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Lexus of London
London, ON
4,379 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,379 reviews
October 01, 2021
My wife and I have had our vehicles serviced by Lexus of London for 20 years. We have always been treated well by the service staff. The training provided to your staff is top notch and very consistent. We London for 20 years. We have always been treated well by the service staff. The training provided to your staff is top notch and very consistent. We have purchased one vehicle, our first Lexus, but have brought all of our Lexus for service. We are anticipating purchasing a vehicle in the spring of 2022 and have already made contact with Kevin Gittens who will be looking into finding our preferred choices. He, by the way, seemed very pleasant and we look forward to working with him the future. More
by Briane.
Employees Worked With
Karen Campbell, Rhonda Thompson
October 01, 2021
Had a pleasant time meeting with Jordan Skellett to test drive a new Lexus. He was accommodating and very informative. Would highly recommend seeing him if you are in the market for a new car! drive a new Lexus. He was accommodating and very informative. Would highly recommend seeing him if you are in the market for a new car! More
by Sid
Employees Worked With
Jordan Skellett
September 25, 2021
Kevin is an excellent dealer! He is so cool and we did such a good negotiation. 👍 such a good negotiation. 👍 More
by Danh Le
September 24, 2021
Professional and think about his clients. Very supportive and kind. Who is the best dealer that I have met! and kind. Who is the best dealer that I have met! More
by kmlirong
Employees Worked With
September 24, 2021
This was my first new car buying experience and Sue was excellent. She was honest and clearly explained everything in detail. Everyone in the dealership was welcoming, professional and helpful. I am so ha excellent. She was honest and clearly explained everything in detail. Everyone in the dealership was welcoming, professional and helpful. I am so happy with my new IS! Thank you Sue!! I would highly recommend her. Thomas (finance) and Cameron (delivery) were also great! More
by CarlyH
Employees Worked With
Sue Vincent
September 23, 2021
Allen is a great sales I’ve ever seen, he is really patient and responsible, more importantly, he will stand at the customer’s view, really appreciate it patient and responsible, more importantly, he will stand at the customer’s view, really appreciate it More
by Annie
Employees Worked With
Jack Ji, Allen Zhang
