was wonderful, only thing is the SZM looks a little bit old school More

Great Experience I brought our company vehicle into Lexus of London for an oil change and other maintenance. Had a great experience with Henry; was set up promptly wit I brought our company vehicle into Lexus of London for an oil change and other maintenance. Had a great experience with Henry; was set up promptly with a rental vehicle and called continuously for updates on when the vehicle would be ready for pick-up. Would highly recommend! More

Great service..freindly and prompt Excellent dealership..bought a used RX 350 in Waterloo brought it to London for service from Woodstock. did not know the history of the car but Romeo Excellent dealership..bought a used RX 350 in Waterloo brought it to London for service from Woodstock. did not know the history of the car but Romeo Nissan quickly brought up the history of all service done. Recommended service updates and recommended and found necessary repairs required. Followups were done by Karen and new tires were ordered and recommended by Andy. very satisfied now that my used vehicle is up to date and like new. A comforting experience for a senior citizen. Well done!..Rick Rankine More

Service appointment I was greeted very quickly and as per our conversation they had a loner car available for me to use during the time. They explained what was done wit I was greeted very quickly and as per our conversation they had a loner car available for me to use during the time. They explained what was done with the vehicle and when to expect the service. My car was clean and ready to pick up on time. More

Henry Gao is a really nice dealer. Gao is very patient and polite. And the service is efficient. I fell good for my experience. I will recommend Gao if my friend go to Lexus. Gao is very patient and polite. And the service is efficient. I fell good for my experience. I will recommend Gao if my friend go to Lexus. More