Kennedy Ford

I acquired a great vehicle from a great staff! Thanks and gratitude to the staff of Kennedy Ford for making the trade of my current car, and purchase of my new car so ridiculously easy! Thanks and gratitude to the staff of Kennedy Ford for making the trade of my current car, and purchase of my new car so ridiculously easy! More

Kennedy Ford = Scammers. Never returned my deposit. I booked brand new Mustang with a salesman named Mark Giblin. Dealership failed to deliver my factory ordered Mustang. When I requested for a refund, I booked brand new Mustang with a salesman named Mark Giblin. Dealership failed to deliver my factory ordered Mustang. When I requested for a refund, I was told I canceled the car so I am not entitled to the refund. I lost my 500$. Later I booked Mustang from another Ford dealership and boy what a difference in service. At Kennedy Ford the Manager is an idiot. Mark Giblin, the salesman has no information about the product he sales and he is dick. I just can't believe why this dealership is still in business. More

Wonderful customer service! I’ve been leasing cars from Kennedy Ford for over 13 years now. The sales associates are always very helpful and pay very close attention to your need I’ve been leasing cars from Kennedy Ford for over 13 years now. The sales associates are always very helpful and pay very close attention to your needs and the service department is efficient and goes above and beyond to ensure your vehicle is road ready. Can’t recommend them enough! More

Best dealership experience In the past I've bought new vehicles from other dealerships and the experience was never pleasant to say the least. I was expecting the same thing t In the past I've bought new vehicles from other dealerships and the experience was never pleasant to say the least. I was expecting the same thing this time around but Kennedy Ford and their salesman Steve Hartnup completely changed my experience for the better. I was looking for a leftover 2018 F150 with 'in stock hard to find options' that other dealers said didn't exist. Kennedy Ford however, found exactly what I was looking for. The trade in value was very fair and saved me the trouble of haggling and going back and forth countless times which was my experience in the past. This is the first online review I have ever done in my life, and I did so because Kennedy Ford truly deserves credit for how they treat their customers. More

Kennedy Ford is Fantastic I bought a new, 2018 Ford Mustang at the dealership, and I found the salesperson, Michael Hood, to be outstanding. He was always very patient, pleasa I bought a new, 2018 Ford Mustang at the dealership, and I found the salesperson, Michael Hood, to be outstanding. He was always very patient, pleasant and had an excellent understanding of the car, and he would never pressure me about anything. He was happy to answer all of my questions by both phone and email, and would always get back to me very quickly. I would strongly recommend him to my friends and family is they were ever interested in buying a new car. Also, Massimo Palmese was fantastic as well. He went over all the warranty information with me, and took the time to go into all the important details. Overall my experience with Kennedy Ford was fantastic. I highly recommend the dealership to anyone. More

Stay as far away as possible!! My son purchased a 2012 Ford Focus from Kennedy that has been nothing but a nightmare. He has had # transmissions replaced in this car and Kennedy di My son purchased a 2012 Ford Focus from Kennedy that has been nothing but a nightmare. He has had # transmissions replaced in this car and Kennedy did nothing to rectify. In March, the vehicle would lose power and then accelerate on its own making this vehicle dangerous to drive. I took the car in and they said it was a problem with the transmission module that wasn't covered under warranty. They stated it was a known issue with this vehicle. I spent $1900 to only have the same issue happen 1-1/2 weeks later. The technician ran the scan and although it was the same code coming up, they said it was the arm and it would cost me another $2400. I ended up taking it to a transmission place, who told me this should have been a warranty issue. Kenndedy refused to do anything about this but rather offered to take into consideration the cost of the repairs on a new trade in. If Kennedy was the last dealership standing, I would rather walk then buy or service any vehicle at Kennedy. If I could rate then lower than a 1 I would. Do yourselves a favor and stay far and clear from this dealership. More

great follow through Bit of a bumpy road getting my new vehicle as it was a new model year but love the 2019 Edge Titanium. Very impressed with the features and the ride. Bit of a bumpy road getting my new vehicle as it was a new model year but love the 2019 Edge Titanium. Very impressed with the features and the ride. Michael in sales was a great help and went out of his way to be helpful and when things weren't quite to my satisfaction he was more than happy to resolve it for me. As a salesperson he lived up to his word and did what he said he would. Not very common in the sales world. No run around just a straight forward "I will fix it!" More

A wonderful experience Customer service is rare these days, professional, courteous and friendly treatment by all members of staff is even more rare. Dealing with reception, Customer service is rare these days, professional, courteous and friendly treatment by all members of staff is even more rare. Dealing with reception, business management, sales and sales management at Kennedy Ford was a pleasure. Yesterday we completely surprised my wife with a beautifullly prepared birthday present of a new Mustang complete with a giant red bow. Special thanks to Steve Hartnup sales professional, Lindon King business manager, and Bob Kanary sales manager. It takes a motivated team to make this experience flow smoothly, so thanks also to the team who prepped this vehicle. More

Great experience dealing with Kennedy Ford Very positive experience from start to finish. Everything was explained in detail and left very satisfied with my purchase. Would recommend dealership Very positive experience from start to finish. Everything was explained in detail and left very satisfied with my purchase. Would recommend dealership for purchase of a new Ford. More

Excellent Service at kennedy Ford, The Sales person was very professional and friendly and made every effort to give us enough information to make our decision. The delivery of the vehi The Sales person was very professional and friendly and made every effort to give us enough information to make our decision. The delivery of the vehicle was well done and efficient. More