Lexus of London

55 point inspection Excellent!! We are guests, wait in a lovely private area, chatting with other happy LEXUS owners. Coffees, teas, snacks. Plus...,,,nothing was wron Excellent!! We are guests, wait in a lovely private area, chatting with other happy LEXUS owners. Coffees, teas, snacks. Plus...,,,nothing was wrong!!! Not bad for a 2007. With GM products we constantly threw money at a 2005!!! Blech More

Love my RX350 What can we say, Sue is a wonderful, knowledgeable, efficient and friendly saleswoman!! Once we told her what we were looking for she was able to find What can we say, Sue is a wonderful, knowledgeable, efficient and friendly saleswoman!! Once we told her what we were looking for she was able to find exactly the perfect RX350 white with black interior that we wanted! We were instantly sold. Sue is a great person and one that we can both say will be a friend for life! You are very lucky to have her as one of your salespeople! More

Stepping into First Lexus Amazing customer service from Rick Watson. All questions were pleasantly and knowledgeably answered and Rick was always willing to assist us. Dealing Amazing customer service from Rick Watson. All questions were pleasantly and knowledgeably answered and Rick was always willing to assist us. Dealing with Lexus of London was a truly pleasurable experience and I would highly recommend it to friends. Every detail of our transaction was handled with care and class. We appreciated the interaction with Chris, Allan, Liliana and Erica who made our Lexus experience top notch. We are thrilled to be driving a new Lexus NX and credit Rick Watson for his genuine caring customer service. More

Outstanding Customer Service Can't say enough about the level of service from Lexus of London and specifically, Rick Watson, who always made himself available or returned calls pr Can't say enough about the level of service from Lexus of London and specifically, Rick Watson, who always made himself available or returned calls promptly. He was great at making sure I understood everything throughout the process and patient with answering my many questions or concerns. This is a topnotch dealership that obviously cares about their clients and excels at providing great service. More

Always a pleasure Visiting the Lexus of London Service department is always a pleasure, these staff members are always friendly, helpful, knowledgable and efficient! I Visiting the Lexus of London Service department is always a pleasure, these staff members are always friendly, helpful, knowledgable and efficient! It is service like no other! More

Great customer service Purchasing a vehicle is a big decision for us. From the first contact through email, Stephanie was very accommodating, knowledgable , welcoming, and Purchasing a vehicle is a big decision for us. From the first contact through email, Stephanie was very accommodating, knowledgable , welcoming, and friendly. We've had our Lexus for a month now and I still feel comfortable emailing Stephanie with any questions. Thanks again Stephanie for the attention you provided us. More

Good service and nice cookies. I bought a second car at their place. Of couse, the price could be lower, but the car is fantastic. In the end, they made the car look like a brand ne I bought a second car at their place. Of couse, the price could be lower, but the car is fantastic. In the end, they made the car look like a brand new one! It is really amazing! More

A Wonderful Experience Right from the minute that we walked into the dealership we were made to feel welcome. We had told the lady that greeted us that we were just looking Right from the minute that we walked into the dealership we were made to feel welcome. We had told the lady that greeted us that we were just looking right now and we looked at the RX350 and the NX200t F Sport 3 that were side by side in the showroom. After deciding that the NX was the car that we wanted we asked to speak to a salesperson and were introduced to Sue Vincent, Sue and Stacey made the whole experience of becoming a Lexus owner an very easy and stress free time. More

Lexus of London excellence. I had a wonderful experience, purchased my vehicle at Lexus of London and have already recommended to friends and coworkers. Professional, friendly an I had a wonderful experience, purchased my vehicle at Lexus of London and have already recommended to friends and coworkers. Professional, friendly and knowledgable sales and staff. Ask for Stephanie she was fantastic! More

Stressful Event Made Easy! I went into Lexus of London expecting to purchase a used vehicle. I didn't even want to consider a new vehicle, thinking it was out of my price range. I went into Lexus of London expecting to purchase a used vehicle. I didn't even want to consider a new vehicle, thinking it was out of my price range. Stephanie took the time to give me all of my options, was never pushy, and answered my MANY questions with great patience! As a first time car buyer, this really help put me at ease! I ended up getting a brand new car that I LOVE and can afford. Stephanie even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Shephanie Shearsby at Lexus of London! More