Back

Key West Ford Sales Ltd

New Westminster, BC

3.5
1,010 Reviews
Welcome to Key West Ford, the premier Ford dealership in the Lower Mainland! Family-owned and community-focused, we're proud to offer the region's largest in-stock selection of Ford Mustangs, F-150 pickups, and electric vehicles. As Canada's only Ford dealership with a dedicated EV Experts department, we provide specialized guidance for electric vehicle buyers. Our experienced sales team-many with 35+ years in the industry-is committed to making your experience seamless, offering knowledge, professionalism, and our Buy With Confidence warranty on all used vehicles. At Key West Ford, customer satisfaction and community support drive everything we do.
Contact Dealership

301 Stewardson Way

New Westminster, BC

V3M 2A5

Directions

By Type

Showing 1,010 reviews

June 12, 2017

great experience Professional and knowledgable staff, they went out of their way to find the perfect vehicle for me. Second vehicle purchased from key west and it's a More

by Samsun0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nokes, Raven Moore
Jun 13, 2017 -

Key West Ford Sales Ltd responded

Thank you for giving us another opportunity to fulfill all of your vehicle needs- Your business is truly valuable to us! We look forward to seeing you in the future

June 09, 2017

Great experience Great experience, with a great selection of vehicles, everything was fast and easy. I would fully recommend key west Ford to my friends and family. More

by Kcaff
Recommend Dealer
Yes
Employees Worked With
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2017 -

Key West Ford Sales Ltd responded

Awesome! We are happy that you're happy :) Have you asked Jag about some of our referral programs that we run? Give him a shout! We look forward to seeing you again.

June 05, 2017

Excellent experience My salesman Jag was super friendly and very proffesional. I found a car that I loved and made an excellent deal and drive away with my new ride in a m More

by Andyman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2017 -

Key West Ford Sales Ltd responded

Hey Andreas, That sounds like the perfect car buying experience- talk about smooth sailing! We are glad to hear that you are enjoying your new ride. Enjoy your Summer! Your team at Key West Ford

June 03, 2017

Truck purchase The staff I dealt with (Michael and Michelle) were very personable, knowledgeable and professional. They made the experience pleasant and non stressfu More

by Larry Della Mattia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nokes
Jun 09, 2017 -

Key West Ford Sales Ltd responded

Hi Larry, We are glad that you came to Key West Ford for the purchase of your truck. Thank you for the kind words! We look forward to seeing you in the future :)

June 01, 2017

Great Experience My husband and I had a great experience at Key West Ford. They have a huge selection of vehicles to choose from. The process of purchasing a vehicle More

by cbelleau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, Peter Olson
Jun 09, 2017 -

Key West Ford Sales Ltd responded

Mrs Belleau, Thank you for taking the time to write such a wonderful review. We are glad to hear that you found the perfect fit! Your team at Key West Ford

June 01, 2017

great purchasing experience Peter was a great help in our selection of our new Ford Escape. Would totally recommend Peter and the Key West team! Jag helped us with a purchase of More

by chromer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Olson
Jun 09, 2017 -

Key West Ford Sales Ltd responded

Thank you for staying a part of the Key West Ford family. We appreciate your loyalty! Enjoy your new Escape :)

May 30, 2017

Couldn't have asked for a better sales team than at KWF Initially looking at between a Mustang and a different brand truck, I came into Key West Ford and was initially introduced to Ben Craft. He was extrem More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nokes, Ben Craft
Jun 08, 2017 -

Key West Ford Sales Ltd responded

Hi Kevin, Thank you so much for taking the time to share your experience with us! We pride ourselves on treating our customer's like family. And by the sounds of it, we didn't fall short! We definitely look forward to seeing you in the future.

May 25, 2017

Professional, Courteous, Transparent After a horrendous experience at another dealership (that will remain nameless), I came to Key West in hopes of finding better quality of service. I w More

by SN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, Michael Nokes
Jun 08, 2017 -

Key West Ford Sales Ltd responded

WOW! Best in Canada? Now that is a compliment! We are sorry to hear about your unfortunate experience prior to visiting us. But are so appreciative that we could turn that around. Thanks for giving us the opportunity to earn your business! Your team at Key West Ford

May 23, 2017

Worse service Brought the car in for a service. Suuposely on warranty. But for some reason not anymore. Tony guy. Apparently service manager started raging at me an More

by Wtffff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Terezakis
Jun 15, 2017 -

Key West Ford Sales Ltd responded

Dear valued customer, We are truly apologetic to hear of your experience. Unfortunately, without your name attached we are unable to work at resolving this issue. Please feel free to give us a call at 604-528-4463. We genuinely would like to hear from you. Your Team at Key West Ford

May 20, 2017

Excellent Great service thank you! Purchased a new car and traded in another Ford. Happy with the sales and management team. Car needs some touch ups and they w More

by Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Riddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gurj Khera
May 26, 2017 -

Key West Ford Sales Ltd responded

Thank you for being a loyal Ford customer! We are happy to take care of those touch up's, so that you can enjoy your new vehicle just in time for Summer :) Your team at Key West Ford

...
54
...