Key West Ford Sales Ltd

Excellent experience purchasing my new Escape I was very happy with process from start to finish when I purchased my new Escape from Robert Klaus and Ivan Matulik. My first communication was via I was very happy with process from start to finish when I purchased my new Escape from Robert Klaus and Ivan Matulik. My first communication was via email where I inquired about what I was looking for. I advised that due to my mine and my husband's schedule, we did not have a lot of time to spend going through the arduous and time consuming process of looking at and purchasing a new vehicle. I told him what I was looking for and he said he understood and would take care of us as quickly as possible. From the time I arrived to the time we picked up my new SUV the process of test driving, evaluating my trade in, confirming a final price, financing and insurance....we were done in 3 hours. I was impressed and satisfied with the entire experience. This is our second new Vehicle purchase in the last year from Key West Ford and I would recommend this dealership and Robert to anyone looking to purchase a new vehicle. Thank you Robert and Ivan for the impeccable service and efficiency during the buying process. More

Very happy not pushy Very nice people working there.My dad almost always bought his cars there.Went back to ask some questions Michelle was happy to go over it with me aga Very nice people working there.My dad almost always bought his cars there.Went back to ask some questions Michelle was happy to go over it with me again.Would recommend Key West Ford to everybody. More

Fantastic Ford Flex Purchase I am a repeat customer at Key West Ford. I traded in the vehicle that I had previously purchased at Key West Ford for a pre-owned 2018 Ford Flex. I ha I am a repeat customer at Key West Ford. I traded in the vehicle that I had previously purchased at Key West Ford for a pre-owned 2018 Ford Flex. I had such a great experience with Sales Representative Jag Dhillon with my last purchase at Key West Ford that I contacted him again when I needed to trade in that vehicle. As before, the purchasing experience at Key West Ford was low stress and comfortable, and I also got a great deal. Key West Ford had the exact vehicle I wanted, probably because they are such a high volume dealer and have so many vehicles in stock. Compared to other dealerships I have dealt with over the years, Key West is the best. Jag Dhillon is a pleasure to work with and Michelle Kellough and Ivan Matulik are also very professional. All in all, very happy with my purchase and the buying experience. More

Excellent Service We are very happy with the service and support we have received from Robert. We had a lot of questions and needed some extra support with our new Mus We are very happy with the service and support we have received from Robert. We had a lot of questions and needed some extra support with our new Mustang, and Robert was patient, knowledgeable, and efficient, doing whatever it took to make up happy. The whole team at Key West, including Nicholas Terezakis who handled our warranty purchases, have been great to deal with. We were in good hands. Thanks everyone! More

Excellent experience Great customer service. Every single person who was involved in our new car purchase did a top notch job. Super professional and friendly team.Highly Great customer service. Every single person who was involved in our new car purchase did a top notch job. Super professional and friendly team.Highly recommended this dealership. Allen was helping us to get the best deal possible on our purchase. Thank you again for all the help More

Great experience! I had a very good experience dealing with everyone involved at Key West Ford and would recommend them. They were very professional and made the whole I had a very good experience dealing with everyone involved at Key West Ford and would recommend them. They were very professional and made the whole process enjoyable! More

Happy customer My second deal with them.Excellent customer service.Very professional.They took care of everything.Even for finance not a single issue.Thamk you again My second deal with them.Excellent customer service.Very professional.They took care of everything.Even for finance not a single issue.Thamk you again guys.Enjoying my new ride😉 More

Disappointed. Shocked this is a Ford dealership Very disappointed,my sons first experience purchasing a new vehicle. Had I known how poor this dealership is I would’ve have convinced him to buy some Very disappointed,my sons first experience purchasing a new vehicle. Had I known how poor this dealership is I would’ve have convinced him to buy somewhere else. Do not buy from this dealership or this sales manager. Doesn’t care about your complaints. Word of advice test drive at this lot but order and buy from another dealership. You’ll get treated better More

Above & Beyond This fellow is one of a kind. In all my life I’ve never had a good experience at a car dealership until I went to Key West Ford. What an amazing gro This fellow is one of a kind. In all my life I’ve never had a good experience at a car dealership until I went to Key West Ford. What an amazing group of people. My focus titanium(2017) is the second purchase that I’ve made off Michael both experiences were something to write home about. Whether you’re in the market for a Ford or any other kind of vehicle please do yourself a favour and check out the great people at Key West Ford. More

Helped me find the car I want This is my first car purchase. When I came to here, I didn't have a clear idea on what car I shall buy. Allan showed me around on several probable w This is my first car purchase. When I came to here, I didn't have a clear idea on what car I shall buy. Allan showed me around on several probable ways to buy my first car. The next day, he also found another car that suit my current need. As I am new to Canada, there are a lot of differences on law, rules and regulations from the country I was in. Allan provided useful information on all of them and helped me get to a purchase solution that can fit into my short term and long term plan. Now I have used the car for some time and everything seems good :) More