Kelowna Chevrolet

Trevor Neely - Poor service, follow up, false advertising, I had a poor experience with Trevor Neely. 1) I inquired about one vehicle and he said it was sold. He told me he had another similar vehicle in st I had a poor experience with Trevor Neely. 1) I inquired about one vehicle and he said it was sold. He told me he had another similar vehicle in stock and to come down. This other vehicle was not actually there, I drove by after hours twice and it was not on the lot. I asked him for photos and data 4 times and he could not provide it. He was baiting me to go in. He avoided my follow up and was trying to get me to buy a new 2018 instead of the used one he said was in stock. He could not provide photos or carfax of this used vehicle. 2) I asked him not to pull my credit report until i saw this "mystery" vehicle. He agreed. My credit report was pulled without my permission anyhow. My credit score is near 730 so that's not an issue. 3) When I reached him and asked him why he did not send me the photos and carproof, he said the vehicle sold. 4) This vehicle was never on their website, not on the lot and no info was ever provided. He said he had the exact vehicle that I was looking for, was trying to get me in and switch me to a new vehicle. 5) This dealership should hire someone more credible and honest to service people. I would not trust this Salesman. More

fun experience buying our new volt. I have already recommended Rae to a friend and they bought a car too and were very pleased with her service.... very thorough, great customer service I have already recommended Rae to a friend and they bought a car too and were very pleased with her service.... very thorough, great customer service ...thanks More

Fantastic I came in on a whim to look at the new Colorado ZR2 and to trade in my Toyota Tacoma. I worked with Trevor, who was my salesman. Trevor broke everythi I came in on a whim to look at the new Colorado ZR2 and to trade in my Toyota Tacoma. I worked with Trevor, who was my salesman. Trevor broke everything down for me from the start, explaining everything clearly. He really went to bat for me on my trade in and on the purchase of a new truck. Long story short a week later im driving a new ZR2. Could not recommend more highly. Once the sale was completed, I met with Kevin, who dealt with all the financing. A wonderful guy, knowledgeable and personable. He went into great detail and worked hard to make sure I understood everything before walking away with my new keys. Not to mention the extra work he put in to get some extras put on the vehicle. Awesome More

No words to describe our customer service today. Aaron, Brent and Kevin provided above and beyond exemplary customer service plus the whole staff were absolutely amazing. During the time we were p Aaron, Brent and Kevin provided above and beyond exemplary customer service plus the whole staff were absolutely amazing. During the time we were purchasing the vehicle everyone was so patient, friendly and understanding. Hats off to Ian the owner who took the time to have a great conversation with us. We would recommend the dealership as #1 to anyone. Take care, Bob and Wendy Dickson. More

Great Outcome We had a good experience working with Jared. He replied quickly to every email or text, and was punctual with appointments. Jared had a good memor We had a good experience working with Jared. He replied quickly to every email or text, and was punctual with appointments. Jared had a good memory and kept track of the details when we bought a used vehicle and traded in our own. I would purchase another vehicle at this dealership because I was happy with the value and outcome. I would have given 4.5 Stars but there was no option. Thanks Jared! More

Very, very happy with my new ride. Couldn't be happier with my new truck. Raylene and Adam worked very hard to find me the specific truck I wanted (I was fussy about it). She was also v Couldn't be happier with my new truck. Raylene and Adam worked very hard to find me the specific truck I wanted (I was fussy about it). She was also very accommodating to my work schedule and timelines. No fast talking, no trying to sway me from what I wanted and listened to all my requests. Very honest and upfront with me regarding everything that was happening while trying to locate it and ship it in. 10 out of 10 would highly recommend using her for your next purchase. Thank you again Raylene. More

Helped me find the right car for my budget! Extremely happy with the experience I had with Kelowna Chevrolet. Jared and Brent were incredible. From the moment we stepped on the lot Jared was att Extremely happy with the experience I had with Kelowna Chevrolet. Jared and Brent were incredible. From the moment we stepped on the lot Jared was attentive and took the time to understand what we were looking for. He always got back to us right away and I felt confident throughout the entire process that I would leave with a great car for a great price! More

Great experience Have to say i am over the mood with this dealership, Raylene was great to deal with and fun to be around. ive bought many cars and by far this is the Have to say i am over the mood with this dealership, Raylene was great to deal with and fun to be around. ive bought many cars and by far this is the one i will rave about!!! More

Excellent Sales Help Josef, Ian and Leah provided us with exceptional service with the purchase/ lease of the 2 newest vehicles that we have added to our fleet . Josef, Ian and Leah provided us with exceptional service with the purchase/ lease of the 2 newest vehicles that we have added to our fleet . More