Lexus of London

Outstanding!!! We had an fantastic experience from beginning to end in the purchase of our 2016 RX. Sue was a dream to work with making it a comfortable fun experien We had an fantastic experience from beginning to end in the purchase of our 2016 RX. Sue was a dream to work with making it a comfortable fun experience! At Lexus they call their clients guests not customers and their actions all reflect that philosophy. Sue and everyone we met there were very committed to do everything possible to guarantee we get the best out of our new vehicle and Lexus experience. More

Test Drive NX What a great experience testing driving the NX. The salesperson new her stuff and went out of her way to make sure that I was able to get the test dri What a great experience testing driving the NX. The salesperson new her stuff and went out of her way to make sure that I was able to get the test drive in that day. More

Gr8 buy! Gr8 experience! My partner and I decided to step outside of our love for BMW and ended up buying a Lexus IS F Sport @ Lexus of London. One of the main reasons for swi My partner and I decided to step outside of our love for BMW and ended up buying a Lexus IS F Sport @ Lexus of London. One of the main reasons for switching brands and getting into the Lexus was the client experience we received @ Lexus of London. Stephanie Shearsby was our sales person and she truly went above and beyond the call of duty to make our experience much more than just comfortable -- she was legendary. From the way the car was presented on our first test drive appointment to the delivery and after sales experience Stephanie was great. In fact, the entire team were terrific and worked hard to secure us a great deal. We will most definitely be back when it's time to look at replacing our second BMW. Thanks Lexus of London! Cory & Marco More

Amazing service and outstanding personal!!! That was the most pleasant experience ever, to by the RX from this dealer and especially dealing with Sue Vincent. She provided us with great service That was the most pleasant experience ever, to by the RX from this dealer and especially dealing with Sue Vincent. She provided us with great service and made our car buying experience as easy as 1 2 3. Thank you Sue - you rock :) More

Amazing service I had recently bought a brand new Lexus NX200t from Rick Watson. he was an amazing help. I have been shopping around for a summer car, and i obviously I had recently bought a brand new Lexus NX200t from Rick Watson. he was an amazing help. I have been shopping around for a summer car, and i obviously went to Rick to try to get into a brand new RC. we are still working on a deal and hopefully soon we could sign some papers. Rick is an amazing person. Great to deal with. Recommend him to everyone! More

Experience was outstanding! Purchasing our new Lexus NX was such an exciting process for us from the very beginning with Allan Calvert, to our very friendly and knowledgeable Sal Purchasing our new Lexus NX was such an exciting process for us from the very beginning with Allan Calvert, to our very friendly and knowledgeable Salesperson, Sue Vincent. With so many choices available to us, she took all the time to explain and help with the decision of choosing the right car for us. We enjoyed every minute and never felt any pressure at all. Kylie Burridge also spent so much time explaining and working out the best options for financing with us, made it fun and enjoyable and informative. What a team!!!!! Everyone shared in our excitement when we picked up our new car. I won't forget how "special" that day was and look forward to seeing everyone when my beautiful car comes in for Service. Again, I know it will be top notch!!!!!!!! Thank you everyone, you are awesome!!! More

Excellent As usual, I was given a prompt friendly welcome that was courteous and respectful. Explanation for the car maintenance was given, along with the cost As usual, I was given a prompt friendly welcome that was courteous and respectful. Explanation for the car maintenance was given, along with the cost for the service. More

Professional Experience The sales person that we dealt with, Sue Vincent, was very patient and supportive. Throughout the process we had difficulty deciding on which model a The sales person that we dealt with, Sue Vincent, was very patient and supportive. Throughout the process we had difficulty deciding on which model and colour we were interested in, causing us to change our minds on more than one occasion. Each time Sue listened, walked us through different options, while at the same time allowing us to not feel pressured and still in control of the decision. More

Terrific as usual I immediately drove to the dealership when a warning light, indicating a problem with the traction system, appeared. Lyndsi prepared the work order a I immediately drove to the dealership when a warning light, indicating a problem with the traction system, appeared. Lyndsi prepared the work order and immediately had a loaner car for me. Karen helped me get started with the loaner vehicle. The problem was attended with a computer upgrade and I had my car back within 5 hours. I saw Romeo when I picked up the car and he explained the problem to me. Terrific customer service and repair service. More

Service Absolutely the best service I have ever had at a car dealership, And,mi have had many,many cars and trucks. An example for every dealership Absolutely the best service I have ever had at a car dealership, And,mi have had many,many cars and trucks. An example for every dealership More