I Regret trading my car at hogan dealer!!! I traded my hyundai elantra to GMC acadia at HOGAN CHEV!! With my elantra i never had a problem even once for 3years driving it, but me and my wife decided to trade it for a bigger car as our family starting to grow. Our first year with our GMC acadia..the engine light starting to pop out! So i brought my car to the dealer because of the engine light...and they said its a pipe somewhere on my gas tank i'm not so sure! so they have to replace it. Even though they fix it..i already know the car is not great! Also this guy Kam J the man who sell the car to us...once he done selling the car he doest give a xxxx anymore! Not like at hyundai! My agent there was very nice and he care about his costumers...sometimes he will call u randomly just ask hows the car? does it give u any problem? Are u enjoying it? Are u happy with the performance? Things like that..but Kam J for hogan chev! Not Even once he wont even check u up! The only time he ask me..if i want to trade my car for a newest model? In my mind wow ur still alive... Never sees him or heard anything from him after he sold the car to us!
This what pissed me off the most!!!
GM send me a letter saying that for 2016-2017 GMC acadia has recall! And they indicated all the problem on the letter..it says on the letter to bring it to your dealership if you're car is having this problem And they wont charge anything just bring the gm letter with u. So i brought my car there, cause all the problem that's indicated on the letter that's what exactly what getting from my car! So They diagnosed my car and after the diagnosed the service advisor told me that theres a different problem! And to fix that problem it will cost me $400 something! plus the diagnosed i have to pay as well! I refuse to pay the diagnose test cause i went there to for the letter that the gm sent me! and it says on the letter that's theres no charge! So i ask my service advisor my car is not covered with warranty anymore? He said no! He said that i'm only covered till 60'000 km! cause i don't wanna pay the diagnose test i told them i wanna talk to the service manager Allan Dewar! This service manager seems like he don't wanna talk to me! He was like u need me? He wasn't very nice to deal with the costumer at all! So told him everything explain it to him!
he went to look my file! And he saw that i'm covered up 80km!!! xxx!!! If i didn't talk to this service manager id end it up paying $400+ which is i'm not supposed to pay!!!! He said the service advisor doesn't have an access to look all the file something like! In my mind something is not right here!!!!👎👎👎 bad dealership!!! Trying to steal money from me!!!