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Langley Chrysler

Surrey, BC

3.4
581 Reviews
In 1971, the Trotman family opened our flagship store, Langley Chrysler. Today, over 40 years later, Langley Chrysler remains family-owned-and-operated as a member of the Trotman Auto Group. With Brad Trotman at the helm, Langley has become one of Canada's largest and fastest growing Chrysler dealerships. Our customers are our business. At Langley Chrysler, we focus on the customer experience to make your time with us as comfortable and convenient as possible. We go above and beyond standard dealership amenities; we have two massage chairs, a popcorn machine, a full coffee and tea corner, and a kids' play center to keep young ones busy. At Langley Chrysler, we're committed to a better community. Every month, staff members attend our Monthly Jeans Day luncheon to support donations for the Langley Memorial Hospital.
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19418 Langley Bypass

Surrey, BC

V3S 7R2

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Showing 581 reviews

January 17, 2017

A Perfect Sale 完美的销售 Yucan Tang ????????????????????,??????????????????!! Best Sales I have ever met, love how he market and differentiate himself and how he go through a More

by Liu Jie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucan Tang
Jan 17, 2017 -

Langley Chrysler responded

Thank you, enjoy your nice new Jeep Grand Cherokee! Regards, Customer Service

January 16, 2017

Just bought my first Wrangler I just bought my first Wrangler Sahara 2 doors from Langley Chrysler. The sales Yucan Tang is knowledgable and friendly, He introduced the Wrangler to More

by TomLiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Stewart, Yucan Tang
Jan 17, 2017 -

Langley Chrysler responded

Thank you, enjoy your new Wrangler! Regards, Customer Service

January 09, 2017

Guilt trip I dealt with Darcy and Denise. I was there on two occasions working out a deal. We settled on a used vehicle. I didn't sign on the dotted line as I wa More

by Dono73
Recommend Dealer
No
Employees Worked With
Darcy Greig, Denise Brown
Jan 09, 2017 -

Langley Chrysler responded

We are sorry to hear that things did not work out for you here at our dealership. Please accept our apologies for your wasted time and the way you were made to feel. Thank you for bringing this to our attention. Sincerely, Customer Care

January 08, 2017

Experienced salesman Yucan Tang is a very experienced salesman for the jeep. He knows a lot about the car and he is very nice too. My wife and I are really happy to talk t More

by Tom
Recommend Dealer
Yes
Employees Worked With
Yucan Tang
Jan 09, 2017 -

Langley Chrysler responded

Thank you kindly for your review, it's very nice to hear that you are pleased with your experience with Yucan.

December 30, 2016

Slow service and expensive A 2 hour appointment took 5+ hours... waited 1.5 hours after they said to come down to the dealership... lots of excuses as to why it took so long. More

by Angry123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service desk
Jan 03, 2017 -

Langley Chrysler responded

We sincerely apologize for the inconvenience you experienced and trust that the reason for the length of your appointment was explained to you by our service advisor.

Jan 09, 2017 -

Langley Chrysler responded

Our sincere apologies for the inconvenience you experienced. I hope that the explanation that was given to you by our service advisor clarified the reason for the time delay of your appointment. Again, we are very sorry for the unexpected length of time it took.

December 11, 2016

Jeep Shopping Yucan Tang made our experience shopping for a Jeep very painless and pleasant. He is personable and hard working. We've recommended to our friends to More

by Mark23
Recommend Dealer
Yes
Employees Worked With
Yucan Tang
Dec 12, 2016 -

Langley Chrysler responded

Thank you, we appreciate your business!

December 07, 2016

EXCELLENT DEALING BY SALESMAN HARPREET I JUST HAD A GREAT EXPERIENCE BUYING A 1500 ECO DIESEL LARAMIE FROM LANGLEY CHRYSLER DEALERSHIP. THE WHOLE STAFF AND SPECIALLY THIS GUY HARPREET GILL More

by JBRAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HARPREET GILL
Dec 07, 2016 -

Langley Chrysler responded

Thank you! We really appreciate your business and enjoy your awesome new Ram truck!

December 03, 2016

Fantastic experience! Couldn't be happier with my used Chrysler 300 purchase! Staff were fantastic and very helpful. Out of my comfort zone, I took a flight from Comox and More

by hapown300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Murn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Graeme and insurance broker, Nicole Schram
Dec 05, 2016 -

Langley Chrysler responded

Thanks! Enjoy your "new to you" Chrysler 300.

December 01, 2016

Awesome! I went in as a first time buyer lost and confused and scared but the service I had been given by Samir was amazing! He defiantly made sure I knew exac More

by Aimee12
Recommend Dealer
Yes
Employees Worked With
Samir Thakur
Dec 02, 2016 -

Langley Chrysler responded

Thank you Aimee, congratulations on first car buying experience!

November 30, 2016

Minivan purchase Just bought a Grand Caravan minivan a couple days ago on Black Friday, and my family couldn't be happier with it. Great buying experience, with our sa More

by Cmm85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Wernitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samir Thakur
Nov 30, 2016 -

Langley Chrysler responded

Thank you! We love families here at Langley Chrysler and hope that yours will enjoy your new Caravan for many years to come.

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