Kennedy Ford

Worst dealership in Canada, deceiver, cheater, liar I recently bought a vehicle from the Kennedy Ford used Sales people. This was the worst experience of my life. I paid a deposit and requested the sal I recently bought a vehicle from the Kennedy Ford used Sales people. This was the worst experience of my life. I paid a deposit and requested the sales person Mr. Robert Kootstra to put condition pertaining to 'Financial Approval ' arranged myself. Mr. Kootstra said there is no need to put it in the agreement, "Trust me, if your financing would not go through your full deposit, refunded, there would not be any problem". (My mistake I trusted him) When did not get financing. I sent him a e-mail, and talked to him; Mr. Kootstra was not the same person. To my astonishment and surprise Mr. Kootstra reversed his statement. I don't believe, how people could deceive and lie. Manager of Used car dealership Mr. Malik, who was not there at the time of signing was very unprofessional, unethical and misbehaved. Let me tell you from my experience, don't trust their words and being nice. Its a bad place to buy a vehicle. More

Best car purchase ever I got a brand new 2015 Ford Mustang at Kennedy Ford. For a change, a dealer that knows the car and knows how to sell it ! All the paperwork was super I got a brand new 2015 Ford Mustang at Kennedy Ford. For a change, a dealer that knows the car and knows how to sell it ! All the paperwork was super fast, approval was done on the spot online, the car was absolutely spotless at pick up time; I got an amazing deal on the new car and an awesome deal on my truck trade-in. There is no back talk, no "let me talk to the manager" or other issues; no pressure and no other up-sellings. Dealing with Bob Kanary was a breeze. He is respectful, takes the time to listen and replies in a straight forward manner. The purchase was straight forward, honest and direct. No hidden numbers, no excessive admin fees and no extra talk. They followed up with me to make sure everything is all right and I have yet to ask a question they didn't have an answer to. I will be back at Kennedy Ford for sure, a dealer like this is hard to find; I have already recommended them to all my friends. Thank you, Bob and Scott, for an awesome car buy experience. More

4 days to change a flat tire on an Escape 2014! Horrible customer service. I bought the car at Kennedy and went to the service department to replace a flat tire on an Escape 2014. They order the tir Horrible customer service. I bought the car at Kennedy and went to the service department to replace a flat tire on an Escape 2014. They order the tire and told me that they were unable to book me in before 4 days... I work on the road, can't drive with a spare tire for 4 days More

I just purchased a new 2012 Ford Focus. my experience at Kennedy Ford has always been enjoyable. The dealers are professional and informative and answered all of my questions. I purchased many vehicles and Kennedy Ford has always been enjoyable. The dealers are professional and informative and answered all of my questions. I purchased many vehicles and they have never disappointed me. No wonder they are considered one of Canada's top dealership. Outstanding in my books!! More

I've been a loyal Kennedy Ford customer for over 20 years. I wouldn't be coming back time and time again if I didn't feel that they were not the best dealership in the area. I have leased many Ford v years. I wouldn't be coming back time and time again if I didn't feel that they were not the best dealership in the area. I have leased many Ford vehicles from Kennedy Ford for a very long time and they have always giving me the best experience and they are highly qualified and knowledgeable. Their service dept. is also very friendly and the repairs are completed on a timely basis. I never had to return my vehicle for a repair that wasn't fixed properly. They always fixed it right the first time. I'm a loyal customer and a Ford retiree. WAY TO GO KENNEDY FORD!!!!!! YOUR THE BEST DEALERSHIP! More