Lexus of London - Service Centre

I had an unexpected emergency and needed to get my car looked at. Peter was so kind and took great care of us. He explained what needed to be done and kept us updated every step of the way. It turned what looked at. Peter was so kind and took great care of us. He explained what needed to be done and kept us updated every step of the way. It turned what could’ve been a tough experience into a great one. More

Took my RX in to get the second key done and was in and out in no time. I didn’t even get my coffee finished! out in no time. I didn’t even get my coffee finished! More

Excellent product and excellent service. Staff is always friendly and accommodating. Would recommend Lexus of London to anyone looking for a luxury vehicle. Staff is always friendly and accommodating. Would recommend Lexus of London to anyone looking for a luxury vehicle. More

I recently brought my IS in for service and had the pleasure of working with Peter. He clearly explained what work was to be done, and had the vehicle ready ahead of schedule. Overall it was a great ex pleasure of working with Peter. He clearly explained what work was to be done, and had the vehicle ready ahead of schedule. Overall it was a great experience. More

The atmosphere at Lexus London is phenomenal. Every time I go there, my experience is great. On two occasions, I have dealt with Heather, and she is always very pleasant, professional, and extr Every time I go there, my experience is great. On two occasions, I have dealt with Heather, and she is always very pleasant, professional, and extremely helpful. I am very satisfied with my Lexus dealer and the staff that I have dealt with there. More

Shanna was very helpful as usual. RMy salesperson always pops over to say hello. Friendly and knowledgeable staff. RMy salesperson always pops over to say hello. Friendly and knowledgeable staff. More

Shanna . . provided me with excellent service ... not only was she helpful, professional and courteous but she went over and above what was expected in order . provided me with excellent service ... not only was she helpful, professional and courteous but she went over and above what was expected in order to ensure we had a great experience at the dealership.. five stars is not enough ... while there I also ran into Sue who will always be my salesperson of choice.... More

To make appointment it was super easy and it was done within the promised timeframe. Heater was super nice and she makes sure that I receive all necessary information within the promised timeframe. Heater was super nice and she makes sure that I receive all necessary information More

Romeo & Shanna at Lexus of London are beyond exemplary in their field. They ALWAYS take care of my dad, and our family's cars as if they were their own. We are welcomed there with smiles, treated with kindne their field. They ALWAYS take care of my dad, and our family's cars as if they were their own. We are welcomed there with smiles, treated with kindness and their transparency, effectiveness and honesty come second to none. Anyone in the car business needs to take a note from these people and this dealership, this is how to do business. Thank you Romeo & Shanna for absolutely everything. More

Thanks, Heather Broderick, for your quick and helpful way of checking me out for service appt of checking me out for service appt More