Lexus of London

Professional and Prompt I would never consider taking my Lexus anywhere else for service. Romeo has been exceptional each and every time. He goes above and beyond what is e I would never consider taking my Lexus anywhere else for service. Romeo has been exceptional each and every time. He goes above and beyond what is expected, provides honest and reliable information which is always appreciated! Thank you! More

Always a pleasure to arrive at the dealership There are few dealerships that I've arrived to where I have felt so valued. From the purchase to the pick up and on to service. The staff at Lexus o There are few dealerships that I've arrived to where I have felt so valued. From the purchase to the pick up and on to service. The staff at Lexus of London go out of their way to always make you feel like a special VIP! Sue, Romeo, Henry all have treated me with respect and really make the effort to ensure that I am treated like a valued customer. This visit I learned about the Lexus plant tour which was a surprise and something I very well may take advantage of. I am a very proud Lexus owner and will tell anyone that will listen. Top notch dealership with caring staff, a spotless showroom and an approach to detail like no other. More

Very satisfying. What I expected from Lexus & I was happy with it. Was able to get in right on time & it was fixed when Romeo said it would be. What I expected from Lexus & I was happy with it. Was able to get in right on time & it was fixed when Romeo said it would be. More

Review Brought my vehicle in to have the tires changed. Very impressed with receiving my car back with it being washed, mats cleaned and quick cleaning insi Brought my vehicle in to have the tires changed. Very impressed with receiving my car back with it being washed, mats cleaned and quick cleaning inside as well as the convenience of a loaner vehicle. I must admit I am a little disappointed with the upcoming changes to the loaner program. More

Great experience I purchased a used car from Rick Watson. Our interaction with Rick and the staff was very professional and thorough during the sales and delivery proc I purchased a used car from Rick Watson. Our interaction with Rick and the staff was very professional and thorough during the sales and delivery process. They promised to do a couple of things to the car before we picked it up and all promises were kept. Great experience. More

Service review Lexus IS 300 is a nice car especially for female since it is easily to control. The stuff there helped clients to understand each function of the vehi Lexus IS 300 is a nice car especially for female since it is easily to control. The stuff there helped clients to understand each function of the vehicle they want, they are nice and patient. More

review They provided nice services with a high efficiency, clarified lease terms or vehicles pretty clear. They gave me some useful suggestions as well. In a They provided nice services with a high efficiency, clarified lease terms or vehicles pretty clear. They gave me some useful suggestions as well. In all, it is a good store. More

AWESOME dealership First of all, my lexus 350si was called in for air bag recall...Lexus of London gave me a loaner that was out of this world....and to top it off when First of all, my lexus 350si was called in for air bag recall...Lexus of London gave me a loaner that was out of this world....and to top it off when I picked up my car...it was washed, vacuumed from an entire winter of dirt...OMG...and then they topped up my gas tank ...who does that....LEXUS DOES. !!! Wow, I actually went back in and gave a big loud Grateful thankyou to whoever was in ear shot and gave Karen a hug...LOL Thanks Lexus of London Cathy Manherz More

Fast, efficient, friendly Best service in town! Karen goes above and beyond to help me out. Tire switch done and car cleaned. Does it get any better than that? Best service in town! Karen goes above and beyond to help me out. Tire switch done and car cleaned. Does it get any better than that? More

Fantastic Few weeks ago my wife and I were searching for a pre owned Lexus RX 350 Sport 3 for our father in law. Few days later my father in law met up with Na Few weeks ago my wife and I were searching for a pre owned Lexus RX 350 Sport 3 for our father in law. Few days later my father in law met up with Natalie, she was super friendly, helpful and kind to him.. she didn't pressure him buying the vehicle .... My father in law ended up buying the white lexus rx 350 sports3 .. . We saw a big scratch on one of the rim she handle it very well make it look as new when we arrived to pick up the car.... My father in law very please with his new car and has a lot to learn due to many options on the dash board ! We would recommend anyone who is looking for a Lexus to see her first Thank You Natalie for being super awesome !... More