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Key West Ford Sales Ltd

New Westminster, BC

3.5
1,010 Reviews
Welcome to Key West Ford, the premier Ford dealership in the Lower Mainland! Family-owned and community-focused, we're proud to offer the region's largest in-stock selection of Ford Mustangs, F-150 pickups, and electric vehicles. As Canada's only Ford dealership with a dedicated EV Experts department, we provide specialized guidance for electric vehicle buyers. Our experienced sales team-many with 35+ years in the industry-is committed to making your experience seamless, offering knowledge, professionalism, and our Buy With Confidence warranty on all used vehicles. At Key West Ford, customer satisfaction and community support drive everything we do.
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301 Stewardson Way

New Westminster, BC

V3M 2A5

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Showing 1,010 reviews

October 16, 2017

Postive and helpful service One staff of Key West Ford service had gave me and Julie everything, that we had requested to find information of 2009 Toyota Matrix. Finding and digg More

by 2017yak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Dhillon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2017 -

Key West Ford Sales Ltd responded

Thanks for the review! We give full vehicle disclosure on all of our vehicles including CarProof reports & service inspections. Jag and our sales team work hard to satisfy customer needs & to get them the information they want. Thank you for doing business with us, we hope to see you again in the future.

September 28, 2017

Beware This dealership has many additional fees they add to your purchase after you've agreed to a price. A$599 doc fee (expected, albeit higher than average More

by Trailblazer
Recommend Dealer
No
Employees Worked With
Other Employees : Michael Nokes, Nicholas Terezakis
Oct 15, 2017 -

Key West Ford Sales Ltd responded

Hi Trailblazer, As you stated, we did admit to our mistakes and took responsibility for the overcharges and refunded the amount back to you without hassle or delay and gave you extra discounts on other services. While we did everything we could to remedy the situation, we apologize that it was a negative experience for you. We greatly appreciate your business, and hope that you consider us in your future vehicle purchases.

September 25, 2017

New purchase of 2017 Edge Titanium My wife Jackie and I are so impressed with our new purchase of the Edge Titanium, and the service we received at Key West! Everyone we met at this dea More

by Rob and Jackie Pearson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, Robert Antoniak, Nicholas Terezakis
September 11, 2017

Very Enjoyable Experience The knowledgable and low pressure approach I experienced while purchasing my new truck was enjoyable. The entire staff was a pleasure to deal with thr More

by Javabridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Antoniak, Nicholas Terezakis
September 10, 2017

Professional with a friendly attitude and a great service Those people are doing a terrific job they got me out of my Fusion and back in to a f-150 in a very short time. They work hard to get me the best in More

by Roly929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Riddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nokes, Nicholas Terezakis
September 10, 2017

perfect attention i was very satisfied with the attention given by the knowledgeable and trustable Michael and other professionals at the dealer on their own jurisdicti More

by lisa1611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nokes
September 07, 2017

Our overall experience was excellent Our experience was exceptional, we were appreciated the knowledgable staff who were available to answer all our questions and help us make an informed More

by Marjorie*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Matulik, Robert Antoniak, Nicholas Terezakis
September 03, 2017

Great customer service - super satisfied with the results I had really great experience with this dealership this is my second time purchasing from them Jag was my salesperson this go around and he was great. More

by KAT_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Terezakis
August 29, 2017

Awesome Experience with Great People! After one whole days search for a used car. Me and my wife could not find a single car fits our expectations. Finally we decided and turn to Key West More

by AjithS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Terezakis, Nikola Bebek
August 29, 2017

Great experience and never felt pressured to buy. Purchased a car from Mike Nokes at Key West Ford and the experience was exceptional. I never felt pressured and at all times felt like Mike was trying More

by Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gurj Khera, Michael Nokes
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