Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lakewood Chevrolet
Edmonton, AB
2,422 Reviews
Good People -> Great Service
Our friendly and knowledgeable staff will treat you with respect and provide you with the best possible service at a competitive price. We succeed if you choose to return to Lakewood for all of your vehicle requirements and if you choose to refer your friends, family and associates to us.
We are looking forward to having you visit Lakewood Chevrolet in the near future.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 PM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,422 reviews
July 18, 2017
Very professional I had a great service, no pressure and got the help I needed to get the car i wanted. Good people down to earth. Very nice experience!!! I had a great service, no pressure and got the help I needed to get the car i wanted. Good people down to earth. Very nice experience!!! More
by Josee J.
July 18, 2017
It was great! Our experience with Lakewood was, and we are sure will continue to be, very easy. At no time did we feel any pressure to purchase anything more than w Our experience with Lakewood was, and we are sure will continue to be, very easy. At no time did we feel any pressure to purchase anything more than what we had in mind. Vince was very helpful and we may take him up on his offer to drop by and get his assistance with setting up some of the many options! Thank you to all of you for making our purchase so simple and relaxed. More
by Armbruster
July 14, 2017
Service Ready to help, orientate and double check if all is in order and taken care of. Eficiente, to the point and quick response in assisting. Ready to help, orientate and double check if all is in order and taken care of. Eficiente, to the point and quick response in assisting. More
by Ted
Employees Worked With
Erika Hygard
July 13, 2017
SERVICE Very responsive and considerate and excellent service. Each time I made an appointment for service, she arranged and got completed properly and to my Very responsive and considerate and excellent service. Each time I made an appointment for service, she arranged and got completed properly and to my satisfaction. I am really appreciated. More
by JJ
Employees Worked With
Erika Hygard
July 13, 2017
Great Service Jacob was extremely helpful in finding our vehicle for us in the right price range. He and the rest of the used sales staff were a great help and made Jacob was extremely helpful in finding our vehicle for us in the right price range. He and the rest of the used sales staff were a great help and made the whole experience quick and painless. More
by traceisace12
Employees Worked With
Emigdio Oliveros, Tammy Gordashko, Jacob Cooper
July 13, 2017
Excellence Vince was the most caring salesman I've met. He listened to what I wanted in a truck, didn't rush my decision and made me feel at ease with any questi Vince was the most caring salesman I've met. He listened to what I wanted in a truck, didn't rush my decision and made me feel at ease with any question that I had. More
by Ted
July 11, 2017
Awesome experience Buying the Traverse was a truly awesome experience, there was no drama during price negotiations, We were able to come to an agreed valuation for our Buying the Traverse was a truly awesome experience, there was no drama during price negotiations, We were able to come to an agreed valuation for our trade and new vehicle. Our salesperson was extremely professional and made us feel that she was looking out after our interests. We have already started to recommend Lakewood to our friends and relatives More
by Don
Employees Worked With
Tammy Gordashko, Carmen Ye
July 11, 2017
Fast and easy Walked in looking, walked out happy maybe an hour later with a new purchase. Everyone we dealt with was pleasant and welcoming. Made the stressful dec Walked in looking, walked out happy maybe an hour later with a new purchase. Everyone we dealt with was pleasant and welcoming. Made the stressful decision to buy a newer vehicle quite simple to make. Thanks Carmen! More
by Lynis
July 11, 2017
Excellent Friendly Service. James was very helpful in getting my car repaired in a timely manner and kept me informed as parts needed to be ordered. would definitely bring my veh James was very helpful in getting my car repaired in a timely manner and kept me informed as parts needed to be ordered. would definitely bring my vehicle back here for service. Had my vehicle at another dealership and they did not seem interested in doing the repairs, just giving me the run around. More
by vibes don5156
Employees Worked With
July 10, 2017
Unnecessary Service Performed and Rectified I have previously had good experiences at this dealership, but this time I left feeling very unsettled. On a Wednesday evening, a series of warning li I have previously had good experiences at this dealership, but this time I left feeling very unsettled. On a Wednesday evening, a series of warning lights came on my vehicle. I called first thing Thursday morning and was able to get it in that day, which I was quite impressed with as I was anxious about the warnings. I arrived at the shop early, so was a bit groggy - the service rep asked me about all of the warning lights and noted them all, but then mentioned that he didn't have a note that I had gotten my fuel filter replaced. I mentioned I thought I may have had it done in Calgary as I was living there recently, so it may not be in his records. I couldn't recall exactly, again, as it was quite early and I had rushed to come in after waking up, so he asked if he could put it on the work order and if I was okay with the price. I said the cost doesn't bother me as long as it needed to get done, so I expected that this would be checked before being done. I picked my car up on Friday, met with a very expensive bill for the oil and fuel filter change - I had an event to get to so paid, and went on my way. I noticed that my fuel filter screen had not been reset, and was still at 84%. This felt odd to me, as it should have been much lower if the service was necessary or 100% if the crew had reset it. I then checked my paperwork at home, and, as I suspected, had gotten the filter replaced in Calgary in February. This does not sit well with me at all, as I don't have the budget for unnecessary service right now. I would expect more diligence in checking if the vehicle actually required an expensive service before it was done. I initially left a negative review to express my frustration and disappointment, and someone very shortly after got in touch with me to apologize and rectify the situation. I appreciate that I will be getting a credit for this charge. More
by vriendt2
