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Lexus of London

London, ON

4.9
4,067 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,067 reviews

June 08, 2023

Allen is the most professional salesman I have ever seen, and the whole process of ordering a car is also very efficient! More

by lzddaniel123
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

I dealt with Shanna in the service department. She was professional yet friendly and most importantly very knowledgeable. More

by Doug
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Always excellent service when I visit Lexus of London. Service advisors are responsive to my needs. On my last visit the service advisor, Shanna, ensured The service I received was at the top of the scale More

by Murray
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Excellent service with buying my new car and trading in my previous vehicle. A friendly face with kind words when needed. On the day of delivery all the paperwork was ready to go! I shall pass this on fo More

by Stella_hedley
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2023

Rick was great to deal with. He made the process of trading in and purchasing a new car fast and easy. Great customer service! More

by fletcher_tamara
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2023

My wife and I found Lexus of London to be one of the best dealerships we have ever met. All the personnel we dealt with were friendly and very accommodating. In all the decades I have been buying cars, this More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2023

Lexus of London is one of the most professional dealerships I have ever experienced. I had previously purchased a Lexus from them then went to another brand. Salesperson Kevin Gittens was prompt, p More

by elmwoodwnw
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

Very good, Larry is a very patient and nice guy. I got a very wonderful experience because of him. More

by Hao.su1
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

It was a pleasure to deal with you guys there. Really happy about it Thanks to Shanna Mcquarrie and Andres Diaz. And everyone in the team. More

by Pedrovig
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Too many customers for the staffing level presently. Rick is stretched too thin and unable to see/experience support from other colleagues at the dealership More

by vaidesh
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romeo is absolutely fabulous to work with
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