Key West Ford Sales Ltd

Excellent Purchase Experience Nathan Wohl was our sales representative when my husband and I bought our new Escape. He greeted us in a friendly, approachable manner when we arrive Nathan Wohl was our sales representative when my husband and I bought our new Escape. He greeted us in a friendly, approachable manner when we arrived at the dealership, but we didn't feel pressured to deal with him or any other sales representative immediately. We were very impressed with his professional demeanor and knowledge. And we were equally impressed with his willingness to tell us when he didn't know something and would find out what we needed. We would recommend him and Key West Ford to our friends. More

Great purchasing experience I was introduced to Michael Nokes after booked an appointment over the website to check out a Focus ST they had in the showroom. He was a great guy I was introduced to Michael Nokes after booked an appointment over the website to check out a Focus ST they had in the showroom. He was a great guy to deal with, and took care of every concern I had. They gave me a great price on my trade, and made sure the entire transaction went smoothly. I cannot recommend Key West and more accurately Michael Nokes for all your car needs! He really takes care of business!! More

Quick and Comfortable I went in to look at a specific car I had picked out online, and ended up purchasing. Michael was my assigned sales rep and he was great! very friendl I went in to look at a specific car I had picked out online, and ended up purchasing. Michael was my assigned sales rep and he was great! very friendly and personable and made my experience a breeze. I absolutely didn't feel at all pressured. He answered every question I had about the car and then some, I had Bonnie as my finance person, she was also super friendly and really put me at ease, I am usually stressed out in these situations but she made it incredibly easy for me and was very honest, helpful, and straightforward. The only (very small) complaint I would have would be when my new car was getting cleaned up I was told it would take 10 minutes, but it ended up being more than 30, plus there was still soap or wax maybe? that wasn't washed off in a couple of spots. But overall, I would absolutely recommend this dealership to anyone without hesitation! My partner was so impressed with their service that when he is ready for a new vehicle he's going to go to Key West. More

Excellent professional service. Great experience. Ryan at Key West Ford he was really great answering all my questions and helped me pick the right car for me. He worked with me with my requirements Ryan at Key West Ford he was really great answering all my questions and helped me pick the right car for me. He worked with me with my requirements and budget and was there for any questions that I had along the way. The follow up service Ryan has given has been excellent as well. Great overall experience. More

Great Experience Great dealership. It's my very first time buying a car, I was helped very quickly. The service was good, and I feel safe doing business with Key West Great dealership. It's my very first time buying a car, I was helped very quickly. The service was good, and I feel safe doing business with Key West Ford. More

Fantastic experience with Staff, fantastic Ford F350 Truck Fantastic experience in buying my NEW Ford F350. For 2 months (Sept & Oct, 2014) I did lots of on-line research in choosing a truck I needed, either a Fantastic experience in buying my NEW Ford F350. For 2 months (Sept & Oct, 2014) I did lots of on-line research in choosing a truck I needed, either a GM Silverado or Ford F350. I tried a GM dealer and was very disappointed with their problematic website and dealership, I got a very bad gut feeling what was happening and cancelled their order. Later that evening on same day I went onto Ford.ca website, built and priced a F350 super duty, long box, XLT with the options I needed, submitted for a quote from the local dealership; 16 minutes later the salesman Jag Dhillon of Key West Ford Sales (New Westminster) called. I was so impressed how quickly things began, there was a wonderful exchange of information, Jag showed great interest of my needs from my on-line wish list and made further recommendations; Jag then emailed me early the next morning with an Offer. With research I was aware of the various incentives and price structures, so when I received their Offer I was impressed with the service and delighted with the Offer. Day 2, I was invited to their showroom for a test drive, I asked lots of questions from Jag and Ivan, I was very satisfied with their answers and the contract was signed, deposit made and I even got to the ‘ring the bell’. Delivery was going to be about 12 weeks and Jag kept in contact, letting me know the process and where the train was with my finished truck aboard. My truck arrived earlier than anticipated, Jag contacted me to say, “It’s here!!”, the next day I went to the dealership, was greeted by Jag (both of us had big smiles on our faces), met Bonnie from Finance to complete the paper work and I handed over my cheque, then to Karen for Insurance, to Marvin in the Parts Dept and back to Jag for the handover of the keys. Jag stayed with me to show me lots of cool things about my new truck. The feeling was fantastic to proudly drive my NEW truck back to home! I've had my truck 2 days now, enjoy everything about it, it is so well made, stunningly good looking and so functional for my needs. Ford has done everything right, from my first on-line website build, to their dealership Key West Ford Sales, sales person Jag & related staff, everything was seamless, the most important reason for this successful purchase was the people at Key West and the trust I felt with them. I highly, very highly recommend everyone at Key West Ford. I truly like my new Ford F350 Super Duty!! More

Check Them Out To See Why They Are Highly Recommended Honest and straightforward. Our personal experience with Key West Ford is no doubt our best car-buying experience. They are highly recommended all acr Honest and straightforward. Our personal experience with Key West Ford is no doubt our best car-buying experience. They are highly recommended all across the Lower Mainland because not only do they have the largest selection but the prices are very competitive and the deals are awesome. The moment we arrived at the dealership, we were welcomed with genuinely nice people. They were very informative and we didn't feel any pressure when we were discussing about cars that would fit our lifestyle. They respond to your concerns in a timely manner so buying the car is as easy as ABC. Two thumbs up for Key West Ford! More

Thinking about an F150 for a while, Kory made it work It was a pleasure to work with Kory. We were referred to Kory and when we got to the showroom, it turned out it was his day off but he took the time It was a pleasure to work with Kory. We were referred to Kory and when we got to the showroom, it turned out it was his day off but he took the time and effort to take care of us anyway. He made sure to find the F-150 we wanted and did a great job working out numbers that work. He's got a positive attitude and does his best to answer our questions, making the experience pleasant. More

Sat in a Corvette, drove off in a Cadillac We were sitting in a Corvette on the lot, visualising when Michael walked up to say hello and asked if we needed any help. My Boyfriend, responded th We were sitting in a Corvette on the lot, visualising when Michael walked up to say hello and asked if we needed any help. My Boyfriend, responded that we were looking at a wide range of vehicles and hadn't quite narrowed it down yet. As we continued to talk, he asked if there were any vehicles that caught our eye and wanted to test drive, to which my Boyfriend answered yes, the Cadillac SUV. We test drove that and when we returned there was a white 4 door Cadillac CTS parked in front of the doors. My boyfriends eyes sparkled and i knew that was the one he really wanted to test drive. Michael made that happen for him. This time around when we returned.. My boyfriend had made up his mind. Michael walked us through all the choices we had, every piece of info on the Cadillac he could find and all the while we didnt feel pushed or forced into purchasing, We still had a choice to walk away with no hard feelings and come back another day. And thats what we appreciated about Michael. He has such an awesome personality. When everything was being finalised, we had the greatest pleasure to meet with Bonnie in finance. She was quick with the paperwork and always had her contagious smile on. Thank you all for such a great vehicle purchasing experience. We definitely will and have passed along our experience at Key West Ford to our friends and aquaintences. Keep Up the Awesomeness!!! Thank you, Byron & Shazia More

20 year old first new car Micheal was great being the first big purchase of my life... I was nervous, scared and overly excited!! Micheal answered all my unanswered questions a Micheal was great being the first big purchase of my life... I was nervous, scared and overly excited!! Micheal answered all my unanswered questions and is he didn't know he would find the answer, Micheal knew everything about the car he was sealing me and we made a great connection!! He was an awesome salesman to help me purchase one of the biggest purchases I'll make in my life!!! I highly recommend Michael and Key West Ford!!!! Thanks Micheal for the great car!!! More