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Lakewood Chevrolet
Edmonton, AB
2,429 Reviews
Good People -> Great Service
Our friendly and knowledgeable staff will treat you with respect and provide you with the best possible service at a competitive price. We succeed if you choose to return to Lakewood for all of your vehicle requirements and if you choose to refer your friends, family and associates to us.
We are looking forward to having you visit Lakewood Chevrolet in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 11:00 AM - 4:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,429 reviews
August 02, 2016
A great vehicle that came with an enormous disservice. I'm leaving my original review here intact. The situation was fully corrected. I'd buy another vehicle here, if they had one I wanted, but I wouldn't I'm leaving my original review here intact. The situation was fully corrected. I'd buy another vehicle here, if they had one I wanted, but I wouldn't start my searc here. I flew to Edmonton from Montana to purchase exactly the vehicle I wanted, and got a fantastic deal. Unfortunately, the entire process was fraught with problems. The sales process happened over about two weeks online. Linda was super responsive, and basically did everything that needed to happen for me to buy the vehicle. When I decided to purchase the vehicle, I requested the VIN to insure the vehicle, and complete my financing. It took 5, of the 5 business days I had allotted to even get the VIN. I had purchased a plane ticket for Saturday morning, and got the VIN Friday morning. My bank was able to push through my financing paperwork in 1/4 of their normal time frame, but in the rush, I ended up with more than the purchase price of the vehicle after currency conversion. The bank had already closed by the time I realized I couldn't correct the cashiers checks. Talking to the finance manager once I finally got to Edmonton, she said they would refund the deposit I paid over the phone with a credit card, and send me a check for the balance. They had also offered to pay for half of my plane ticket. That never happened, and in my experience is usually just pressing buttons on a credit card machine for the deposit. I still haven't received any checks in the mail for the over payment, or the plane ticket. It's been three weeks. I've sent multiple emails, and received to response. Currently I'm out around $2400 Canadian, and can't get a response. It gets worse, so please, bear with me. I got home, and tried to register the vehicle with the DMV, and found out I need a bill of sale. I presented the purchase paper work, and they explained it was a purchase order, not a bill of sale. Well what's the difference? Alberta has a standardized bill of sale, available online, which was not filled out at the time of purchase and must be notarized. The state of Montana would also accept the previous registration. So I was emailed a copy of the registration, but not the back, where it's supposed to be signed. The state of Montana needs the original, not a copy. I sent an email requesting that, and haven't heard back. In a couple weeks, my temporary registration will expire, and I won't be able to drive my new vehicle. I can't to my job without a truck to drive, and will be unemployed, with a massive vehicle loan to pay off, that I can't even get a title for to sell it. This dealership is about to financially ruin me, in every sense of the word. I'm really at a loss, and basically completely sick right now. Update: About 10 minutes after posting this I got a call from the general manager, who has taken up my situation personally. He's shipping me a check and the paperwork I need today. Will update on delivery. Update: so the general manager overnighted me all the paperwork, and the check I was owed. He apologized profusely, and I was able to register my truck. Turns out that the person who was supposed to be handling the situation went on holiday, and the ball was dropped on covering her. Unfortunate, but has been know to happen. More
by SheepdogSam
July 31, 2016
So at ease, made it a great day to buy a new vehicle! My very first time buying a brand new vehicle so was feeling quite nervous and worried about making the right choice, even though I had other vehicle My very first time buying a brand new vehicle so was feeling quite nervous and worried about making the right choice, even though I had other vehicle makes I was considering . But with Artur, felt totally at ease. Not pushed into anything you don't want. Listened to what I wanted. Very helpful. Explained most everything well. Dan and Erin were wonderful too, and great people to work with. I would buy here again in a heartbeat. Thanks Lakewood Chev :) More
by Lilifer
July 30, 2016
Great Dealership This place has such friendly employees and dealers. They sure did deliver what they promised. No long wait and the staff were happy to help. Great ov This place has such friendly employees and dealers. They sure did deliver what they promised. No long wait and the staff were happy to help. Great overall staff & service. More
by Parvinder Mangat
Employees Worked With
Erika Hygard
July 29, 2016
Professional salesman Despite the car that had a minor problem (brand new Chevy Cruze!), all staffs were professional and helpful particularly Chris. I was happy to deal w Despite the car that had a minor problem (brand new Chevy Cruze!), all staffs were professional and helpful particularly Chris. I was happy to deal with them. More
by Mahmood Moradi
Employees Worked With
Dwayne Lucas, Deidra Guerin, Chris Wickman
July 27, 2016
Great experience from start to finish Sean Simon and the staff at Lakewood Chevrolet made my first time buying experience easy and exciting. I was looking for a specific make and model of Sean Simon and the staff at Lakewood Chevrolet made my first time buying experience easy and exciting. I was looking for a specific make and model of vehicle and they went out of their way to provide me with more than what I expected. Outstanding customer service! More
by Colleen Caufield
Employees Worked With
Christina Carlson, Deidra Guerin, Sean Simon
July 27, 2016
Continued Good Service at Lakewood Chevrolet I took my 2104 Equinox in for a regular service appointment. I dealt with Cory Bates. Service fast, efficient and friendly at Lakewood. I am not a car I took my 2104 Equinox in for a regular service appointment. I dealt with Cory Bates. Service fast, efficient and friendly at Lakewood. I am not a car expert in terms of mechanics. I want a good vehicle that is safe, performs and handles well, and is easy to maintain. I have this in my Equinox. Thank you Cory and all of the staff at Lakewood for your ongoing friendly and efficient service. Ed M. More
by Ed M.
Employees Worked With
Cory Bates
July 27, 2016
Excellent service so far. Our salesman Chris was spectacular Chris Wickman was our salesman. He was very helpful. The whole staff was very helpful. I am hoping every visit there will be as satisfying. Chris Wickman was our salesman. He was very helpful. The whole staff was very helpful. I am hoping every visit there will be as satisfying. More
by Pinky1957
Employees Worked With
Dan Bass, Christina Carlson, Federico Maya, Deidra Guerin, Chris Wickman
July 26, 2016
My first chevy I was amazed by the size of the chevy trax. It comes with 1.4 liter eco turbo. Very cheap on gas and economical. The interior and exterior design was I was amazed by the size of the chevy trax. It comes with 1.4 liter eco turbo. Very cheap on gas and economical. The interior and exterior design was great! Features are awesome! The people who assisted us are great! Vince, especially Federico"el terrible" Maya! More
by Zandrix Barcelona
July 26, 2016
Amazing service with great staff. They have been very helpful and patient with me and my family, which was greatly appreciated. Thank you all for your help service with great staff. They have been very helpful and patient with me and my family, which was greatly appreciated. Thank you all for your help More
by Estherjessica
Employees Worked With
Corey Baker, Christina Carlson, Jacob Smith, Linda Desjarlais
July 25, 2016
My Outstanding Lakewood Chevrolet Experience My experience at Lakewood Chevrolet was one to remember! The staff were friendly, helpful and went above and beyond to ensure the best for me. I usual My experience at Lakewood Chevrolet was one to remember! The staff were friendly, helpful and went above and beyond to ensure the best for me. I usually dread the idea of having to look for a new vehicle, but my experience at Lakewood also makes me wish I needed to purchase another one. They exceeded my expectations of a dealership with flying colors, by being genuine in service and providing more than expected. I left the dealership without feeling pressured or manipulated, rather, relived and excited. I would highly recommend anyone looking for a new vehicle to go and check out the "Lakewood Chevrolet Experience". You will not be disappointed! More
by Rachel Rintala
