Lexus of London

Tom made the whole experience so fun and exciting everyone at the dealership was great, but Tom went above and beyond to make this experience special and fun. absolutely incredible customer service. W everyone at the dealership was great, but Tom went above and beyond to make this experience special and fun. absolutely incredible customer service. When my Lexus was ready for pickup, Kevin took the time to show me all the features and seemed genuinely excited to do so. Overall a great buying experience. Lauren was great as well and really quick getting everything set up for us to make sure I could pick it up as quickly as possible. More

Knowledgeable, personable, fast service Henry was excellent from start to finish when I came in to Lexus for an oil change. My own dealership could not schedule me in so I called around and Henry was excellent from start to finish when I came in to Lexus for an oil change. My own dealership could not schedule me in so I called around and Henry did his best to schedule me in. Henry is knowledgeable, personable, and has great customer service skills. The oil change was fast and my car came out looking brand new (car was washed and detailed). Thanks! I will be back for sure! More

Wonderful experience with Henry service Last week I went to Lexus to maintain and clean my IS 300. Henry provided me with services. I am very grateful to Henry for his patience in solving m Last week I went to Lexus to maintain and clean my IS 300. Henry provided me with services. I am very grateful to Henry for his patience in solving my problems. He is always quick to help me solve them. He explained every detail to me and he would recommend the best price for me. More

Excellent and supportive service My wife and I came in last week to do snow tire change for our NX. We called in booking the appointment last minute, we were worried if we can get it My wife and I came in last week to do snow tire change for our NX. We called in booking the appointment last minute, we were worried if we can get it done on time, Henry Gao and Jack Ji helped us out, it was such a great experience! More

Excellent experience overall We bought two cars from Lexus of London, a 2018 Lexus GS 350 and 2014 Toyota Camry XLE. Rick was very patient, friendly and helpful. He gave us good a We bought two cars from Lexus of London, a 2018 Lexus GS 350 and 2014 Toyota Camry XLE. Rick was very patient, friendly and helpful. He gave us good advice and did not try to upsell us in any way. Great people, great prices, great experience overall. More

Great experience as always I recently purchased my second Lexus from Lexus of London. As always I was treated with the highest professionalism and respect. Jack and his team mem I recently purchased my second Lexus from Lexus of London. As always I was treated with the highest professionalism and respect. Jack and his team members, Allan and Larry, truly value the relationship with their customer. Really appreciate their work. More

Highly recommend I would definitely give 5 stars to Larry. He is professional and friendly. An enjoyable and pleasant experience. I would recommend this dealership if I would definitely give 5 stars to Larry. He is professional and friendly. An enjoyable and pleasant experience. I would recommend this dealership if you are looking for a car. More

Natalie Marsh, Product Specialist, 5 STAR plus professional Natalie Marsh, Product Specialist at Lexus of London is the most professional, knowledgeable person we have ever dealt with when purchasing a new vehi Natalie Marsh, Product Specialist at Lexus of London is the most professional, knowledgeable person we have ever dealt with when purchasing a new vehicle. Her attention to our needs, understanding of our situation and exceptional customer care was off the charts, AMAZING! Thank you again Natalie, for making the purchase of our 450H such a fabulous experience. We will definitely recommend you to all our family and friends. More

Excellent Larry gave me a good experience, and I enjoyed his great service. He is very professional and help me to compare different vehicles. He is very friend Larry gave me a good experience, and I enjoyed his great service. He is very professional and help me to compare different vehicles. He is very friendly. More

Excellent service Everyone at Lexus of London exceeds expectation in customer service every day. The most friendly helpful people I've ever come to know. They're number Everyone at Lexus of London exceeds expectation in customer service every day. The most friendly helpful people I've ever come to know. They're number one goal is to ensure that we leave happy and feeling we are in good hands. I love going there. My RX350 ALWAYS looks like brand new after they detail it. I've never been happier with a brand or staff. 😊😊😊 More