Key West Ford Sales Ltd

First time working with Key West - really enjoyed it I came to Key West Ford looking at a very specific vehicle, hoping to trade out of a sedan into a small SUV. Ian was the sales guy on deck, and was v I came to Key West Ford looking at a very specific vehicle, hoping to trade out of a sedan into a small SUV. Ian was the sales guy on deck, and was very friendly and helpful. He understood that although a deal was possible, it wasn't guaranteed as I had appointments to see other vehicles. We test drove the vehicle I was there to see (2017 Nissan Rogue), and he was very patient with the bad traffic on a Friday afternoon. He wasn't pushy or in a rush to get out of the car. We talked trade in potential on my old car, and about a possibility of a deal. I reviewed what he offered, and said I'd keep him in mind as I finished my other test drives. Once those were done the next day, I selected the Key West Rogue as my car of choice. Ian was kind enough to come in on his Saturday off to help secure the offer he'd made me the day before, prepare the paperwork, and walk me through the process. I was never left alone, and never felt lost in the shuffle. He also went to work scrambling to find me replacement floor mats (which had gone missing from the car) and a gas card to make up for the partially emptied tank. It's worth mentioning too, every other employee I dealt with - every single one - was friendly. Whether it was another sales person taking two seconds to tell me where Ian was, the ladies at the front desk giving me directions, or dealing with the finance (Michelle was also awesome!), I didn't meet a single person at Key West that gave me a bad feeling. Ian was a pro - dealt well, listened well, showed patience in asking for and landing the deal, and made me feel valued as a customer before moving on to any other business. I had a great experience dealing with him, and would do so again. This has been the easiest car purchase I've ever made. Thanks Ian! More

Thanks Allan for helping me find my next family vehicle. I came in to the dealership looking to move up from a five seater sedan into a 7 seater SUV. Allan greeted me shortly after arriving and I let him kn I came in to the dealership looking to move up from a five seater sedan into a 7 seater SUV. Allan greeted me shortly after arriving and I let him know what I was looking for. I'm glad I didn't have to search all over for someone to help me like I've run in to at a few other dealerships. He fought through the cold weather to show me vehicle after vehicle till we found one that worked. We didn't end up doing the deal that day since it was a little more than what I had budgeted. Allan being the great guy that he is, called me a couple days later to let me know of more options that would be available for me from a new shipment that was coming in. I was happy that he kept working to help me well after I had left that day. Not every sales guy would go above and beyond like that. That's why I think he deserves 5 stars. The dealership did a great job making their vehicles available and did a fantastic detailing job on the slighty used vehicle that i purchased. I would have given Key West Ford 5 stars but I only received a half tank of gas when I left. I figured after giving them tens of thousands of dollars in business a full tank would have left a nice impression on their customer. It would have been completely empty if it wasn't for Allan seeing it before I left and he was quick to get it up to at least half for me. Overall a pretty good experience. More

Excellent employee and dealership First time purchasing a new vehicle and I had many questions. Allan and the crew at Key West Ford were fantastic from start to finish. First time purchasing a new vehicle and I had many questions. Allan and the crew at Key West Ford were fantastic from start to finish. More

Great Service Great experience. They went above and beyond to help us get into the vehicle that we wanted. Would not hesitate to recommend this Dealership and the Great experience. They went above and beyond to help us get into the vehicle that we wanted. Would not hesitate to recommend this Dealership and the staff we dealt with. More

Great place to get the best deal and services I would recommend this dealership and my sales representive Jag because you will find much better deal way easier than any other places. I started a I would recommend this dealership and my sales representive Jag because you will find much better deal way easier than any other places. I started a short online chat for their inventory status. Jag followed up with a phone call within 10 minites. I traded in my SUV and bought my dream truck on the next day. Their staff I met were super helpful, and the process was flowless and stress less. I was even more satisfied with Ron at their service department when I have to go back to the dealership for a minor adjustment. Ron is so knowledgible to identify the problem, and provide solutions which is so custermer focused. I will definitely come back for all future services for my truck. More

Purchase of 2017 Focus ST - Great Experience Jag, Ian and Michelle were really great to work with. Jag approached me when I walked onto the lot and had a low key approach....a good balance of sa Jag, Ian and Michelle were really great to work with. Jag approached me when I walked onto the lot and had a low key approach....a good balance of sales and wanting to help. I came back the next day with my wife and when Jag was with other customers Ian stepped in to help. There's obviously a great team environment at this dealership. I would definitely recommend Key West Ford...and I love my new car! : ) More

Great team Best dealership in the area. Gave me good deal and customer service great. I recommend everyone to this dealership.Great team, customer satisfaction. Best dealership in the area. Gave me good deal and customer service great. I recommend everyone to this dealership.Great team, customer satisfaction. Ye, ye, ye More

2014 F150 I just wanted to send along a note to say thank you to Robert Antoniak for his professional approach and his commitment to detail. I felt that my busi I just wanted to send along a note to say thank you to Robert Antoniak for his professional approach and his commitment to detail. I felt that my business was appreciated with Robert taking the time to make sure I understood all aspects of the process.. More

Awesome come here! Coming here was a great experience overall and highly suggest coming here. Robert helped me out with getting into my new f150 and it was great service Coming here was a great experience overall and highly suggest coming here. Robert helped me out with getting into my new f150 and it was great service. Thumbs up, Robert is the man! More

Great customer service A great truck-buying experience. Robert and Peter did all the hard work finding our vehicle so we didn’t have to. They made sure we got exactly what A great truck-buying experience. Robert and Peter did all the hard work finding our vehicle so we didn’t have to. They made sure we got exactly what we wanted without any pressure. More