Lexus of London

Excellent Service on the purchase of our NX200T SUV F3 Sport Thank you LEXUS of Canada to the following Staff with whom we have dealt with on the purchase of our new SUV. My Husband,myself and two sons went sh Thank you LEXUS of Canada to the following Staff with whom we have dealt with on the purchase of our new SUV. My Husband,myself and two sons went shopping for a new vehicle, checking out several dealers. I was quite impressed with the service we received from the following Employees at LEXUS OF LONDON. From the time we entered the door, there were Stephanie to greet us. The first thing we were offered was a drink of water or coffee, and this goes for all the staff that we came in contact with. Customer Service at this dealership are above and beyond any other dealership we have visited. As a former Bank Employee, I strongly believed in offering excellent customer service and this is what the following staff did. We truly appreciate the SUPERIOR CUSTOMER SERVICE we received. We are highly pleased with the excellent service they provided and their professionalism. After several visits,we had made a decision to go with LEXUS and made the purchase of our new 2016 SUV. We picked up the vehicle yesterday,did an excellent job explaining in detail the full operation of all the different features. We love our purchase more than ever now that we are sitting in it. GREAT JOB to everyone at LEXUS, we appreciate it and such commitment to GREAT CUSTOMER SERVICE. Thanks again Stephanie,for your wonderful customer service and professionalism. You have definitely gained a satisfied customer, who will refer friends and family. Thanks Sincerely yours Sheik More

RECENT PURCHASE OF LEXUS RX350 My husband and I recently purchased a 2011 Lexus RX350. What a wonderful experience ! The staff at this location are above and beyond any other dea My husband and I recently purchased a 2011 Lexus RX350. What a wonderful experience ! The staff at this location are above and beyond any other dealerships that we have visited. We met the gentleman that detailed the vehicle, the sales representative, the sales rep that went through the final paperwork and even the manager of the dealership. WHAT AN ABSOLUTELY WONDERFUL EXPERIENCE. I would recommend this dealership in a HEARTBEAT. More

Brakes done well Excellent plan for service and done promptly. Everything was explained cleary and concisely. Old, worn parts were shown to me to help me understand wh Excellent plan for service and done promptly. Everything was explained cleary and concisely. Old, worn parts were shown to me to help me understand what was being done. More

Satisfied surprise Integrity and understanding describe our experience with Rick. Excellent service! Kylie was fantastic to deal with also. I'm sure we will enjoy our L Integrity and understanding describe our experience with Rick. Excellent service! Kylie was fantastic to deal with also. I'm sure we will enjoy our Lexus for years to come. Thank you. More

Great Experience I recently purchased a new vehicle from Lexus of London and it was nothing short of a great experience. My Salesperson Rick was amazing! Highly r I recently purchased a new vehicle from Lexus of London and it was nothing short of a great experience. My Salesperson Rick was amazing! Highly recommend Rick and Lexus of London. Thanks Lexus of London for making my experience a great one! Brendan More

Stephanie - simply exceptional! Recently purchased the GX 460 from Stephanie and the experience surpassed our expectations. Stephanie went above and beyond to provide outstanding cu Recently purchased the GX 460 from Stephanie and the experience surpassed our expectations. Stephanie went above and beyond to provide outstanding customer service with a no-pressure approach! Highly recommend! More

2016 RX 350 Purchase Sue and Allan were excellent to deal with and they made the car buying experience easy. I really appreciated the great communication and level of serv Sue and Allan were excellent to deal with and they made the car buying experience easy. I really appreciated the great communication and level of service throughout the car buying process. Sue and Allan aim to please and they were such a pleasure to work with. I highly recommend this dealership More

Great Experience! I'm very satisfied with my new Lexus purchase, and in particular with Sean McRae. Sean was very knowledgeable and helpful without being pushy, his en I'm very satisfied with my new Lexus purchase, and in particular with Sean McRae. Sean was very knowledgeable and helpful without being pushy, his enthusiasm for the product line was infectious, and he went over and above to accomodate.. As a repeat Lexus owner I can certainly vouch for Lexus of London, and would like to give a shout-out to Allan Calvert who warmly welcomed me back to the "family". Thanks also to Kylie, and a special thank you to Teagan! More

Came back a second time 😀 I usually don't bother with writing reviews but my experience with Lexus & more specifically your sales man Rick Watson😄 I had to let others know. Th I usually don't bother with writing reviews but my experience with Lexus & more specifically your sales man Rick Watson😄 I had to let others know. This was my second trip to purchase a second Lexus & the entire staff is great but Rick is who I'll always come to to buy a car. He was completely honest, informative & found the right car for me! He's so friendly & personable - his good looks surely help (heehee), but beyond that he knew about each vehicle I was talking about & killed any apprehensions I had. I will be back! Thanks again Lexus & Rick - you know have a life long loyal customer! More

Great Customer Service I didn't visit the dealership or end up buying a car from Lexus of London but had a very good 'shopping' experience. Sue was fabulous through email an I didn't visit the dealership or end up buying a car from Lexus of London but had a very good 'shopping' experience. Sue was fabulous through email and 'phone. She followed up quickly and comprehensively on all my questions and trade in information and pricing on the vehicle I was considering. Well done. More