Lexus of London - Service Centre

Requested wait for 2 items to be done. Tire change and required Safety change. Both done within 1.5 hours. No issues. Waited in pleasant, quiet surroundings. required Safety change. Both done within 1.5 hours. No issues. Waited in pleasant, quiet surroundings. More

Simply wish to previous reviews that I have submitted. Exemplary service that other dealerships wish to emulate but can't. Cost for me is never the issue; service is. A dealership is defined by service! Exemplary service that other dealerships wish to emulate but can't. Cost for me is never the issue; service is. A dealership is defined by service! More

My wife I have been a customer of Lexus of London for 8 years, we both have a Lexus, my son and daughter also bought one. Bottom line is the exceptional service and quality of their cars. It’s a pleasure d years, we both have a Lexus, my son and daughter also bought one. Bottom line is the exceptional service and quality of their cars. It’s a pleasure dealing with Lexus. More

we drove from Windsor to London for a short get away. while in town we booked an appointment for car service. we got a loaner shopped around till the work was done on our vehicle. customer service is exc while in town we booked an appointment for car service. we got a loaner shopped around till the work was done on our vehicle. customer service is excellent friendly staff and respectful. we will go back for our next service in the next six months. one thing i don't find with Canadian dealership is there is no incentives compared to the American dealerships. More

Three RX350's later and I continue to be very satisfied Three RX350's later and I continue to be very satisfied with the service department at Lexus of London. Lexus of London is second to none for their Three RX350's later and I continue to be very satisfied with the service department at Lexus of London. Lexus of London is second to none for their polite, professional care and attention to detail. More

Going on almost 4 years of outstanding service on my Lexus vehicles. Special thanks to Adam McCallum, a Service Manager who knows how to make things right! Minor mishap in my last service appointment, a Lexus vehicles. Special thanks to Adam McCallum, a Service Manager who knows how to make things right! Minor mishap in my last service appointment, addressed efficiently then and more than made up for in yesterday's visit. Thanks! More

Lexus of London is an outstanding dealership not just for the thrill of purchasing a new Lexus but also for their service and attention to detail. The Service experience from Karen to the Technicians and the the thrill of purchasing a new Lexus but also for their service and attention to detail. The Service experience from Karen to the Technicians and the extra check in and thorough follow up from Adam cannot be beat. They are without equals. More

First time visit, I was very happy with the service and the fact that the technicians were able to repair a problem on the same day that wasn't scheduled, helped me a great deal. Car came back clean and th the fact that the technicians were able to repair a problem on the same day that wasn't scheduled, helped me a great deal. Car came back clean and the loaner I received was a very nice vehicle. Very impressed ! Christopher Hooper More

Carmen always goes above and beyond. She is a service rockstar! Can't say enough good things about her and her exceptional customer service skills. rockstar! Can't say enough good things about her and her exceptional customer service skills. More

It means the World to us that your dealership does the little things that matter - My husband was stressed about the thought of sitting waiting for the vehicle for 1 1/2 hours - you providing the loaner little things that matter - My husband was stressed about the thought of sitting waiting for the vehicle for 1 1/2 hours - you providing the loaner, giving the car a wash are above and beyond and why we will continue to bring our vehicle to you for service - Thank you More